Customer Ratings & Reviews

I recently bought a new one for my boyfriend and it is amazing. I’ve had one for myself for over 3 years and it still works amazing. The quality of the audio and the battery life is beyond enough. I recommend this for students and for those who go to the gym to feel like they are in their own world.

My Bose quite-comforts died out on me. I took advantage of the recent sale for these and loves them. The noise cancelling feature is top notch and fits perfectly with no movement during squats and bench presses at the gym. Overall love them

these were great headphones nice sound felt comfortable the bass was good the noise cancelling was great all good to go and the price great as well . unfortunetly mine fell apart and i didnt have a way to replace them so i had to trash them . but if i find another sale for them i may order another pair.

Incredible sound. Very incredible comfort. And best of all, their battery life is crazy. I use them work Tidal Master sound quality and it’s like I’m there with the artists sometimes. I wish the interface on the app were better, and that I could change the voice of the menu when using them, but whatever. You won’t regret the purchase. And best part is, I can connect them (with a 3.5” Jack) to my vinyl record player (I use an Audiotechnica player) and the sound is exactly what I was looking for.

Very easy to connect. Battery life lasts a few days. Excellent at blocking outside noise. Lightweight - feels like I don't even have them on. Ordering and shipping was a breeze. They were actually delivered 2 days early!!

Great headphones that provide all day comfort. Noise cancelling was weird to get used to at first, but now I quite enjoy it. Sound quality is great for the price point. These do last my whole 8-10 hr work day building race engines with charging boosts during my breaks and lunch time. Finish on the plastics do not like solvents like brake cleaner or acetone.

These are expensive but well worth it. The sound quality is amazing. It's got some bass but not too much. Unlike other high end headphone (coughbeatscough), there's some actual high end to this, so sound like symbols aren't lost. The active noise cancelation works a treat too, blocking out most things. It's not complete because there isn't a seal around the ears, but that plus the light weight, makes these things really comfy to wear.

I have 2 other pair of headphones, the boss quiet comfort and bowers and Wilkins px9. I found that the these are a middle happy ground. Comfortably is better than the px9 (but still not better than the bose) but better more punchy sound compared to the Bose (px9 are more clear and neutral). All this wrapped in a slick black design. Definitely in the top tier among witless noise cancelling headphones.

I really love these headphones. The setup was quick and easy and the app offers some great features to enhance the listening experience. The noise cancelling is fantastic and the headphones fit very comfortably. The best part is the sound quality, crisp highs, deep bass and low end, and the midrange is clean and not overpowering. I have been listening for hours on my first charge, and the app shows I still have many more hours left. Great purchase!

[Employee of bestbuy] Good headphones overall. Sound quality was good. I wish they got a little louder. Very comfortable and compact.

I got the Sony WH-1000XM4 on sale and couldn’t be happier! The noise-cancelling technology is impressive, the sound quality is excellent, and the comfort is top-notch. Definitely one of the best deals out there — amazing value for the price!

I've been a hardcore Sony MDR fan for years (many studio models over the past decade and a half or two), and found myself on an emergency run to Best Buy after a new kitten in my house decided to gnaw through my line. I got the BB, and they had some of these on display... I'd never used noice cancelling before, so I put 'em on my head and turned them on. Whoa. I almost felt like they were sucking onto my head (they weren't, but noise cancelling isn't the same as noise reduction... it's a head trip). They sound as good as any MDRs I've owned, if not better. No lag when dealing with audio/video production or meetings, they last all day and night, and they charge super quickly. There are two types of interface on the phones themselves... two physical buttons as well as a touch-enabled area. I can see the value of the features of the touch sensitive tools, but if you're an old studio bay head like me, you'll appreciate that there's a free Sony app that you can use to turn off all that stuff. One thing to keep in mind... if you wear phones every day for hours a day, you might want to consider getting a darker color. The elements of time tend to show up with a bit of unwanted contrast on these lighter colored phones. Lastly, these things do come with a pretty long cable, so if you ever need to wire up you can do that. Via the app I mentioned, you can connect these to two different devices at once.

