Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable, and easy to use for its price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheTraveler,
Amazing! We're thrilled that you like the sound quality, comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
BEST noise canceling headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BY FAR the best noise cancelling headphones. I use them for flights and they have a great battery life also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kysupafly,
Great! We're glad that you are enjoying the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color on these! They sound great even on wireless. They come with a free 3 month trial to HIFI services, (you get to choose which one). These services' audio quality are so much better than Spotify, and you can actually tell the difference when listening with these headphones. The noise canceling is amazing. I bought them since I'm in grad school and sometimes the kids are loud in the house and don't let me focus. I cant hear anything with these and am able to concentrate on my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ginwolf, Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Best Headphones !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones excellent sound and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianS, we're glad you love the sound quality and comfort of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
OMG!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality top quality materials top connection quality top quality battery top!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GIULIX90, Thank you for the great review! We're glad you appreciate the excellent audio, built, connection quality and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect version for the wh1000x series so far. Multiple devices connection and no latency. The improved noise cancellation is a little bit more effective on higher frequency. I really love the memory foam and the right pressure of the head band. Too high, uncomfortable; too low, ineffective noise cancellation. Something I need to say: it does get hot and uncomfortable after 1 hour, but this is the satisfaction you have to take for good seal and noise cancellation. Recommend this to people who haven’t bought 1000xm3.
I would recommend this to a friend - Pros mentioned:Sound quality
Best Noise Cancelling Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I am currently able to drown out some incredibly loud building construction without blowing my ear drums apart. My husband and I both bought a pair. I love the touch to talk feature that lowers the noise cancelling so you can talk to your partner, then just go back to listening to music, or watching tv. I have to check sometimes to see if construction is really still happening because it gets that tuned out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earlyaprilfool, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
The Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony XB900. I heard great things about the XM series and decided to give them a try. To be honest, I'm not sure what the big deal is about them. Yes, sound is clearer and Noise Cancelling is better than the XB900. If you compare the Noise Cancelling to the Airpod Pros, they aren't near as good as Airpods Pros. The bass is there, but not as full or deep as it was on the XB900. In conclusion, if you'd like headphones with clear sound and above average bass, you can't go wrong with these. But if you are hoping they have a deep bass punch, I recommend looking somewhere else. Personally, I will be going back to the XB900.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOSR,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer of the app to tailor-fit the sound quality to your needs.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, smart design. App is well thought out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darth, nice! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice noise canceling headphones..sound quality is great,comfort is good and you cant go wrong with sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdunny,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style,sound and how comfortable they are to use for a long period
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VegetaCousin, Awesome! We are so glad to hear that you are happy with the design, comfort and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise canceling is excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! I tried on other name brands that were cheaper. The noise canceling on this product was better than the others. Definitely worth what I paid! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanK,
Thank you for the 5 stars! We’re glad you’re loving your WH1000XM4 headphones and their excellent noise-canceling.
Thank you for recommending and choosing Sony! Enjoy the your favorite tunes! -Maria
- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are worth every penny. I got them on sale which is even better. They sound fantastic. The biggest benefit for purchasing these is the advertised industry leading noise canceling abilities. For once something lives up to the claim. They have been fantastic when used at the gym to cancel out the music played by the gym or the sound of the treadmill. Can't wait to try them when i mow my grass for the first time in the Spring.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I like the ease of use and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drgarym,
Awesome! We're thrilled that you like the sound quality, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Definitely Worth the Money!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good, also easy to clean and doesnt move around a lot.
I would recommend this to a friend- Pros mentioned:Sound quality
Sony's best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, incredible range, incredible depth for both music and gaming and with the dolby atmos on most laptops these days, really adds to the immersion. I dont use them for phone calls and i dont online game so the mic i have no idea but i bought these soley for the amazing sound, comfort and noise cancelling and have not been disappointed at all. A beautiful color, also! I got them while they were $100 off and don't regret it one bit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tspinktoes, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Was worth the purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these to watch my anime and Netflix shows in silence at nice. First device with ANC but definitely a must have feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonySosa,
Thanks for the comments and for the 5-star rating! It’s rewarding to hear that our product has positively impacted your experience. We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Great for Music, not so great for meetings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best at the price for music. Excellent sound quality that allows me to hear sounds I’ve never heard before in music, it truly allows you to enjoy the music and makes it almkst feel like you’re there. However, when it comes to calls and meetings, the microphone picks up every single sound which can be a little frustrating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yukipookitamu, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. Listened to a few over ear headphones and these were by far the best and most natural sounding. Full warm bass, but not overwhelming. Clear mids that weren't scooped out, and crispy highs. Flat EQ with these feels very natural. I haven't had luck with the "connect to two devices". It often caused more problems that it was worth, so I just re-pair with the new device. Takes 15 seconds but much easier than anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnonymousDisplayName, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Glad I bought them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re amazing quality, and so so comfortable! Worth the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexandraV, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl