Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
John
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second x4 I've purchased from Best buy.Just as pleased. Best overall sound for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, Thanks for purchasing another WH-1000XM4. It sounds like we hit the mark with the WH-1000XM4. We're also thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've owned. As a music loving company, sound quality is our top priority. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
GREAT HEADPHONES
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I love these headphones so much. Perfect for studying and for nice walks in the park.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChaseJ,
That is awesome! Thank you for your feedback and we are truly happy that you love our WH1000XM4. Thanks to its awesome noise canceling capability, you can now study without any distractions or can walk in the park without any unwanted noise. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Better than beats!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter’s Christmas present, she says he’s a better than beats and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Twiggy1, we're glad to hear that your daughter loves our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Noise cancellation great, microphone, not so much.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have survived daily use of a college student over 12 months. Noise cancellation is great. The microphone isn't the best. While, they have served it's purpose and lasted a year, even on sale, they were pricey. If we had to do it over, we probably would have purchased the Bose for the better microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ileanie,
Thank you for the review and regarding the microphone of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, quality sound. The adaptive noise control can be annoying when switching on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bobby,
That's nice to hear that you are satisfied with the sound quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them they are comfortable and great sound. These are better than the Apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennicejM, Thank you for the fantastic review! We're glad to hear that you love the comfortable fit and great sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Excellent foldable headphones option
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this headphones, durable materials ( better than the M5 ) excellent noise cancelation. Excellent app with an intuitive eq
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 798motion,
Great! We're glad that you like the design, noise canceling function, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
I'm very happy with these Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony noise-cancelling headphones are the best I've tried. I'm very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello goingBestBuy,
Nice! We're truly happy that you are satisfied with your purchase and are pleased with the noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
SONY NON CANCELING HEADPHONES IN GRAY BEATIFUL IM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS A CHRISTMAS GIFT FOR MY GRANDDAUGHTER SHE WAS SO HAPPY, IT WAS WORTH IT 10 STARS!!! Beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackieM, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Phenomenal head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a pair of Bose QC15s for years. They have been great, but after getting these for my wife, it is amazing the advancements over the years. Sound quality and noise cancelling are the best from all the others we tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyLGCXcustomer, Amazing! We're thrilled to hear that you feel the WH-1000XM4 is the best sounding headphones when comparing to other headphones in the market. It's nice to know you're enjoying the incredible sound quality and noise cancelling feature of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merge yourself into another world with noise, canceling, the app features help you finding your listening experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenT, That's awesome! We're glad you like the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
The ANC King Gets Even Better!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony's WH ANC headphones have been the gold standard since it's original launch with the 1000Xs imo and it has only improved every generation (albeit slightly every time).
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Moontei, We are thrilled to know that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony. Enjoy! Vincent
- Pros mentioned:Sound quality
Joshua S
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound amazing and work really well. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, perfect! We're extremely pleased to know that you're satisfied with the amazing sound quality and exceptional performance of these headphones. Thank you so much for recommending our WH-1000XM4 and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Not to loud, but good enough for most.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sounds Good. Max volume could be better though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi datboidago, We're very grateful for this positive feedback! Good to know you appreciate the comfortable fit, good sound quality, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Surprising upgrade to xm3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wh-1000xm3's were almost perfect. Best headphones on the market, until now. The Sony wh-1000xm4 fixed the few MINOR improvements wh-1000xm3's needed. I don't know if a "perfect headphone" exists, but if it does, it's the xm4!
I would recommend this to a friend - Pros mentioned:Comfort
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. Fast switch between devices. Can wear for extended time without ear pressure or pain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaG, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the average listener, these are excellant headphones to have. Even if uou dont know how to customize the EQ settings, they sound great. Strongly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockportjesus, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good sound. The noise cancelling could be better, you can still hear most things of you aren’t playing loud music. The audio leaks really bad, but I mostly use them when I’m on my own so it isn’t a big deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madison, We're happy that you like the amazing sound quality of these headphones. Your feedback regarding the music leakage and noise cancellation is greatly appreciated. With closed-back and over-the-ear design of these headphones, you can ensure that the sound leakage should be very minimal. The noise canceling function works primarily on noise in the low-frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. These should be pretty effective at canceling out noise and even more so if you have audio playing while the noise cancelation features are on.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancellation compared to the xm5 was significantly better and I do enjoy the settings on their app better than the xm5. The sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allie,
Thanks for sharing your 5-star review of the WH1000XM4. We're glad that you are enjoying the noise canceling function and app settings of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Ideal Noise Cancellation Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stellar! Noise cancellation works effectively and looks very stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickF, Great! We're glad that you like the noise canceling function and style. Thank you for choosing Sony. Erin