Customer Ratings & Reviews

[Employee of bestbuy] Sound Quality is amazing. