Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 daughters love the design and it's perfect it really works as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, thanks for choosing and purchasing our product. We're glad your daughters love the WH1000XM4. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 daughters love the design and it's perfect it really works as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chris,
Perfect! Thank you for your purchase and we're glad that your daughters are happy with the design and features of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If they haven't already, please tell them to check our Sony Headphones Connect app which will let them fine-tune their music to their liking! Thank you for choosing Sony! - Marco
Worth it :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love wearing these out during the cold since they keep my ears warm. They really do its job with blocking a lot of things out with its noise suppression, I'll be sitting with a friend and the only way to get my attention is just to wave in front of my face. It also has a sound equalizer so you can adjust what the audio sounds like as well, which is very nice :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimmyP,
That sounds great! We are very happy that you are satisfied with your purchase and enjoying the awesome audio quality and excellent noise canceling capability of our WH1000XM4. Plus, it's nice to know that the headphone also help you keep your ears warm through the cold weather. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! I work from home so does my roommate who thinks her meetings are more important so she has them on full blast constantly. This has saved my temper!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pnwrunner,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. I was really surprised on the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KescaladaB,
Thank you for your valuable feedback! It's nice to hear you are enjoying the superb sound quality and was impressed with the noise canceling features of your WH1000XM4 headphones. Your satisfaction means a lot to us. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Connects easily. No issues whatsoever
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndiB,
Nice! We are truly happy knowing that you are pleased with the audio quality of our XM4 and how easily to connect it to your device. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
A+++++ quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones ever.Better than Apple. Amazing gift for children
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irina, That's really cool! We're thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've purchased. It's good to know these headphones were a perfect gift for children and they are enjoying the top-notch sound quality and overall features of our WH-1000XM4. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
- Pros mentioned:Sound quality
top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly believe these are the best headphones you can get in this price range. I waited to see if they would get a sale price and grabbed it as soon as the priced drop for the holidays
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elite101,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
great noise cancelling for studying on campus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost essential when tou like to study on campus and block out people around you. The sound is incedible and good price on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stace, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! ~Earl
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent headphone, best noice cancellation and good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vicky, Thank you for sharing such an excellent shopping experience! We're glad that you're enjoying the excellent sound quality as well as superb noise cancellation and amazing features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony is still Boss
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Superior quality and performance. Sony is still worth the money and they just keep getting better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diva, Thank you for giving the WH-1000XM4 a perfect rating! Glad you love the amazing build quality and overall performance of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Perfect headph
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound quality. I love it! It helps me stay focus while doing homework.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulissaC, Thank you for the amazing review! We're very happy to hear you love the exceptional sound quality of your Sony WH1000XM4. And good to know that it helps you stay focus while doing your homework. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Excellent Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I previously had the Bose QC35 and Sony blows it out of the water in terms of noise cancellation and sound quality when listening to music. I highly recommend Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chokoloko,
You made the right choice with these Sony Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Performing....as advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still maintaining Sony's high standards. Only upgraded from the XM-3's due to their tweaking the of quieting down even more of background noise during calls and the added feature dual connection at once on two devices like the QC 35 II. Only wish they were water resistant like the Jabra 85t's. Hence 4 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buzz, we're glad that you continue to choose Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the water resistance feature is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Solitude!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing noise canceling headphones. Far exceeded my expectations as to there effectiveness. If you are looking for a way to escape the noise of life these are for you!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
You made the right choice with the Sony WH1000XM4 Noise Canceling Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Would recommend bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drgs,
We are pleased to learn that your Sony WH-1000XM4 headphones are working well for you!
The WH-1000XM4 model is celebrated for its exceptional noise-cancellation and high-resolution audio quality, and we're glad these features are meeting your needs. We designed them to offer both superior sound and all-day comfort, which makes them perfect for daily commutes, travel, or focused work.
We really appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Nice headphones for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Also have Bose Quiet comfort 35. Sound quality is great, and the features with the hand motion are great. Very happy with the purchase for the work environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dj9000,
Thank you for the 5-star rating! We are glad you like the sound quality and hand motion function of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sweet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! I have the previous model and these are just a great step up! Definitely love the pause when taking off and how it'll pause when being vocal rather than holding onto the right side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spencer, We're glad that you're enjoying the amazing feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
There is a defect the warranty will not cover
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Loved these. But it has been under a year, and they have broken due to a defect in the right swivel piece. I was literally putting them on my head like I always do, and the right swivel cracked. When I went to Sony for the 1-year warranty, they said they wouldn't cover physical damage even though this is a defect common in this specific kind of Sony headphone. They then wanted me to pay $90 only for labor to get them fixed. This $90 did not include the other cost that would be required. I would also have to pay for shipping both ways, which was $20 each. So if you don't mind them breaking in under a year and paying such a large price, then get them. The headphones have good sound quality but take a long time to connect to devices and can sometimes randomly disconnect. The sound quality is phenomenal, though, so there's that. But all in all, I feel like I've been robbed and wasted my money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Catherine, thanks for choosing and purchasing our product. We're glad you love the sound quality of the WH1000XM4. We're sorry to hear that you have an issue with your Sony unit. This is not the experience we want your to have. We'd like to review your file to better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:
~Earl
- Pros mentioned:Battery life
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the headphones as a Christmas present for my daughter. She loves them. They last about 30 hours between change.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDLC,
You made the right choice! We're glad that your daughter is enjoying the battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph