Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony xm4 headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever heard in my opinion! I would recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamrenC,
Excellent choice! We're happy to hear that you are enjoying your XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over XM3's! I utilize these to edit Multi-track projects so the neutral sound these provide is amazing, ESPECIALLY AT THIS PRICE!! The Noise cancelling when wearing on trips is insane! Trust me...we will not regret purchasing these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tsweezy,
Awesome! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Sound perfection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are comfortable, clear sounding and loud. The noise canceling is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasB, Awesome! We're thrilled to hear you like the comfortable fit, clear and powerful sound, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible noise cancelling. Can finally listen to audiobooks or music in peace. Audio quality is good after researching EQ values for the stock app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Byulos, That's amazing! We're delighted to hear that you're enjoying the incredible noise cancellation and great sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Sound quality
Great Noise Cancellation Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with amazing noise cancellation. I use these on flights and they are great for blocking out the sounds of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, Thank you for the positive review! We're glad you're enjoying your new Sony WH1000XM4 and good to know that you find the noise cancellation effectively blocks out the sound of the engines during your flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Gym headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for working out, plus the noise cancellation is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moises, Great! We're thrilled to hear they are your go-to choice for working out and we're glad you like the top-notch noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good sound!! Really block outside noise.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and constable, block outside noise. Good quality, nice sound. Really like it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethR, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Quiet please !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good .Year is 2024 and it's still good if you compare to other headphones !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bozkurt, great! We're glad you like the sound quality of your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
My home use headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound filtering with its large, cushioned ear coverings. The sound canceling works great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayD,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sure :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think if they are on sale, buy them because it feels good to get a deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesJ,
Thank you for the 5-star review! We agree that getting a great deal is the perfect bonus! We're glad you chose the Sony WH-1000XM4 headphones, which are renowned for their industry-leading Noise Cancellation, their ability to deliver exceptional sound quality thanks to the powerful HD Noise Cancelling Processor QN1, and convenient features like Speak-to-Chat, which automatically pauses your music when you start talking. Enjoy the peace and quiet of your music!
Thank you for trusting Sony.
Regards,
Dominick
Sony Head phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since this was the first time I purchased blue tooth head phone, it took little time to learn and set up. I use it mainly when watching TV so my wife can listen to her music without noise in our family room. I am still learning to use all the features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jays, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great fit and noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best noise-canceling headphones on the market. I upgraded from the M3's and you can tell a slight difference but mainly I just wanted the unique midnight blue color. These are definitely my go too headphones for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xCEFx, Awesome upgrade! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Gets The Job Done
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones that I have purchased. They are better than the Bose headphones I had. Sony 360 Is still limited but the headphones work great with Apple Music and Tidal. Tidal sounds the best with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cadence, Awesome! Glad to hear that you are happy with the overall performance of your new WH-1000XM4 and that you are happy with the purchase. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience. Regards, Carl
- Pros mentioned:Sound quality
Best headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are thinking about upgrading your headphones these are the ones to get. Fantastic quality, very sleek and stylish, awesome features, noise cancelling is amazing,(my girlfriend hates that) and sound quality is superb. They’re the best I’ve ever heard,
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling excellent. Audio quality excellent. Mic could have been better. Picks up quite a bit of noise when on zoom calls. I think more smart the device, the better your results will be. I found no issue talking over my new android phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Error,
We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the mic quality is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Excellent noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling and sound quality of these headphones is superb. The microphone also works very well. Need a pair of headphones for zooms or gmeets? These work great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you for the 5-star rating! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones that you need!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I was sold on the ability to still use them if someone speaks to me. You put your hand over the right side and it fades the sound. Really unique feature. Overall quality is amazing o these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dtrx, Glad to hear that you are happy with your purchase! We are also glad to hear that you like the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Wireless Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were a Christmas gift to my grandson attending Stanford and is very happy with them. Blocks out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigC,
That is awesome! What a nice Christmas gift and congrats to your grandson. He will definitely enjoy this one for sure, especially the noise canceling feature of the XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound qualityCons mentioned:Volume
Very low volume, good noise cancelation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, thats about what I liked. Other than that the volume is low, you have to raise it all the way to be at a decent level, and i just used them to workout. For the price very low volume. I dont return them because im in south america and will be here for a while so im stuck with them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, We are happy that you like the noise canceling feature of your Sony wireless headphones. Sorry to hear about the volume. You can adjust the volume of the headphone and the connected device according to your preference. You may also play different song with different quality to further isolate the issue. High-quality songs will give you louder audio. Make sure to update the firmware of the headphones by performing a software update. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
My daughter loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my 16 yr old daughter. She says the NC works awesome and the sound is clear. She has no complaints about them which is saying something from her lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lindsaylou, This is a great gift idea! We're very happy to hear your daughter loves the amazing sound quality of her new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam