Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Still relevant and sounds vey good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarM, We are glad that you like the sound quality of your new Sony wireless headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Best in class
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this a lot. Use them for wireless listening and wired gaming. They block out a lot of outside noise and I can watch tv late night without waking any one up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonebone, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
Reasonable Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the amount of price for this product this is the best headset you can get
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DatH!
We are thrilled to hear that you feel the WH-1000XM4 headphones are the best you can get for the price. It's fantastic to know that they're providing such a great value for you.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones for the gym & school
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance & sound on these headphones are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bobby,
Nice! That's awesome to hear that you are satisfied with the performance and audio quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Madevthe right choice. Sony was the better product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeA, great! We're glad you like your purchase! Enjoy your new headphones! ~Earl
- Pros mentioned:Sound quality
Sound is incredible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancelling. I compared it with the lower priced Sony headphones, and the difference is huge. Of course they are $100 more than the lower one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elsereturn,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Perfect for Students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great I have been able to study a lot easier and focus better because of these headphones if you are a student you should get these they are perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SarahV,
Thank you for sharing your positive experience with the WH1000XM4 headphones! We're thrilled to hear that they have helped you study easier and focus better. These headphones offer superior sound quality and noise-cancellation, perfect for students needing focus. With adaptive sound control, touch sensor controls, and 30 hours of battery life, the WH1000XM4 headphones are ideal for any busy schedule. We appreciate your recommendation and are glad to know that they have been a perfect fit for your needs. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
REVIEW
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing quality. Loud background noise and they easily eliminated all of it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelenaS, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Best on the market at the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Been in the market for over a year to buy ANC headphones and so happy with this purchase. Battery life is great and ANC is excellent. Would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
8.5/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones the sound is really good and the bass control is pretty nice. Noise cancellation is really good compared to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelito,
Awesome! We're glad you like the sound quality, bass, and noise canceling features of your Sony headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've owned. Much better than Beats by Dre, and that says a lot because I've owned 5 different pair of Beats. Never going back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CNIMKIT, Glad to hear that you are happy with the overall performance of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are exceeding my expectations. I love the feel while wearing them and the noise cancellation really works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi punisher,
Amazing! We're glad that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complains here.... excellent product... I am able to use it at the gym, airplane or in the train.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Place,
Amazing! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best noise cancelling headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As everyone is saying these are the best. With the app customization it let's you fine tune the eq to match your taste. No ghosting over Bluetooth which is a major plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Wow! We're happy to hear that you found the perfect headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Peace, Finally
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, I no longer have to listen to the teenager hip hop junk my kid is playing and I can relax to great music. The noise cancelling on these is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harley,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones...reduces noise...excellent sound...awesome purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaC, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality head phones, definitely better than other brands at the same price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
Thank you for your fantastic review! We are so glad to hear that you find the WH-1000XM4 headphones to be of such high quality and a better value than other brands.
The HD Noise Cancelling Processor QN1 is the heart of the exceptional noise-cancelling performance you're experiencing. This processor, along with Dual Noise Sensor technology, works to capture and process ambient sound in real time, giving you an unmatched quiet listening environment that lets you fully appreciate your music.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
- Pros mentioned:Battery life
Works decent for what it is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is great with a phone. However it doesnt perform as one would want with a PC. This is really good for plane rides and the battery life is really freaking awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dillon, we're glad you like our product. We understand your feedback regarding using the unit with a pc. Please follow this link when connecting the unit to a pc:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752736.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent atrue game changer the sound quality is unbelievable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jc77ink,
Thanks for this awesome feedback for the 5-star rating! We are delighted to hear that you are satisfied with the sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Nice headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for someone as a gift, they love it and it's great that it has active noise cancelation that works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steven,
Thank you for choosing Sony!
It brings us great satisfaction to hear that the WH-1000XM4 headphones were a hit as a gift! We're delighted that the recipient loves them and finds the active noise cancellation to work very well. Thanks for sharing this wonderful feedback!
Best regards,
-Fred