Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best noise cancelling out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones from top to bottom. Amazing noise cancelling capabilities, which are what I care about most. Sound quality is above average and they're comfortable enough to wear almost all day. I have a small creak in my right ear cup which is a little annoying but otherwise, these things are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gramps! Thanks for the review. We're glad that you loved your headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks, -Craig
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable over my ears. Sound is clear. Does a better job blocking out sound than other earphones I've had. I have told many friends about these. I found the price worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kcameron,
That's nice to hear that our WH1000XM4 does its job in blocking unwanted noise but still has its awesome sound quality. We appreciate your recommendations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Highly Recommend for Over Ear Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! The sound quality is great and the set is light on your head but doesn't feel flimsy. Noise cancelling is amazing too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SavannahW,
Great! Thank you for your feedback. We're thrilled to hear that you are amazed by the awesome sound quality and superb noise canceling capability of our XM4 as well as the light weight design. Your recommendation is highly appreciated. Thank you for choosing Sony! - Marco
My go-to wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and value. Very comfortable for all day work and commute use. Works great with all of my devices (iPhone, iPad, PC, MacBook Air, switch, PS5)
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your glowing review of the WH-1000XM4, Udang! We're thrilled to hear that they're exceeding your expectations in both performance and value.
It's fantastic to know that you find them comfortable enough for all-day use during your work and commute. We designed them with comfort in mind, along with features like our industry-leading noise cancellation, so you can truly immerse yourself in your audio, no matter where you are.
We're also delighted to hear that they work seamlessly with all your devices—from your iPhone and iPad to your PC, MacBook Air, Switch, and PS5. Our goal is to provide a versatile and high-quality listening experience across all platforms, and your feedback confirms we've hit the mark.
Thanks again for choosing Sony and for taking the time to share your experience. We hope you continue to enjoy your headphones for a long time!
Best regards,
Gus
Sony Social Media Team
best headphones yet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones on the market easy to use comfert and better then beats and bose and on top of thet way better then jbl or anything on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimothyC,
That's awesome! Thank you for sharing your feedback and we are truly happy that you appreciate the comfortability and performance of our XM4. Thank you for choosing Sony! - Marco
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and noise cancellation. Dont hurt my ears after an extended period of time like most do. The noise cancellation works great with or without audio playing which I use for both.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We are very glad that you like the quality, noise canceling features and comfortable fit of your Sony headphones. Your satisfaction is our top priority. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
Peace & quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A step up from the xb910s i was running the noise cancelling seems to be step up as well, i bought these on sale, get em while you can
I would recommend this to a friendBrand response from SonyListens
Posted .Hi B1gh3ad,
Thanks for the fantastic review!
We're excited to know you're enjoying the WH-1000XM4 headphones—Hearing that you consider they are a step up from your previous pair it's right what we strive for! It's especially rewarding to know that you've noticed the improved noise cancellation.
We truly appreciate you sharing your experience and giving such a great recommendation to others. Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Amazing Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. I did try the other high end brand of headphones. But I returned them, I purchased the Sony headphones and I absolutely love them. They work great with my cell phone and my gaming laptop. I recommend these to anyone. Also when they have an update they inform menof that so my listing experience is on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi O777,
We couldn't be happier to hear that you found the Sony WH-1000XM4 headphones to be fantastic and decided to keep them over other high-end brands!
It is wonderful that they integrate so well with both your cell phone and gaming laptop, providing a seamless experience. We also appreciate you mentioning the benefit of our updates, as ensuring your listening experience is "on point" is a top priority!
We really appreciate you choosing Sony!
Regards,
Dominick
Awesome head phones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony head phone is very comfortable to wear and easy to adjust. The sound quality is superb as well as their noise cancelling ability. We are very happy with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyaB,
That is nice to hear that you found our WH1000XM4 so comfortable to wear with superb audio quality and noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Love these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband and it was between these and the apple air pros. We deff made the right choice !! Sound quality is great and the battery life last a few days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichelleC,
Very good decision! We're glad that you chose our XM4 over another brand and we are thrilled that you are pleased with the sound quality and long battery life of our XM4. Thank you for choosing Sony! - Marco
Better made than Soundcore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and amazing sound quality. I used to have a pair of soundcore headphones that I used before these, but I needed a new pair since one of the headphones snapped off at work. These feel like they’re made a lot better, so even though they are expensive, they’re made nicely. I recommend them for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kerstin, Thank you for the amazing review! We're very pleased to hear you like the super comfortable fit, excellent sound quality, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
I would buy these 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Love the noice cancellation and the bass in these alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesW, That's awesome! We are delighted to learn that you appreciate the excellent noise cancellation and overall features of the WH-1000XM4. Thank you so much for your purchase and for the 5-star rating! -Jess
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones amazing and sound doesn't perimate into my ears dur to the noise cancelling feature. Not only that its battery is astonishing and never runs out on me. The sound quality is great and is worth the price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spyman, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. Comfortable with great noise cancelling. Sometimes difficulty connecting with more than 1 device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer2018,
We're glad that you like the sound quality, battery life, comfort, and noise canceling function of the headphones. Your feedback about the multipoint function is greatly appreciated. Depending on the device, silent streaming can continue on the first device when the second device has a Bluetooth connection to the headphones. If this is the case, the headphones remain connected to the first device, and the audio doesn't switch to the second device.
Follow these steps to hear sound from the second device:
1. Open the Sony | Headphones Connect app, select the System tab, and make sure the Connect to 2 devices simultaneously option is set to ON.
2. Stop playback on the first connected device.
3. Close the audio (music) application on the first connected device.
You may also find these links helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Hope this improves your experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Very good Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, very comfortable on the ears and noise is very loud and clear! Beautiful color/design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaC, Thank you for sharing your wonderful review of your WH1000XM4! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you find it very comfortable during use and you appreciate the silver color and overall design. Thank you for choosing Sony! -Jess
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and comfortable. I will buy again for my children
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyfF, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Amazingly Amazing Sounding Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are all they're cracked up to be on the amazing reviews online! Sony has the corner on the market with over the ear headphones in my opinion. I've had some Sony wired MDRV-6 headphones for decades and they're still making them as they're one of the most venerable pair on the market still today, running around 4 Bills to get them. These Sony-WH-1000XM4's are no slouch for Wireless Headphones! I'm truly amazed with the spatiality, accuracy, and noise-cancelling qualities of these headphones. When you add in the Sony 360 Reality recordings it's truly going to take you to a whole different level. Wanna feel like you're in the studio and looking in different directions for each musician... that's what 360 is about. Very much like a live performance. I'm using TIDAL for my online music choice after reading many reviews about different services. I'm TOTALLY happy with their quality as it never fails to amaze me with their sound and they offer the Sony 360 music too! I'm sold on these, and the only headsets that compare are my wired Sony MDRV-6's. I don't like to buy things twice as I like to get what I want the first time, and I'm very happy. You might pay a pretty penny for these, but they're worth every hard earned penny you spend!
I would recommend this to a friendyayy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! theyre light so i can wear them for hours and my ears wont hurt. also the build is high quality. very sturdy. i used to use beats before and they glue on their pieces..so over time, they fall apart..but when i look at the sony headphones, theyre not glued on. theyre stitched together. excited to continue using them!!! :D
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivian, Great! We're glad that you love your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I ever bought! Not only it was my dream headphones but the fact that you can change and customize the sounds or beat , the headphones are perfect for a workout too and are not , not too big or not too small it’s a perfect size! For what I paid for i recommend it and it’s good quality !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenO, Thank you for sharing your positive experience with the Sony WH1000XM4! We're thrilled to hear that they have met your expectations and that you find them perfect for your workouts and everyday use. Your feedback on the sound customization and the ideal size is greatly appreciated. Your recommendation means a lot to us and thanks for choosing Sony! -Sam
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones ! The sound that comes from these headphones are insane! Same goes with the noise cancellation and man the weight is something else , it feels so light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarC, Your recommendation means a lot to us! We're thrilled to hear you like the exceptional sound quality, lightweight design, and amazing noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam