Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Sounds good, and long battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound using Bluetooth while exercising. And it almost feels like the battery lasts and lasts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Auditor, Awesome! We are glad to hear that you are happy with the sound quality and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift and loved. These are the best noise cancelling headphones in my opinion. I have tried these and Bose and these are noticeably better, especially when traveling. They are fragile however so careful about dropping them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryannaM, we're glad you are enjoying our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome pair of headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and ANC. Comfortable to wear for an extended period of time. I'm happy it has wired and wireless connection. I just wish it offered multipoint connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asmith, Fantastic! We're glad you like the great sound quality, industry-leading noise cancellation, comfortable fit, and wired/wireless feature of your Sony WH-1000XM4. The WH-1000XM4 has a multipoint connection feature. You may refer to this link to learn more:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html?search=multipoint
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Would buy again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always produced a superior product. Comfortable, ANC is the best, and way above average sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi me12, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, especially once you tune it in the app. Wired mode for low latency is great, and I can confirm there's no weird behavior with the Bluetooth when using it with Fedora 35 workstation (apart from my poor bluetooth antenna causing some stuttering here and there.) I can't say the same for Ubuntu 21.04 however; my laptop eventually got stuck connecting to the headset profile. Turning on multiple device connectivity using the app fixed this, but be aware it also disables LDAC. Noise canceling is outstanding, and once you get a little music going the outside world just disappears. The headphones' band does start to hurt after a while, and being closed back headphones your ears can get hot. I readjust it every so often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, we're glad you like the sound quality and noise canceling feature of our industry-leading noise canceling headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. We appreciate your feedback on our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Good anc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernano,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Amazing sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, they work great at noise canceling and excellent sound. They are very comfortable and have many features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2020Purchaser,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Love these! My own personal concert hall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing, active noise canceling is terrific, and the features are tough to beat. Recharge quickly and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjm1957,
Great! Good to know that you're enjoying the amazing features of the headphones like the sound quality, battery life, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
I LUV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfy and have amazing sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronN, We are thrilled to know that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i truly think they are better than Bose. Easy to paid very comfortable soft ear cups. Noise canceling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason! Awesome! Glad to hear that you are happy with the comfort and noise-canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Noise cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones.Great quality.Love them Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AleciaS,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Excellent across the board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Extremely comfortable with great controls. Call quality is also excellent. Zero complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dejavoodoo, we're glad you like the sound quality, comfort, and call quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound. I would recommend to other people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Better than Bose option. The battery and quality is top class
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, That's great! We're glad to hear that you chose these WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our advanced noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. With a huge 30 hours of battery life, you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Prefer Bose QC45
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these and exchanged them for the Bose QC45 headphones. Why? -Way too hot and ear fatigue after 1 hour Zoom meeting. QC45s perfectly comfortable for recent 3 hour flight. -does not seamlessly pair with multiple devices. So much fiddling with Bluetooth controls to pair and re-pair between devices. Unlike QC45s, which pair seamlessly and immediately. -touch controls not very responsive. Best feature is holding hand over ear to pause music but I can live without that. -sound quality is good, but so is sound from QC45. -noise canceling is perfect but so is qc45.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
Thank you for reaching out to us. While we are glad you like the sound quality and noise canceling features of the WH1000XM4, we're sorry to hear that the headphones was returned due to discomforts while wearing the unit and pairing issues. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. Multipoint is a function which allows you to connect 2 Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for calls. Making sure that software is updated as it includes key features, applications, bug fixes, and feature improvements and multipoint connection is turned on using the Sony Headphone|Connect app may help resolved the issue. We greatly appreciate your feedback and we hope that you will shop Sony again in the future. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Sound quality
What an incredible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW I am stoked how great these headphones are. In the airport it canceled all the noise and easily listen to my books
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, thank you for the positive feedback!
We're thrilled to hear that you are enjoying your WH1000XM4 headphones. The noise cancellation technology in these headphones indeed excels at reducing ambient noise, making them perfect for environments like airports. Your ability to comfortably listen to books amidst such surroundings showcases the effectiveness of the noise-canceling feature. We appreciate your enthusiasm and are glad to know you are having a great experience with our product.
Thanks for choosing Sony, enjoy your WH1000XM4 headphones!
- Pros mentioned:Battery life, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones! Use them for everyday use, fits well over the head. Love the noise canceling on them plus last long on battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Nice upgrade from the trusty XM3s!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the XM3s so much I bought the 4s a couple years later and gave my wife my 3s! The primary upgrade for these is voice calls are much better! Mic works excellently now where before it was just average. Also the dual Bluetooth functionality is great to connect to phone and laptop to use for music and work calls/Teams Calls. Battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trodder,
You made the right choice in upgrading to the WH1000XM4! We're glad that you like the call quality, multipoint function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones ever.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love then love the sound I really like that. You didn’t hear anything around you beside the music or whatever you’re listening to. It’s perfect for my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC,
Amazing! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent headphones - definitely worth purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and the headphone are extremely comfortable even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nif235, Excellent choice! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl