Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best i have ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound out of a head phone i have ever heard amazing noise canceling easy to use comfortable head band and ear muffs so nice that you can charge with phone charger cord
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RichardC,
Thank you for sharing your feedback. We are delighted to hear that you are enjoying the awesome sound quality of our XM4 as well as the superb noise canceling, long battery life and comfy design. It's nice to know that you were able to use your phone charger cord but please be advised to use the supplied cable for safety precaution. Thank you for choosing Sony! - Marco
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise canceling comfortable long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blion,
Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friendXM4s - great value & continue to out perform XM5s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Beats (over the ear) headphones for many years. After listening to my son’s XM4’s, I knew there was no going back. After testing the XM6’s, while there are small upgrades, the XM4’s are proven and loved by many, including our family!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarenP,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones have become a beloved choice for your family. Your thoughtful comparison and recognition of the model’s enduring qualities highlight the exceptional experience it continues to deliver. It’s wonderful to know that our products can create lasting enjoyment across generations.
Best regards,
-Fred
To Many Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do, what they do, better than most headphones on the market. The noise canceling is great. The isolation these provide is exceptional yet, still give you a sense of spaciousness. They are extremely comfortable, and you can wear these all day, no issues. People like to say that the plastic here is High Quality, but they are still plastic. $300 headphones. No matter how tough they may be, should not feel like they will break into a bunch of pieces when you drop them. Surely they are not, but I have $100 bluetooth speakers that feel higher quality than these. Just for reference, I own a Sony TV, and Sony A series camera, so I am accustomed to the quality of the their products. I even had an original Walkman, back in the day but, I digress. That being said, these do not sound great. Because the noise isolation is so good, I could never get that feeling of being underwater, out of my sound field. The highs are not as clean as I would like then. The mids are too full without enough clarity. The bass can never be realized even with equalizer tweaks, and sounds overly tight. These are not neutral, nor are the punchy so you are left in a world that you just get used to. I wanted to like these, as the reviews are Out of This World. Thousands of sparking reviews. Guess my hearing is just a bit off, and I do not have have $1200 to buy all the different like priced headphones, so I guess I am stuck with these. If you have the opportunity to listen to these in store, try to. If not, make sure you get these back before the return period. They will not start magically sounding better, just because of other people's reviews. If features are more important than sound, these are the headphones for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveU, Thank you for the detailed review of your new Sony WH-1000XM4 headphones! Good to know you like the exceptional noise cancelation, comfortable fit, great sound quality, and overall features of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
A solid headset with overbearing noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design of the headset is great, good quality, has a good carrying case, and it's very comfortable to wear. The sound quality it also fantastic and very customizable via their app. However the noise canceling feature is overbearing, making it feel like you're listening to your music and the hum of an airplane at the same time. I have tried this and the Bose noise canceling 700. I found the Sony pair to be a more comfortable and better sounding headset, but the Bose clearly outclassed it in noise canceling performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PineappleBoard, We're sorry to hear your issue with the headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your feedback. Jay
The new headphone king!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cans and a welcomed improvement over the XM3's. Just looking at it from the outside you might say these are the Xm3's however the ear cups are 10% bigger, which is great for those with big ears (not me), and the new blue color is a welcomed addition to the line up. Along with the bigger ear cups, the sound stage for these is more well rounded or "flatter" than it's predecessor and for those who want more bass in everything they listen to, they might be disappointed however if you want to listen to audio the way it was intended then these are better than the XM3's. I have actually tested these since I still have my XM3's and can confirm that the bass is naturally more pronounced than in the XM4's however I found that the sound overall was better and had more "room" along with detail in the XM4's. Going back to the XM3's after listening to the XM4's sounded more muddy and crowded in my opinion as well. Another perk is that these can now connect to 2 devices at once in the Sony companion app and if you do like more bass in your music in general, you can tweak the EQ, but at that point you might as well buy the XM3's which is still a great buy compared to other headphones around the same price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Therboy, Great upgrade! We are so glad to hear that you are happy with the sound quality and features of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Noise cancellation feature is AMAZING! I’ve only had to charge my headphones once since May 24 2024. It is not July 6, 2024.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaiM,
Thank you for the purchase! We're glad to hear that you like the noise canceling and battery performance of the headphones. Thank you for choosing Sony!
-David
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
The best noise canceling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much search and research I decided to buy and keep this headphones. Balanced sound, the major sell point is its battery life, i can go over 24 hours with it without needing recharge. Noise cancellation works amazingly. The sound though, it is good but not the greatest (because the sound is balanced). To make the sound great you have to use an equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canuto, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great noice canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling. Great base. Great battery. Best headphones I’ve ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramon10, we're glad that you're enjoying the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great for working out, and cancelling noise. I use these everywhere I go!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, CjRo!
We are delighted to hear that your WH-1000XM4 headphones are proving to be so versatile, accompanying you everywhere you go! It's fantastic to know they are great for working out and that the industry-leading noise canceling is helping you focus, no matter the location.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Very good sound and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. You will definitely need to use the app to get the most out of them, and it can take a while to find the best settings for you, but overall the sound quality and battery life are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LatenightRamen, You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and feel is great the sound is perfect and the sleek design is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones, We are glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Vincent
Amazing noise cancelling and comfort level 10/10!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly noise canceling and super comfortable for extended periods of use. Earbuds don’t stay in my ears and on ear headphones hurt after a while with a mask and glasses behind the ears so over the ear was a perfect solution! The sound is incredible and the noise canceling is amazing. I get caught up in my own world and don’t get distracted by things going on around me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmy, Thank you for giving the product a perfect rating! We're delighted to hear you like the industry-leading noise cancelation, comfortable fit, and excellent sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
10/10 Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore these. Super comfy lasts for days of occasional listening or about two ish days of almost non stop listening. I really like the app and the different sound profiles that are premade and available. The noise canceling is amazing also. It’s not 100% but it sure tries its hardest to give it to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatLamb, We are glad that you like almost everything about your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is great on these headphones. The controls on the headset is easy to use with no problem with accidental touches. The battery life is good for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sevsun,
Thank you for the amazing review! We're honored to hear that you're enjoying your WH-1000XM4 headphones. It's wonderful to hear that the ANC (Active Noise Cancellation) is living up to your expectations and that you find the controls easy to use without accidental touches. We also appreciate your feedback on the battery life, as we designed these headphones to keep you listening for extended periods of time!
Thank you for choosing Sony.
Regards,
Dominick
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a lot of reviews before purchasing the xm4 headset. I am very happy with these. I am not a music expert but I know what I like being of the older generation. I amazed by the noise cancelation, sound and battery life of the unit. The one problem is after a couple of hours having the on my ear start to sweat so I take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrmiff,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the noise canceling function, sound quality, and battery life of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Impression
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life really good and noise cancellation perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, TallatL!
We are thrilled to hear that you are impressed with the WH-1000XM4 headphones!
It's wonderful that you find the battery life really good and the noise cancellation perfect. We designed these headphones to provide long-lasting tranquility and superior silence for your daily listening.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great head phone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and tunes out noise pretty great. Great fit for the price .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethW, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl