Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Absolutely love. definitely my fav.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these and I am SO glad I got them. I protect them with my life because they are my favorite headphones I have ever owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mafmc, Thanks for your 5-star review. We are thrilled to hear that you absolutely love your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
A great product made better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the XM3s!!! The ability to pair to two devices and the approximately sensor that stops the music when you take them off is great - the build feels better than the XM3s. Over all a great refresh. Sony just refined a already great head phone, and honestly that’s what needed to be done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetiredMedic,
Awesome! Good to know that you like the improvements we made on these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound qualityCons mentioned:Price
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are in fact sound cancelling but would be better if the price was cheaper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, thank you for purchasing our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. We appreciate your feedback. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great headphones with a few quirks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality, like the fact I can connect to multiple devices, easier to control through the app though, and it can be finicky. For example, if I'm on a conference call on my computer, then a phone call comes in the audio may drop if I don't reject the call quickly and then I have to reconnect, which can be disruptive. So I normally turn off Bluetooth on my phone while I'm on Microsoft teams calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Glimmerman
We appreciate the feedback about the functionality of headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Best Headphones Ive Owned!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for studying, gaming and while walking my dog! Switched from the apple airpods and i dont regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and enthusiastic review, Sebvstien!
We are thrilled to hear that you are loving your WH-1000XM4 headphones and that they are seamlessly fitting into various parts of your daily life—from studying and gaming to walking your dog!
It's especially rewarding to know that the switch from your previous earbuds has been a great decision for you. We engineered the XM4s to deliver industry-leading Noise Cancellation and premium sound quality, ensuring they can handle every scenario you throw at them.
Thank you again for choosing Sony to be your audio companion!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first modern noise cancelling headphone and I'm really impressed. Music with good bass is impressive. The noise cancelling on a flight works really well too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi blackhawkpr,
That's great! We're happy to hear that you like the noise canceling and bas sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a trip overseas and the noise cancellation and sound quality was well above what I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Belleaire, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Mrs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lady is it’s the color for her … she adores this soft headpiece and indeed her favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackson, we're glad you like your purchase. It is nice to know your lady is enjoying her new headphones. Thanks for choosing Sony. ~Earl
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones best item from keep up the great work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antman2782b,
We love to hear that! We're delighted that you love your WH-1000XM4 headphones, and we appreciate you recognizing our commitment to great work.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pair of good headphones. It has awesome noise cancelation; the sound is crisp and base is descent. The app that comes with it does enhance the sound quality a lot. Other than this, I also have Beats Studio and JBL Club 950NC. The Sony is produces much better audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VW28, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
GOAT Status Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These baby are literally the GOAT, in the headphones arena. The sound is crisp. You can hear every instrument clearly. My phone calls are amazingly clear. The noise cancellation is out of this world. These are second to NONE. Best pair of Bluetooth headphones I've bought to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derpderp,
Thank you so much for the 5-stars review and feedback! We are really delighted to hear you are happy with the amazing sound quality and fantastic noise canceling function of these headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Favorite Headphones Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever had, I personally think they are better than Beats or Bose. My previous par of headphones just like this stood the test of the elements in Afghanistan. I sold my older pair to upgrade and I don’t regret it. Please consider these when shopping for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stefeze,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
The best over the ear noise cancelling headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Over the ear noise cancelling headphone I ever owned. Came in handy during a couple of long air travels. Helped me sleep while waiting to board in a very noisy airport! Love the HD streaming as well as 8D sound using this unit. Fabulous!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nit1, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 along with your travels! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Quality is very good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my Son to replace his broken (3x)Beats studio. My son told me that this Sony is better than beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArlandR,
Thank you for choosing Sony!
It’s rewarding to hear that the WH1000XM4 headphones have made a great replacement gift for your son. We’re glad to know he considers them an improvement over his previous brand. Thank you for sharing your positive feedback.
Best regards,
-Fred
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for 2-3 years and it’s definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeccaP,
Thank you for choosing Sony!
We're elated to hear that your WH1000XM4 headphones have been a reliable and valuable part of your daily life for several years. It’s wonderful to know they continue to deliver the quality and experience you appreciate. Thank you for sharing your lasting endorsement!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony is always amazing product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is cute, perfect in canceling out any noise. I got this for my 15 yr old and she loves it, she cried when she got for Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NanetteC, thanks for choosing and purchasing our product. Hope she enjoys her new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
X4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the x2 jumped to the X5...lost them so i just went to old classic look X4...much better than X5 imo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarG, We're glad that you like the WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great For Noisy Households
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my partner who lives in a very noisy household and most of the time, she can't hear anything when wearing these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
Very nice! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones. Have a great day!
-David
- Pros mentioned:Sound quality
Best headset I've purchased yet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I've purchased yet. It's a bit more expensive than other brands...however, I purchased the most expensive headset at GameStop and I had to return it 3x! The earpiece kept breaking! So frustrating, this is a really nice noise cancelling headset and I couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A5D11,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW, what a big difference from my old, over the ear headphones. Can't hear a thing going on outside of my headphones. Easy to use once you get a hang of the controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonT, Thank you for upgrading to your new Sony WH1000XM4! We're very happy to hear you're enjoying the top notch noise cancellation and ease of use of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam