Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. No doubt one of the best. Will recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorC, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Dope product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling sound it provided when I wear it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJohnson, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sony 1000 x4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver Good sound Great noise canceling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoga,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Perfect Execution
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Amazing sound. Excellent sound quality. Great call clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachBryan,
We appreciate your review of the headphones. We're glad that you are enjoying them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best Every Day Headphones for 2020
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I’ve ever used. If you researched this product and want it. Get it! Best class anc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyisdangerous,
Awesome! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Work great, connect to both tv and phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I need to read the technicals to understand touch functions. Connected seamlessly to the television. Allows connection to two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FLPeach, You definitely made the right choice with these headphones. We're so delighted to hear that you like the outstanding sound quality, Multipoint feature, and overall performance of the Headphones. We have valuable information and instructional videos available to help you navigate the Touch Sensor Control Panel on the WH-1000XM4 headphones. You can find everything you need by following this link: https://www.sony.com/electronics/support/articles/00204192. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
All purpose in my opinion.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever owned. They aound amazing Ns work amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tohsanka, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
High Price High Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones you can get, which is good cause they cost a ton
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadOf2! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and user friendly controls. I would recommend to anyone looking for great noise canceling and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyReview,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Good for sitting and listening. If you bend over it may fall of your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WendyK,
Thank you for your feedback and for purchasing our WH1000XM4. We're glad that you like the audio quality of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look nice, packaged well and sound excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jared, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Amazeballs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are correct these things sound fantastic & the noise canceling is top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuckyd, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Top of the line.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound . Fantastic headphones really are wonderful sounding headphones at a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Palsmith09, Excellent! Good to know you're enjoying the great sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Quality = Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality for the price. Easy to connect, noise canceling top of the line!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puterdoctor, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, the best headset i owned. Sound quality is just amazing and sound cancellation is just tooo good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aziz, We're glad that you like the sound quality and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Amazing Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been wanting to get these headphones for some time now. The noise cancellation is spot on! The bass is perfectly balanced. Your ears do get a little warm after wearing them for some time tho. But overall the best headphones i own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshP, Thank you for purchasing the Sony WH-1000XM4! We're glad you like the excellent noise cancellation, well balanced bass response, and overall performance of these headphones. We also appreciate your feedback about the unit getting a little warm after using it for a while. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This headset has a lightweight design, super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mostly for noise cancelling. Have not used for audio yet. Very quiet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjjjj, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Excellent sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really good. However, I had numerous issues pairing these headphones. They would either not pair or would suddenly unpair. I had to return them and replace them...may have been a defective unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, we're glad that you like the sound quality of the headphones. We regret to hear that the unit was returned due to connectivity issues. Updating the software, resetting, and initializing the headset might have resolved the issue and changed your experience. Thanks for your review and we hope you consider Sony in your future purchase. ~Ralph
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son tells me the sound quality is great with these headphones and the price was excellent for the build quality
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked them and had good noise cancellation. Very clean sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi echlisa! Thank you for the 5-star rating! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl