Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best headphones I've had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones are a masterpiece of audio technology. They deliver exceptional noise-canceling, outstanding sound quality, and unbeatable comfort. With a long battery life, intuitive controls, and the added convenience of the Headphones Connect app, these headphones are a true game-changer. I highly recommend them to anyone looking for a premium listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorM,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality, battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Comfortably wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love these headphones. This was our second pair. The sound is crisp and these are super comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, ChelseaS!
We are delighted to hear that you love these headphones and that this is your second pair of the WH-1000XM4! It's great to know that you find the sound is crisp and that they are super comfy for long listening sessions.
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team
The great things may be a bad thing,let me explain
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. Although, the bass could be a little better, it still delivers surprisingly well. I’m coming for beats studio and this is just way better in every aspect. It’s probably more than what you need it for. Me personally, I wanted to synced to two device. That there was the selling point for me. The billion other things it does is just icing on the cake. Not all is good. Some of the things it’s does well can get annoying. So you’ll have to turn off some features. The swipe to turn up/down the volume and change songs works maybe 60% of the time and it takes some getting use to to swipe the exact location for the function. The feature where you start to talk to listen and have a conversation with someone else is a little too sensitive. Don’t even both using this feature if you’re working out. Banging of the weights would activate it instantly and all the time. So spend some time on the app. You won’t regret it. Now the all time best feature is the lightness. It’s literal like nothing is on your head. If this thing didn’t cuff your ears and play music, you’d never know you’re wearing it. A little exaggerated but you get the picture. That feature is also a down fall. Don’t drop the thing from a decent distance. The swivel is easy to break. I broke mine that way and you have to come out of pocket to get it fixed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheHarshConsumer01,
We appreciate your feedback with the WH1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones. We value your feedback on the features and function of the headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
fantastic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with i am not a fan of over the ear headphones. I bought these for my son and subsequently borrowed them for business trips that required flights. they are simply fantastic. very comfortable, amazing sound and the ANC is just the best. Luckily my son convinced my wife to buy me a pair since he was tired of lending his to me. the battery life is crazy on these things. 10 out of 10 could not recommend more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, You've made an excellent choice! Thank you for purchasing the Sony WH-1000XM4! We're glad you like the comfortable fit, long-lasting battery, and amazing sound quality and noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Magic for your ears
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set of Sony headphones is quite possibly my favorite set of wireless (and noise cancelling) headphones up to date. Music through these comes through beautifully and (depending on the format) you'll even catch the tiniest of details. The noise cancelling works pretty good too, works best with things like blocking out the sounds when you're flying on plane but still works nicely overall. The battery life is great, lasts me several days with noise canceling on, and best of all, they fit my rather large head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maple! Great choice! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Excellent incremental upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a excellent incremental upgrade from the previous XM3. The sound quality seems to be more balanced this time around and not as bass heavy has the XM3, but it's still not a flat sound like some reference headphones. The touch controls are better, but still iffy. Comfort wise, these feel the same as the XM3. I really like the build quality even though it's mostly textured plastic, but that makes them lightweight and the clamp force is perfect. The only downside to this entire line of sony headphones is that the depth of the earcups need to be increased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indian94,
We're glad that upgrading to the WH1000XM4 headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the earcup size is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Worth the hype!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short time I've owned these headphones, they've been incredible in both sound and battery life. Music is crystal clear and the EQ is top notch. I can also wear them comfortably for hours on end (as I do while working) while never needing to recharge them for a solid two days. If I had any complaints, it's the weird touch-based controls on the side of the ear cups that don't quite make logical sense when resting your hand against your head. It works, but I feel it's a little too sensitive if your fingers brush the ears. Nevertheless, it's absolutely worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Venjix,
Good to know that you like the comfort, battery life, and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the touch sensor is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Sony is back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and noise canceling rocks. Battery Life was superb on long flight. Bass and treble are very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmeBest, Thank you for the purchase. We're glad you like the bass and treble of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, -Craig
Treat Yo Self
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are truly worth the cost. I was very hesitant them because they are so expensive but after having them for about a month I have no regrets. Their is a weight room next door to my office that is in heavy use for the last hour of my day and these cancel out all the racket coming in and let me keep my focus. They are very comfortable and have a great depth of sound. They are easy to set up and integrate well with your notifications. The battery lasts a long time too. If you are on the fence about these I hope this gives you the push to get them. You wont regret it
I would recommend this to a friendGood Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but sound quality is not as good as Bose Quiet Comfort. I had to return the Bose due to compatibility issues with Android phones. Noise canceling is solid and they are comfortable. Battery life seems really good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigL, Thank you for your feedback on the WH1000XM4. We're glad to hear that you found the noise canceling, comfort, and battery life to be solid. Regarding the sound quality comparison with the Bose Quiet Comfort, we understand that audio preferences can be subjective and vary from person to person. The WH1000XM4 are designed to offer a high-quality audio experience with customizable sound settings through the Sony Headphones Connect app. This allows users to adjust the sound profile to better suit their preferences. Thanks for choosing Sony! -Sam
Fantastic Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect. Battery life lasts a few days. Excellent at blocking outside noise. Lightweight - feels like I don't even have them on. Ordering and shipping was a breeze. They were actually delivered 2 days early!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulieSeriously, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality audio and great battery. The noise cancellation and transparency mode work really well. Great pair of headphones to carry on an airplane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi notAI,
It is great to hear that your WH-1000XM4 headphones are proving to be such a great travel companion! We are glad that the combination of high-quality audio, long battery life, and effective noise cancellation is making your flights more enjoyable.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Great headphones. Outstanding value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Crisp and clear. Super comfortable. Nice and study. Touch controls are very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
That is wonderful feedback! We are thrilled that you are enjoying the crisp, clear great sound, the super comfortable design, and the convenience of the touch controls on your Midnight Blue WH-1000XM4 headphones.
Thanks for choosing Sony.
Best regards, Eliab
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
Best noise cancellation and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is incredible. Superior to any earbud style headphones with noise canceling, including my AirPod pros which I was using previously. The battery lasts all day which is important to me since I use them for pc gaming and watching videos for long periods. They are very comfortable and surprisingly light on your head. Yes, they are pricey, and I was hesitant to buy until I saw they were on sale. But now that I’ve been using them regularly I can be confident in purchasing future models at full price if need be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rrmm, Great! We're pleased to hear that you like the noise canceling feature, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for the gym. These are very comfortable to wear for long periods of time. I was worried they would get ruined by the sweat but I make sure to dry them after every workout and I added a couple of silica bags to keep them dry after each use. They have a great sound and excellent sound quality. The battery last for a very very long time as well. Ever since I bought them back in February of 2022 I’ve only charge them 3 times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Thank you for the awesome review! We're glad you like the comfortable fit, excellent sound quality, and long battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Vary good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a vary good par of headsets and are vary comfortable to wear for a long period of time. The build quality is great and the touch input works well. I would recommend getting these if they fit your budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua123, that's great! We are glad that you like the comfort, build quality, and touch controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony WH-1000XM4 is a top choice!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WH-1000XM4 Wireless Noise-Cancelling Headphones are phenomenal! They are every bit as good as headphones twice their price and more!! Pick them up at Best Buy on sale and you have a real sweet price on a great product. My last 4 Headphones has been Sony! Paired against "Beats" Headphones The Sony WH-1000M4 produce "True" sound! Outstanding battery life! I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryL,
We are thrilled that you’re enjoying the phenomenal sound and outstanding battery life of your fourth pair of Sony headphones! It’s great to hear that you found a "sweet deal" at Best Buy and that the WH-1000XM4 is delivering the "True" sound and top-tier noise cancellation you were looking for. With up to 30 hours of battery life and our DSEE Extreme technology upscaling your music in real-time, we're glad they are exceeding your expectations. Thanks for being a loyal Sony fan and for the high recommendation.
Best regards, Eliab
Solid headphones. A definite buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They have pretty solid connectivity and the sound is phenomenal. Coming from AirPod pros, I don’t think it was a huge jump but still nice. They are comfortable but I’ve found wearing them for more than a few hours can make my head hurt eventually. I loved these so much I bought a pair for my sister as well. Bonus that these go on sale pretty often and are totally worth the money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SamB,
We are elated to hear that you think the Sony WH-1000XM4 headphones are great and that you loved them so much you bought a pair for your sister!
We are thrilled that you find the sound phenomenal and the connectivity pretty solid. We appreciate you mentioning the excellent value of the headphones. We constantly strive for optimal design balance between sound isolation and comfort, and we're glad they are comfortable for long listening sessions.
Thank you for trusting Sony!
Regards,
Dominick
Very good ANC headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about spending a lot on a pair of headphones, but I have to say I continue to be more and more impressed by these headphones. The noise cancelling is outstanding, they are very comfortable, and the sound great. I really like the bass response. It’s strong without being muddy or overwhelming the rest of the music. It’s also great that they have several eq modes to help find a sound that suits you. Finally, the ability to connect to two Bluetooth devices is very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, You've made an excellent choice! We're glad you like the excellent noise canceling feature, comfortable fit, great sound quality, bass response, multiple sound mode options, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam