Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great headphones amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these if you are willing spend the money on high quality headphones to last. Really good battery life and feel snug on the head and great for gym and other activities.
I would recommend this to a friend2nd pair from Sony! Love them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable headset that cancels enough noise and yet doesn't make me feel like I won't hear if there was an emergency that I would not be aware of. I need to be distraction free at work, yet still aware if someone needs to get my attention. These work perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dragonrabbit, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Best headphones ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones ive ever had. Noise cancellation is amazing. Upgraded from Beats Studios and ill never go back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyiseeT!
We are thrilled to hear that you’ve made the switch to the WH-1000XM4 and that they are the best headphones you've ever owned. It’s awesome to know the noise cancellation is making such a big difference for you!
Thank you for putting your trust in Sony!
Best regards,
Estefany
Premium experience for budget ballers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the best pair of headphones I've ever owned... bought them on sale they were so cheap i almost didn't believe it. Probably not worth full price though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Zephyr!
We are absolutely delighted to hear that the WH-1000XM4 is absolutely the best pair of headphones you've ever owned! That is high praise for their industry-leading sound and noise cancellation.
We are glad you were able to purchase them on sale and get such a great deal.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
better than apple airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these and the apple airpods max. Price wasnt really a factor from me. I just need something confortable that will cancel noise effectively. These are much more confortable for long coding sessions compared to the apple product. And half the price! They get a bit warm, but all closed back headphones do. Not much that can be done there. love the portability and carry case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We are so glad to hear that you are happy with your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! I love them! The noise cancelation is incredible and I dont have to charge them often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YesiM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
100000/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is insane . Overall great sound quality. Best headphones I’ve ever purchased. Takes music to a whole new level .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TraceJ,
It is truly wonderful to know that these are the best headphones you have ever purchased! We are thrilled that the powerful bass and overall sound quality have taken your music to a whole new level of immersion. The WH-1000XM4 is designed specifically to deliver that premium, high-resolution audio experience, and hearing that it has transformed the way you listen to your favorite tracks is the best feedback we could hope for.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphone. Once I turned off the voice control setting, I was very happy with them. They would pause the music if they detected any talking
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AlexA!
We are so glad to hear that you are very happy with your wh1000xm4! It is great to know that the sound quality is meeting your expectations.
We also appreciate you mentioning the voice control setting. It sounds like you encountered the Speak-to-Chat feature, which is designed to automatically pause music for quick conversations. While many users find it helpful, we understand that it isn't for everyone, and we are glad you were able to easily toggle it off to enjoy your music exactly how you like it.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great for Entertainment & Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since working from home I needed a good pair of truly wireless headphones or earbuds to use. These new Sony headphones is efficient when listening through your computer and answering calls from your phone without the hassle. During a call, your music is paused from your computer and resumes after finishing a call. Simple as that. Also the comfort is a plus, along with the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julie, we are really thrilled to hear you are happy and satisfied with the fantastic sound quality and features of your new XM4. We are also glad that you find these headphones best for your Work at Home setup! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Sony XM4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best pair of over ear headphones I have ever owned yes they're expensive but the noise cancellation is superb the sound quality is excellent I listen to both rock rap and some techno and no matter what I'm listening to sounds great also hold its own with some pretty good bass we're definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeFran34, Thank you for the awesome review! We're thrilled you like the industry-leading noise cancellation feature and excellent sound quality no matter what type of music you're listening to.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphone for the gym and they’re the best. I love they’re long lasting battery. It takes a lot of movement for the headphones to fall off. They’re great and I definitely recommend these headphones if your trying to go the gym or even gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusG, Awesome! We are glad to hear that you are happy with the battery life of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony XM4s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned, the battery lasts weeks and fully charges in minutes I’ve had them for over a year now for the gym and they’re still like new
I would recommend this to a friendSony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 17 yr old says best headphones I have ever bought him. Loves the noise cancellation, the best sound quality, and overall great feel and comfortable to wear. Oh yeah, can't forget he loves the touch controls. He wears them all the time. Now I have one complaint. I have to remember when he is in my presence he can't hear me when I am trying to get his attention. Oh well he wins! LOL
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elena,
Wow! Thank you for a perfect rating. This is nice present and we truly appreciate how your son is enjoying his new headphones. Glad to hear he loves the overall performance and features of the WH-1000XM4. These headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever had. The comfort and sound quality are unmatched and the ability to pause noise canceling with just holding your hand up to the earphone is very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndyT, Amazing! We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Phenomenal Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy if you do a lot of travel or listen to music a lot. The noise canceling on these are phenomenonal. I saw window seat on a Boeing-787 within view of the wing. Enabled Noise Canceling. Did not hear a decibal of that aircrafts engine at all. These are very comfortable as well, I havent experienced ear-fatique
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
Thank you for the 5-star rating and we're glad you like the industry leading noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Good sound quality & Noise cancelation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair with good sound, battery life & better bass than previous sony xm3. New feature is ability to "auto hear" when mic detects someone talking to you, but I didn't care for that option personally. Must use touch controls to change volume, track, answer. Some people will not like that, but the device looks better without buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodANuff, Awesome upgrade! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and range(roughly 30ft) About 25hr battery life is what I get with ANC on Sound quality is pretty balanced, nice punchy bass and low end
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimAppleSeed, Thank you so much for taking the time and review our WH-1000XM4 headphones! Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Very good headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones overall. They sound very good. The noise canceling is also very good. Nice build quality. Great deal at a very good sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thanks for the great feedback! We are immensely pleased to hear that you're happy with the sound and the build of your new WH-1000XM4 headphones.
Thank you for choosing Sony!
Best regards,
Estefany
Best wireless headphones money can buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of watching YouTube reviews videos I finally pulled the plug and purchased them. Not a regret in the world…they’re just as good as the reviews claimed. They feel great on the head and sound awesome. The noise cancelling is the best I’ve had in a pair of headphones. Going to enjoy these on my flight to Hawaii in a couple weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DRAZY, You've made an amazing choice! We're thrilled you like the comfortable fit, great sound quality, and industry-leading noise cancelation feature of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam