Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent and great in terms of sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lucifer
We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick
- Pros mentioned:Sound quality
Perfect headphones for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect for me the sound is amazing. Noise Canceling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oreomcflirty, We are happy that you now have a perfect wireless noise canceling headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and battery life. Balanced sound, not too heavy with base, but enough to get a good punch. I listen to metal and jazz and way too many Teams meetings. These are great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeW,
That's nice! Thank you for your feedback and we are delighted to hear that you are appreciate the sound quality and battery life of our XM4. Whatever genre you are listening with, it will be awesome with the WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones. Worth the investment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and has great features. Long-lasting battery. Does not hurt the ears. Noise-canceling doesn't work if you are on the highway and you open the window. The loud air from the wind affects the headphones and hurts the eardrums. These are great for working out or going for a walk. Also great for virtual meetings and you don't want the whole house to hear the conversation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi damediabolique,
Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
'ear is sheer happiness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the newer, more expensive XM5 headphones for these XM4. The XM4 is much more compact in that it folds up tightly and fits into a smaller, more transportable case than its newer sibling. The noise cancellation is fantastic and I often cannot hear my wife when she is calling to me. Fit is of course very subjective. I do not have a huge head, and I wear glasses. The headphones seal well and physically isolate sound to augment the noise cancellation. I even tried them while mowing the lawn and they successfully muted mower engine roar while I listened to tunes. They do feel a bit tight after a while but that's why adjusting them when removing them from the case is so important. I adjust the sound profile in the Headphones app to deemphasize the bass and the sound works well for me. Attack and frequency response seems good on music and speech adding both intelligibility and nuance to movies, music, and speech. I am no audiphile but I can recognize good headphones and these are absolutely perfect for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tr33Barker, Thank you for purchasing the Sony XM4! We're glad you like the foldable design, excellent noise cancelling feature, comfortable fit, and overall sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Quality Headset!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and the sound quality is superb. I use the noise canceling feature in order to focus with my work and it does the job. I used it between 4-6 hours and I never felt like my head is being squeezed by the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zette,
That's nice to hear that you are enjoying your new Sony WH1000XM4. We're glad that you like the comfort, sound quality and noise canceling feature of the XM4. You can now work without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality, Weight
Excellent value, promptly delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.King of noise cancellation headsets, strong bass. Light to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackW! We are so glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Love them!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! Bought for noise canceling and I am very satisfied!! Great sound and holds charge for long period of time!! 100 % satisfied with these headphones!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccrn, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
BEST HEADPHONES EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing..The sound is great and the music stops playing when you take them off and replays where u left off. NOISE CANCELATION ABLe to be turned on or off ...Great features ...lightweigt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaN, That's fantastic! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially when the headset will pause music playback automatically if the headset is removed, When the headset is worn again, the headset resumes music playback, excellent noise cancellation and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. They don’t squeeze on to my head but still stay put. The block out a majority of noise and are comfortable, especially since I don’t like ear pods because you have stick something in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakB,
What a nice Christmas gift you got there! We're glad that you like your new Sony WH1000XM4 for having such a comfortable design and awesome noise canceling capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Noise cancellation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! The noise cancellation on the headphones is fantastic! I would highly recommend downloading the Sony app to get the ultimate experience on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez,
Thanks for the five-star review! It's a true pleasure to hear you're enjoying the WH-1000XM4 headphones and are impressed with the noise cancellation. We appreciate you recommending the Sony Headphones Connect app to other users, as it's a great way to customize the listening experience.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friend - Pros mentioned:Sound quality
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Awesome, but too big
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these as well as comfort is 10/10, so great. However, I tend to have a big head, seriously, and these are still too loose even on the tightest setting. So I cannot wear them out and about to to do much movement which hugely takes away from why I bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AminaC, We're glad that you like the sound quality. We'll take note of your feedback. We value the opinions of customers and is always striving to make Sony better. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones. They are comfortable and fold up for easy storage and transport in their own case. The sound quality and noise canceling are excellent; It's almost like stepping into my own private oasis when I put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puppikat,
Very nice! We're glad to hear that you're enjoying the headphones and liked the comfortable design and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones. I’ve bought several different bands but always come back to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Amber!
We are delighted to hear that you consider the WH-1000XM4 to be great over-ear headphones! Your loyalty means a lot to us, and knowing that you always come back to the quality and performance of these headphones is the best compliment we can receive.
Thank again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise canceling comfortable long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blion,
Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph