Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 12015470
Customer reviews
Rating 4.7 out of 5 stars with 12586 reviews
(12,586 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the nicest and most comfortable headphones I've ever owned. They sound incredible!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xiad,
Wow! That's nice to hear that you like the comfortability and audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and are auper comfortable! I wear them on long plane rides and I couldn’t go back!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you for sharing your wonderful experience with your new Sony WH1000XM4. We're glad that you like the audio quality and comfortable design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, noise cancelling. Some trouble figuring out the controls but I still love the headset.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollegeMom!
It's a true pleasure to hear you're loving your WH-1000XM4 headset! We designed it with features like Adaptive Sound Control for personalized listening and Speak-to-Chat for seamless conversations, making your audio experience truly immersive.
We understand the controls can take a little getting used to, so to help you master them, here's a link with more information about all the controls and functions: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752814.html
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great headphones. Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is fire. So good has pretty good bass and you can customize the sound quality through the Sony app. Gets pretty lousy and the touch panel on the right side is responsive. Definitely worth it
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Northcara,
Good to know that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounding headphone set.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality head set at an even better price. Using these as a replacement for the headset the dog ate. Great sound quality. The only downside so far is the limited talk time of about 3 hours, but these were never meant to be a headset to begin with. Great for going on a walk or just listening to Pandora though.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigW, Awesome! We are glad to hear that you are enjoying your new WH1000XM4. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound quality and noise cancellation
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them , great noise cancellation and sound quality
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MATTHEWS,
Thank you for choosing Sony!
We’re elated to hear that you love the WH1000XM4 and appreciate its excellent noise cancellation and sound quality. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Headphones are epic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super amazing headphones exactly what i was looking great quality sound and comfortable to wear anywhere
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KhalidA, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Weight
Rated 5 out of 5 stars
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i’ve ever had. Super lightweight and the battery life on them is amazing.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis,
That's nice to hear that you appreciate the lighweight design and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 5 out of 5 stars
Sony wireless noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and they do cancel / reduce noise. They are pricey though.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColleenY, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and excellent noise canceling feature of your WH-1000XM4. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earphones I ever purchased sounds and quality are incomparable, block noise. The color, the look of the headphones is just perfect and the quality of it is more than what I expected.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarlineM,
Thank you so much for your wonderful review! We're thrilled to hear that your Sony WH-1000XM4 headphones exceeded your expectations in both sound quality and design. It’s great to know you’re enjoying the noise-canceling feature and the stylish look. We hope they continue to bring you an amazing listening experience!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony Wireless noise canceling headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit on the pricey side, but the noise canceling is best I've seen in a while they've come be extreme comfortable to wear for long periods at a time you willl not be disappointed.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GREAtSOUND Awesome! We're glad that you are enjoying the noise canceling function and comfort of your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, durable and noise cancellation is amazing. It’s lasted me many days without charging it’s wonderful.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynL, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best one I’ve owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, light and comfortable, noise canceling makes the experience even better plus the color is awesome
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPain, You definitely made the right choice! We're so glad to hear you are enjoying the incredible audio quality and amazing noise cancellation of these headphones. We're also thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Ive never used headphone thag were this good. The sound quality is perfect and the sound cancelling works really well. Definitely would recommend getting these if you're interested in getting headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gem910, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best headphones for sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been heavily using the Bose Quietcomfort ii headphones for 3 years now, but after the ear pads had peeled, I decided to buy a pair of these headphones based on the online reviews that they were actually better. As far as sound and noise cancellation goes, they are! The sound is clearer and more customizable using the Sony app. The only negative with these is that if you wear them for more than 2 hours or so, your ears will start to sweat a little, but it’s not that bad. The Bose is more breathable in this regard, and therefore better suited to long periods of wear if you use them at work or during long travel. But in all other areas, these from Sony are superior.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dude, Glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback as this can help improve our products in the future. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Brought Tears to his eyes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were a gift to my son for Christmas. As I was in the kitchen prepping Christmas dinner, he comes in bawling. I thought something was wrong. I held him and asked him what was wrong. Through tears he said "I can hear evey sound. These are amazing headphones. Thank you so much mom." And the tears continued to flow. He was more than happy with his gift. I'm extremely happy that I got them on Black Friday because I thought about getting some for myself today for my birthday. Um....nope. But they sound fantastic!!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crystal,
You made the right choice! We're thrilled that your son is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best NC Headphones on market
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, although the black version looks better IMHO. Best noise cancelling headphones on the market for balance of sound, comfort and NC. Best looking too. Highly recommended.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manku,
Awesome! We're glad that you are enjoying the design, comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony and Me are bestie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets talk about the pros and cons Pros: excellent cancellation literally I can’t hear outside noise, don’t worry there’s an option to turn off the cancellation. Great sound quality I can hear the music clearly not like the other headphones I had. This Sony headphones is the best headphones I ever gotten. Buyyy it guys it’s really worth it. Oh yea let’s talk about the cons um let me think… there’s none.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashleyip,
Thank you for sharing your wonderful experience with Sony WH1000XM4. We highly appreciate your review and we're glad that you are pleased with the noise canceling capability and sound quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and cancellation of external noise. Easy to handle overall
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, high quality sound long lasting battery life would recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Awesome! We're delighted to hear that you like the sound and battery life. Thank you for choosing Sony. Erin


















