Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gym headphones. They block out every single noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieH,
Thank you for the 5-star rating! We're happy to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing Bass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally love the headphones, has the perfect amount of noise canceling and doesn’t make your head feel like you have too much pressure from it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoMoma,
Awesome! We're thrilled that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Sound Quality When They’re Not Cutting Out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I like being able to listen to podcasts while I’m cooking, for example. They also have good battery life. When fully charged, these headphones will likely last 3-4 days before fully running out of power. Unfortunately, these headphones have problems with randomly cutting out and cutting briefly. It happens often enough to impact the listening experience. I don’t know if this is only a problem on PC, but Sony really needs to fix this problem. I’m somewhat satisfied with this product, but, if I need to replace these headphones, I’ll try a different brand. I’m not likely to recommend this product, unless there’s a fix I don’t know about.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, BeezKneez.
We’re glad to hear you’re enjoying the sound quality and impressive battery life of your WH-1000XM4 while cooking and listening to podcasts! However, we are very sorry to hear about the audio cutting out. We understand how frustrating it is when the listening experience is interrupted.
Since you mentioned using them with a PC, this behavior can sometimes be related to Bluetooth driver settings or interference. We’d love to help you find a fix so you can keep enjoying your headphones. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact so we can walk you through some specific steps or check for a firmware update.
We value your loyalty and want to make sure these remain your go-to headphones!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
2 thumbs up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife to use at work. Noise canceling works good and good sound quality. She has a small head and loves them. I like them my head is a little bigger and not as a natural of a fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WadeJ, Thanks for sharing your experience with the Sony XM4 wireless headphones. We're glad that you are enjoying them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. -Craig
- Pros mentioned:Sound quality
Best Noise Cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, I use them everyday to study and it blocks out so much noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ReubenS,
Great! Now you can focus to your studies while listening to your favorite music and away from the outside noise, thanks to the awesome noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent Noise cancellation feature
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is m go to headset for all purpose. Its noise cancellation quality is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SubhojitD,
Great! Thanks for trusting our product and we are very thrilled to hear that you are pleased with the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Noise-Cancelling Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are seriously the best headphones I have ever owned. These blow literally anything else out of the water. I can have my headphones on and I won't hear anything else going on in my house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reogrande,
You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Sound and Durable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones are worth the miney, i got them on sale so they were a steal, but if u have the opportunity to get the newer one do it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akram! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband. Very good quality, he really likes it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OlhaD, That's awesome! We are thrilled to hear that your husband likes his new Sony WH1000XM4 wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Superb!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everything it says it does it does well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricB, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Sound quality
So happy I bought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed. The noise cancelling technology is incredible. I am still getting the hang of using them properly but so far I am absolutely in love with the quality and have received so many compliments
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayra,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this everyday on my commute to work! Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RatanakH,
That's awesome! We're glad that you love our XM4 headphone and were able to use it every day when commuting. Your recommendation is highly appreciated. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Excellent sound quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a headset to use at work and home and the M4's are a perfect fit. They are very comfortable and can be worn for a long time without discomfort and the mic works great for my Team meetings. The controls are easy to use, and connectivity has never been an issue. A bit pricey, but you do get a quality product. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwhog,
You made the right choice with the Sony WH1000XM4! We're glad that you like the fit, comfort, touch controls, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very good headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb performance. Even when not on sale, worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Broki! We are delighted to hear that you're experiencing such superb performance from your WH-1000XM4 headphones.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Block out the room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad, he loves them. He can listen to music in the same room with the family talking and he does not hear us at all. Great sound, noise cancellation, easy set up and a great price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great i love it for mowing my lawn and jamming out at the same time. The sound quality is also fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Amazing! We're thrilled that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model of Sony headphones are excellent quality with great sound and precision. I definitely plan to buy more Sony products in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EXCELLENTE, Thank you for the wonderful feedback! Great to know you like the excellent quality and great sound of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Would recommend if looking for noice cancellation and ambiance sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marsmit,
Thank you for the 5-star rating! We're glad to hear that you like the noise canceling and quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great, and the sound effects are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pencil, we're glad you like our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Personal Experience after <30 days of usage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS BASED ON MY POINT OF VIEW AND THE LITTLE RESEARCH I DID ON THIS HEAD SET. For the price I was expecting a better microphone quality, but it seems to not do a very good job. At least that was my experience: Sound: - For meetings it was perfect, I was able to hear everyone with no problems - Music just sounds like you are expecting it to sound, clear and on point Microphone: - If you are vacuuming or doing some activity that brings noise, you still can a conversation with someone else as the noise doesn't make it thru. - IF YOU ARE ON THE STREET WALKING WHILE CARS ARE MOVING 50+ MPH then ambiance sounds comes thru the microphone and interrupts the conversation. Im constantly on the phone and this doesnt help to isolate your voice with the ambiance. For sound works great, for communication when there is background noise going on... not so much.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElMachoMan,
We're glad that you like the sound quality of the headphones. It's unfortunate that the call quality is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Customer feedback is important to us because it helps us improve our products for the future. Thank you for sharing your experience and for choosing Sony.
~Ralph