Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding bluetooth headphones I have heard. The noise cancelling easily handles busy traffic or loud noise. The bluetooth hissing found on all bluetooth headphones is minimal. Nothing will ever beat wired headphones, but these manage to matchup incredibly well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDDan,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great purchase, quality noise cancellation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones, these have better bluetooth range than the Bose QC 35ii, which is why I got them. The sound quality is on par with Bose headphones, although the 2 headphones have different sound profiles. If the noise cancellation gives you headaches, try returning them for a different piece, as I had a similar issue with the one I first purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adit, Great! You definitely made the right choice. We are extremely pleased you are enjoying the excellent sound quality, noise cancellation, stable Bluetooth connection, and overall features of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great quality and serious tech features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super sound quality and noise canceling capabilities. Very intuitive with lightweight ergonomic design. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRev,
Great! We're glad that you like the sound quality, noise canceling function, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good headphones - get Best Buy coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, nice sound quality, and performance; second time purchasing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyG, we are happy to hear that you like the Sony - WH1000XM4! This pair of headphones blend our advanced noise canceling, with exceptional sound quality and a range of smart features for an unrivaled listening experience. Thanks for choosing Sony! Regards, -Dominick
- Pros mentioned:Sound quality
Best noise reduction headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone money can buy. This also helps me to cover my ear during the colder days. I ride subways almost every day and I can listen music and the noise canceling system helps me sleeping
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asif,
Great! We're glad that you are pleased with the audio quality and noise canceling capability of our WH1000XM4. We're happy that our XM4 helps you keep your ears warm during the cold weather and the noise canceling feature helps you sleep. Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
It’s a Bose.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I got them on sale. Great clarity nice bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juice, We're glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Must buy. Great fit. Great Sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbfan,
Perfect! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Must buy. Great fit. Great Sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbfan,
Perfect! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Would Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. Such good sound quality and noise cancellation. I’ve never been a fan of headphones but these are worth it. Just make sure to adjust them correctly (I’d go a little loose) the headband has given me a headache before lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
Thank you for the purchase and we're glad to hear that you love the sound quality and noise canceling of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Comfort, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Cancelling is amazing, sound is great, and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rory, Fantastic! We're very happy to hear you're enjoying the amazing noise cancelation, great sound quality, and comfortable fit of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best sound yo enjoy music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this, they were on sale and I couldn’t have done the best purchase ever. These are the best headphones specially, if you go to the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanV,
It brings us great joy to hear that your purchase of the Sony WH-1000XM4 headphones was the best decision!
We are especially thrilled to hear that they are the perfect companion for your workouts at the gym. Their industry-leading noise-cancellation creates a distraction-free environment so you can focus entirely on your fitness goals, while the secure, comfortable fit and long-lasting battery life ensure they keep pace with your longest sessions.
Thank you for choosing Sony.
Regards,
Dominick
Sony headphones purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the previous model, which I, I had for six or seven years and had served me well. The first had lasted a long time despite a lot abuse that had occurred due to a lot of air travel. The first model served me well, as is this purchase. I am getting familiar with the new features on these new headphones.
I would recommend this to a friend- Pros mentioned:Sound quality
I love this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good purchase Excellent sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cesar. Thank you for sharing your feedback about your recent purchase. We're delighted to hear you're happy with the sound quality and noise cancellation of your WH1000XM4 headphones!.Thanks for choosing Sony. -Milton.
- Pros mentioned:Sound quality
Best NC headphones I have tried!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these for a week and I've been using them everyday. Perfect for gaming on a laptop which produce a lot of fan noise. I have enjoyed playing with all the ease of use features and they respond VERY fast to touch. Only gripe I have, they get pretty warm. They are noise cancelling so can't expect that not to be a thing. Know what you are buying and you will enjoy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillyD13, we're glad that you're enjoying these headphones for your games. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Simply the BEST!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re undecided, don’t think about it buy these. On sale they’re so worth it. I’d say watch the video on YouTube but you need the headphones to really hear what they’re capable of! I’m hearing parts of the song I’ve never heard before. The 360 degree feature is other worldly. The BEST noise reduction I’ve ever heard. Sorry Bose yours are inferior!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bimbo301, Thank you for your recommendation! Glad to hear that you are happy with the noise-cancelling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelling. Nice soft fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickH,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Nice headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip. Have worked well. Holds charge. Good quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Attylaw7,
Great! We're glad that these headphones are perfect for your needs. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Comfort
If you’re thinking about buying… do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first pair of headphones I’ve enjoyed since my Beats Solo’s. I don’t think I’ll ever get rid of them because they’re that comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RianS, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphone for the value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. I would have prefer if the app could be installed on multiple devices and controlled from each of the devices. Otherwise, it is a great headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaleL, Thank you for your review and feedback! We are pleased to hear that you are enjoying the great sound quality of the WH-1000XM4. We appreciate your suggestion regarding the ability to control the app from multiple devices. The multipoint connection feature allows the headphones to switch between two devices, such as answering a call on your phone while listening to music on another device, without needing to go through the normal Bluetooth reconnection process. We will certainly take your feedback into consideration for future updates. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
This is a buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd purchase from my house. This time I bought it for my husband as my kids love this item. Using at home and airplane, they are very effective. Sounds is great while the headset actually cut the noises. I do recommend this item to everyone who is looking for a quality noise canceling headset with reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy, Wow! Thank you so much for such a fantastic review, and we are so pleased to hear you like your new WH-1000XM4! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Also, thank you for your purchase of another WH-1000XM4 headphones! We're truly happy you are enjoying the great audio quality and amazing noise cancellation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the recommendation and for trusting Sony! -Jess