These headphones do a great job of cancelling ambient noise. They are also comfortable to wear all day and I like the fact that I can set them up to either pause when removing them, or powering off. They sound really good for music and Podcasts.

I read a lot about the various wireless headphone options and decided these would work well for me. I have not been disappointed. The case is nice. Has a quality look and provides a good level of protection. The headphones look and feel high quality. Not at all blingy, more understated. The headband and ear pads are well padded and comfortable for extended listening sessions. Pairing is extremely easy. The phone app is well integrated and easy to use. The included quick start information is probably enough for most folks, but Sony has some great video's and more detailed instructions available online. There are only two physical buttons, and they feel positive and work well. The touch control using the right earpad is simple, and works well. The proximity sensor in the left ear cup pauses what you are listening to if you lift the left ear cup or take off the headphones. Holding your hand over the right ear cup mutes the level down so you can hear ambient sounds better, or have a conversation. The chat to pause feature works well, and can be turned off. If you start talking it pauses what you are listening to. The adjustment level for ambient noise works well and provides some graphic's that provide some guidance for various environments. A quick press of the power button brings a voice that tells you the battery charge status. The sound is impressive. Very impressive. I listen to a lot of high res music, I primarily use the LDAC codec and have been extremely impressed by the audio quality. Listening to high quality FLAC files you will hear nuances of the music you probably haven't heard before. LDAC really blurs the line between wired and wireless. I would recommend these to anyone that values quality audio and effective noise cancelling. Even without the superb noise cancelling these would be worthwhile for the audio performance alone. Sony got everything about these right, including the app.

Love these so much! > $250 or less is PERFECT deal. I like these more than the XH-1000XM5 because these for easier storage in backpacks. Let me say 2 things, these are NOT GYM FRIENDLY. I do see people wearing these at the gym but the leather does not feel like it is meant for sweat or being wet for extended periods of time. I am biased because personally I prefer how wireless earbuds feel but defintely feel more like the type of headphones you would wear at an office, library, bus, or even home if you have loud roommates/neighbors. noise canceling is phenomenal! I love wearing these when I vacuum because if i turn the music loud enough, i can barely hear the vacuum! Touch controls: I gotta say that I am not a fan of touch controls, i would prefer physical buttons like the Bose QC45 Why i prefer these over the Bose QC45: Placing your hands over the right ear-cup temporarily activates and boosts the microphones and lowers your music/audio that allows you to hear your outside environment. Theoretically you can just jam out to music but if someone starts talking to you, this feature is the best! My only pain with these headphones is that they are heavy and get SUPER HOT after an hour or two. I find that after extended periods of time with the noise canceling mode on, my ears start to turn red and sweat. I hate this alot but it seems to be my personal experience with ALL noise cancelling headphones i have tried. The QC 45s are easier to wear for extended periods of time if that is more important to you but there is always going to be something that can be improved upon in every product so pick your poison QC45: Extended comfort + Physical buttons vs XM4s: Ambient Sound pass through + superior features

I switched to these from your standard none-noise cancelling headphones and I must say the jump has been otherworldly. Noise cancelling works just like the words imply. You can always calibrate it with a push of a button if you find it lacking noise cancellation. Comfort is perfect. I usually wear these when taking a 20 minute nap listening to white noise. I sleep like a baby. Battery life has been phenomenal. App works great. Touch sensors work great.

Great fit, very comfortable. Lightweight and very well made. Sound quality is excellent. Bass is well balanced.

WH-1000XM4 is an incredible wireless headphone. i love the noise canceling purchased for long flights but have been using it more at the office and at home as well. very comfortable to use for hours at a time.

Very good sound quality, comfortable and good battery life.

I love these headphones. I bought these in 2023 and they're still going strong. Fantastic noise canceling, great sound and the battery lasts a while on these, so no complaints here.