Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound and feel. Only drawback compared to Bose 700 (for my use) is the overall build quality. That’s not to say the XM4 is built poorly. The material feel doesn’t fit the price, but is still reliable and put together well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trenton,
We're glad that you like the sound quality and comfort of the headphones. We do appreciate your opinion about its design. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Solid Headphones With NC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid HeadPhone with NC got it on sale it is normally for 350 but got it for 300 on sale worth the price good sound and does a good job blocking outside noise
I would recommend this to a friend - Pros mentioned:Sound quality
Sony is the best!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head phones period! Purchased xm 2, xm4 and xm5 love each one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck,
That's fantastic! We are very happy to know that you love the amazing performance of your WH-1000XM2, WH-1000XM4, and WH-1000XM5.
For the WH-1000XM4, intelligent and intuitive, these headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for trusting Sony!
- Romeo
- Pros mentioned:Battery life
Sony WH1000-XM4 wireless headphones are awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony xm4 headphones are awesome. Great sound stage. Easy to use and connect. Great battery life. Price drop made this a tremendous value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoseSmartSoundbar300,
Awesome! We're glad that you like the sound quality, battery life, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Anc top tier
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Anc second to none. Essentially a minor upgrade to the 1000mx3 or is it's xm3 Sony and their lol names but still def worth the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stuffandthings,
We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
One of the best wireless headphones used.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best wireless headphones used. They provide a good level of noise-cancellation, making them a great choice for commuting and studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, That's great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great sound and noice cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancelling abilities are great! It was a gift for my husband and he loves them. Super happy with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Egonz, We're glad that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review! Jay
- Pros mentioned:Sound quality
Fantastic
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best headphones i ever bought. Ill never go back to earbuds again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColinB, Amazing! We're very happy to hear this feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're good, got them as an upgrade to my old XM2 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bender,
Moving from the WH-1000XM2 to the WH-1000XM4 is a great upgrade! You'll enjoy major improvements in Active Noise Canceling, the addition of Bluetooth Multipoint for connecting to two devices at once, and smart features like Speak-to-Chat and auto-pause, plus the convenience of USB-C charging.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Best purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are underrated in the quality of the headphones and in the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahR, Thank you for your review! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best I have ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product!! Great look and even better sound quality! Noise cancellation is truly amazing! Highly recommended!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome GEE328! We're glad you're enjoying the noise cancellation feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Audi phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great yeah aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikolyn,
It is truly wonderful to know that you are enjoying your WH-1000XM4 headphones! We appreciate the great feedback and are proud that these headphones deliver on their promise of a premium audio experience. The WH-1000XM4 is designed to create a personalized listening environment, driven by industry-leading Noise Cancellation to block out distractions, combined with exceptional sound quality that is restored by DSEE Extreme technology.
Enjoy every moment of your new audio experience and thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Amazing quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great! They block out the noise perfectly. Not even my step dad who refuses to get hearing aids and watches his tv at max volume gets through them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jnagle,
We're glad that you're having a great time using the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great sound quality, great at blocking noise!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect gift for my husband while working from home, he uses them to tune me out while I’m on calls and the kids while they chat online. Better than Bose!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LettyM,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the sound and quality. These are far better than the Bang & Olufsens I was considering or the Bose, especially when paired with an IPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MNDE,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Teenager loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a teenager and they love it! Definitely would recommend this to anyone looking for headphones like this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyPar3nt, Amazing! We're glad that they love our newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for use at home, on a plane, in a crowd.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, Awesome! We're glad to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort
Buy these!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A purchase you won’t regret! So many amazing features and the comfort is awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashleeeee, We are happy that you like the features of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
My time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can hear my mom ;) great sound blocking. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cariduro,
Nice! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality
real quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best audio device i own. i use them every day and rarely charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxwell, we're glad you like the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl