Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio quality and extremely comfortable. I can wear these all day and forget that they're even on. Also love the controls and sound customization options. Definitely the best pair of consumer headphones you'll ever buy. The only complaint I have about them is that the headphones occasionally pause for no reason. Maybe, it thinks I'm talking when I'm not(it pauses automatically when you start talking) but it's slightly upsetting when that happens(which has probably been about 5 times in the month that I've had it.). Other than that, it's a solid pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techy, Awesome! We're glad that you like the audio quality and comfort of your noise canceling headphones. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function and the wearing detection automatic power-off function (the battery saving function).
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Top notch for sound, comfort and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Bought them because I was going to be flying for 10 hours and I lost one of my air pods pro. The noise cancellation is excellent. Didn’t hear the airplane engines and I was sitting by the wing. They were comfortable on my ears. Love the app you can download because it includes an equalizer you can adjust for didn’t music genres. Overall happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnbravo,
You made the right choice with the Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Not perfect but close compared to others
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for the best possible pair of wireless headphones that I could buy for around $200. I did a lot of research from YouTube to reviews like on here to help me determine which was best for me. So it always seemed that Sony's XM3 and XM4 always stood out amongst its competitors. So I waited for a deal to come along because let's face it I wasn't going to spend $350 for a pair of headphones. Well, I just missed these going on sale for $199 by a day so I waited again until the XM3 went on sale for $169 and thought that was a steal so I order them right away, When I received them I liked everything about them. They felt nice over my ears and with the customization to the sound it made them sound awesome. They were hands down the best-sounding headphones I have ever worn. I previously had Beats and JBL. There was an issue and it mattered to me a lot and that was when I tried to use them to make and receive phone calls. Nobody could hardly hear me on the other end and after messing with them for a while and doing some research it seemed this was a big issue with these headphones so I returned them. I ended up getting the Bose QuietComfort 35 and those didn't even come close to being nice compared to the Sony XM3 especially because there was no ability to customize the sound you had to use the EQ from your phone in which I have an I-Phone that has preset EQ in which I think the I-Phones preset EQ's are horrid, to say the least. I also had similar issues with the Bose on people not hearing me very well on phone calls. So I returned them to try and get my Sony XM3 back but they did have any and would have to order them in which they wouldn't give me my sales price instead they were back to $350. So I was out of luck so I waited until these came on sale for $289 but I had a 10% discount plus cashback rewards and walked out paying $235 for the Sony XM4 and they worked perfectly even with phone calls but what I am not happy about and I don't understand why Sony decided to do this but the XM3 has way more customization with the sound and EQ through their app then does the XM4 even though its the same app. So the XM4 doesn't sound as nice as the XM3 because of that. They still sound wonderful but if I was to pick a headset the XM3 are way better if you get one where the mic for phone calls isn't having issues. Well that's my 2 cents I hope it helps somebody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
We appreciate your in-depth review. We're glad that you like these headphones for your phone calls. Your feedback about the included features of the Sony Headphones Connect app for these headphones is greatly appreciated. Make sure to keep the software version of the headphones updated (via the Sony Headphones Connect app) for optimum performance.
We hope you continue to enjoy these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sublime audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have the comfort and the audio quality to justify the price tag on them. The case that it comes with too is very well made and convenient. Would recommend these to anyone that is looking to treat themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SleepyFelipy, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. They have great bass and vocal clarity and are very loud. The case is built nicely and comes with all the accessories you would need. Definitely worth the money on sale or full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
100% Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new headphones! I've had them about a month now, and I do not regret the purchase. Sound quality is almost 100% balanced, higher ends seem to get a bit cut out. Noice cancelling truly is amazing. Battery life is seriously outstanding, I'm not constantly worried about having to make sure it's charged. Also has a great case that makes me feel like it is protected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Priscilla, We're glad that you like the sound quality, battery life, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Love my new headsets!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bass. The headphones fit comfortably. I have sensitive ears and some cartilage piercings that sometimes get pressed too hard and I end up with a headache. These headsets are pillowy soft.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ninda,
That's perfect! We're glad you found the perfect headphone for you and we are pleased to hear that you are enjoying the comfortability and sound quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
Best Ear Phones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the money, a very reliable product. Battery life is outstanding. The sound quality is excellent. Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AquaboomMaxBoom,
You made the right choice! We're thrilled that you like the battery life and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Excellent value, promptly delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.King of noise cancellation headsets, strong bass. Light to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackW! We are so glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Perfect for Morning/University Commutes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!!! They block out 90% of regular noises that I would normally hear on buses (light fixture buzzing), arguments, drunk party goers, and etc. They also make it more likely for me to have my own sense of space when I am anywhere. I get to be comfortable and well contained in the spaces that I'm in, like a I'm the only person in the world. The noise cancelling features, atmospheric pressure adapter, and different sound modes are added benefits that you never know you needed until you have it! I also have sound more headphones but these ones best them and I always have them on even in bed. They are also a beautiful black color and I am wearing them out but they aren't really showing signs of wear or waning sound quality. Best impulse purchase ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maya, Thanks for sharing your experience. We are thrilled to hear that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
M4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased! Very light and has sound. I can run and lift with it just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and light weight design of the headphones. Thank you for choosing Sony!
-David
Sony, the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony...the best. I love the brand, so when I was looking for noise-cancelling headphones, primarily for travel, that's what I went with. They work great, the sound is amazing, battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NumberCruncher,
Thanks for your purchase and for the time to write this awesome review. We highly appreciate this one. Thank you for trusting our brand when it comes to noise canceling headphones. We're glad that you chose our WH1000XM4 for its superb noise canceling capability, amazing sound quality, and long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Impressive Value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound quality and comfortable enough to wear for a few hours. Great battery life too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ack0512, Thank you for this amazing feedback! We're extremely happy to hear you love everything about your Sony WH-1000XM4 Headphones. It's wonderful to know you are enjoying the audio quality, great battery life, and exceptional comfort for long periods of time. Thank you so much for your purchase and for the 5-star rating! -Jess
worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! a daily wear for me and i was on the fence at first. super cute & the sound quality is beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannah,
We're thrilled to hear you love your WH-1000XM4 headphones and that they have become a comfortable, stylish part of your daily routine with beautiful sound quality!
Thanks for choosing Sony. Best regards, Eliab
Great headphones. Worth the investment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and has great features. Long-lasting battery. Does not hurt the ears. Noise-canceling doesn't work if you are on the highway and you open the window. The loud air from the wind affects the headphones and hurts the eardrums. These are great for working out or going for a walk. Also great for virtual meetings and you don't want the whole house to hear the conversation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi damediabolique,
Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones, good sound, stylish design, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriEp, Amazing! We're thrilled to hear you like the good sound, stylish design, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Very comfortable but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphones, very comfortable and noise cancelling is out of this world but I wish it has better grip it falls off my head if I lean backward working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serenau, Wonderful! Enjoy and thanks for choosing Sony! -Craig
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great quality!!! Superb sound.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!!! Cannot be beat. Wow. Just wow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaF,
We couldn't be happier to hear that the Sony WH1000XM4’s sound quality has impressed you so much. Your enthusiasm means a lot to us—thank you for sharing your experience!
We really appreciate you choosing Sony.
Regards,
Dominick
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph