Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Good but touch sensative.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gestures are touch and swipe and skmetimes I touch it accidentally. Other than they sound amazing and are super comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlF,
Thank you for your purchase and we're glad that you are amazed by the sound quality and comfortability of your WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Beautiful perfect sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife since it was on her christmas list and it was the best gift ever. She loves them she says she can finally mute me. Ive tried them myself and they truly are exactly are amazing the noise cancelling but even the sound it sounds like a concert in your head but not really that loud and the flexibity on the app func is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PanteraOfficial04,
Wow! What a nice Christmas gift! Surely your wife will love them. We're glad that she enjoys listening to her music without being disturbed thanks to the awesome noise canceling of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Maybe it's time to get yours too. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great separation, amazing noise cancelation, and fantastic comfort. The multipoint pairing can be finicky at times but still amazing headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramye,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Sound. Excellent Features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am someone who always used bose headphones due to their amazing sound quality. However, my friend suggested me to try this headphone and dang I was surprised. The headphones have amazing sound quality specially base if you compare with bose over the ear headphones. I really like the right ear touch feature to listen outside sound clearly. If you are looking for an amazing quality product, look no further. One con can be that I like the acoustic sound in Bose headphones better. You may have to change the settings to get the best sound for songs with low base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mak1234,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy good sound even now in 2025, it holds up pretty good for any use, although I would say the sound leaks a little more than I’d like.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Estyebra! We're thrilled to hear that you think the WH-1000XM4 headphones have "crazy good sound" and that they still hold up so well in 2025. It's wonderful to know you find them great for any use.
We appreciate you bringing up your concern about the sound leakage. The WH-1000XM4 headphones are designed with a tight seal to provide optimal noise cancellation and sound isolation. However, if the headphones are not fitting snugly, a small amount of sound can escape. We recommend checking the fit and positioning them to ensure they form a proper seal around your ears.
Your feedback is very valuable to us, and we will certainly share it with our development team for future product improvements. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Sound quality
CANNOT BE BEAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible!!!! I use these for daily use as well as in gym use and I have np problems whatsoever. Sound quality and fit are superb!!! Cannot be BEAT by BEATS
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KINGTY, Great! Thank you for taking the time to review WH-1000XM4. We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for commending our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. ANC is perfect. Great bass and overall sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettF,
Great! We're glad that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few different headphones and this are by far the best I have ever tried. Easy to use, noice cancellation is awesome. They are comfortable and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
Thank you for the positive feedback and we are glad you like the noise cancellation of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Regards,
David
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. The fit is comfortable and snug, it doesn't slip. The construction is sturdy, but not heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeorgeE,
Wow! It's nice to hear that you are pleased with the excellent sound quality and comfortability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and very good comfort fit. Would recommend to anybody that is considering this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Amazing! We're thrilled to hear you're enjoying the great sound quality and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony! -Sam
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If ever you see these headphones at 100 or less, you should most definitely buy them. They are worth it a hundred percent if you can’t get the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic recommendation, RBar!
We truly appreciate the shout-out for the WH-1000XM4! It is great to hear that you find them to be such a high-value choice. We take a lot of pride in the fact that our industry-leading noise canceling and sound quality continue to stand the test of time, making them a "must-buy" for any music lover.
Thank you for being a part of the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Great!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, fit on ear perfect and take them on all my trips
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelP!
Thanks for your 5-star review! We are truly wonderful to know that you are loving our headphones.
With the WH-1000XM4 you can get up to 30-hour battery life with quick charging.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is great. Amazing comfort, lightweight and sound quality is unbeatable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camilo,
Great! We're glad that you like the noise canceling function, comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sweet headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation feature works perfectly. Great for air travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChantillyLace,
Thanks for the excellent review! We're thrilled to hear the noise cancellation on your WH-1000XM4 headphones is right what you needed for air traveling!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Great noise cancelling, some annoying features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have very good noise cancelling and good sound quality. They have swipe controls for volume, pausing, playing, and skipping songs. These controls work fine for the most part but can be annoying. The voice which lets you know when the battery is low and when it turns on/off is a little loud. It is also a little annoying to pair them with other devices because you need to turn it off and back on to do so. The noise cancelling and sound quality make these headphones worth the money, in my opinion. Far more comfortable and effective than others I have used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyB,
Thank you for the purchase and we're glad to hear that you like the noise canceling, sound quality and comfortable design of the headphones. Your feedback is greatly appreciated. Some of these function can be turned off using the Sony headphones connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Improvements on a Great Pair of Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned the XM3's, which were by far my favorite headphones I've ever owned. Those developed a crack in the left band after about a year and a half, so I purchased these. These are just as great in terms of sound quality, but the added features put them over the top. I really like that sony added wear detection and multi device support. Both features seem to work really well. I do have to say the noise cancellation doesn't seem to work as well as the previous model when it comes to women's voices and higher tones. Hopefully this can be improved with added updates, which seemed to be the case with the previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shannon,
Thank you for the positive feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life, Sound quality
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones with nice quality and the battery lasts for a while.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JosephR! We're glad that you are impressed with the sound quality and battery performance of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it has great sound reduction. Doesnt totally block out everything. Sound quality is great and is comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryon, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would reccomend these. noise cancellation is excellent, and they are very comfortable once you get used to them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jbranch72, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! -Carl
- Pros mentioned:Battery life, Sound quality
Superior sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The hype is real, this headphones have incredible sound quality. It’s light and has good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGuy,
Great! We're thrilled that you are enjoying the sound quality, weight, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph