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Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 12,587 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Travel and airplane noises

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product if you travel for long periods of time and wanna get rid of all noises even when you don't listen to music this is for you !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, KENZ! We're glad that these headphones made your flight peaceful. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality, ok for calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound cancelling head phones with some great features, such as being able to connect to two bluetooth devices at once and motion sensing sound adaptation. The sound quality is amazing. I bought these for both music and conference calls and I have found microphone is not that great for calls unless it is plugged in. Also, sound cancelling tends to make it difficult to hear your own voice, so I've noticed myself shouting when talking on the phone. Overall, they are great, but for the cost I was hoping for a more versatile head set.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc,

      We're glad that you like the amazing features of the headphones like the sound quality, adaptive sound control function, and multipoint function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      You can adjust the ambient sound function (voice focus) hear your voice better when on a call. Please refer to this link for more information:
      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html

      Hope this helps. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Do not pass go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones. Well worth the money. Sound quality is great is great and the noise canceling makes it hard to hear what is around you. Love the you can touch the ear to be able to hear what is around you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEEHILL, we're glad you like the sound quality and noise canceling feature of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. Limited use so far, so we will see how they hold up with time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Griff,

      You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Use them all the time and the noise cancelling is the best. Great for when I’m studying and need quiet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user693273, Thank you for the awesome review! We're glad to hear you're enjoying the exceptional noise canceling feature of your Sony WH1000XM4. It's great to know that they help you stay focused while studying. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all its a good headphone. Battery life, connectivity and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseD,
      Thank you for purchasing and for commenting on our WH1000XM4. We are happy to hear your satisfaction on the sound quality, battery life and connectivity of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony Xm4 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great noise cancellation. Really really great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HusseinA,
      Thank you for the feedback and we're glad that you appreciate the awesome battery life and superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony head sets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Bluetooth only used a short time I like them comfortable on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Easylisting, Thank you for this amazing review! We're very happy to hear you like the ease of setup and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, design, and noise cancellation. They fit super nicely on my ears. The best headphones I ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sematz,

      Great! We''re glad that you found the best headphones on the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    College vibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these as a gift for my college daughter and she said it was the best gift ever. She’s able to use them outside on campus and they do keep the noise out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NOTGOOD1, You've made an excellent choice! We're very happy to hear that your daughter loves her new Sony WH1000XM4 headphones. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The greatness of sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about these amazing and super awesome sony headphones is that they are of sound quality of an AMC movie theater and with amazing features for every day use , from work to the park or to working out or for an incredible walk routine or for great movies and music entertainment and gaming use , I would give it more then five stars more like ten stars , bose can not match what sony headphones brings to the world of sound quality and entertainment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyisabestbuy,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great NC heaphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever used. The noise canceling feature is great and the case and the way it it stored saves space compared to to same style headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spideyspartan, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your WH-1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable and have great sound for my purposes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sigvon, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and features. Also pretty comfortable even after a long use during the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pain,

      We are glad you like the sound quality and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation Champ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with noise cancellation + multi-point connection + great battery life makes this the champ for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Awesome! Glad to hear that you are happy with the noise cancelling, multi-point connection and battery life of your new WH-1000XM4 Headphones! Thank you so much for sharing your experience and choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones with a crystal clear some. Comfortable and sweat resistant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cable, Thank you for the fantastic review! We're very pleased you like the crystal clear audio quality and comfortable fit of your new Sony headphones. Please take note that the WH-1000XM4 does not have a water or sweat resistant feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Love the sound. Great fit. Noise canceling is amazing. Just a great piece of tech

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milos,

      Awesome! We're glad that you like the sound quality, fit, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the 2nd, 3rd, and 4th series. If you already have a preceding series, probably not worth the upgrade, but if you don’t, these headphones are great. The battery life seems better than advertised and their quick charging capability is more valuable that one might think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KYTV, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ANC headphones to end all ANC headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head phones for calls, music, and noise canceling. I use these head phones for Webex meeting at work, jamming Death Metal, or sealing out noise while I type up lab reports (sometimes a combination OF all three AT the same time). The bluetooth functionality is great; and so are the controls on the right ear side. And the battery life is PERFECT. Ignore beats and BOSE. Get these. I purchased a pair for the wife and myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idromos247,

      You made the right choice with the Sony WH10000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is lot easy to wear as compared to air pod max... it feels great.. sound quality is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pratik,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US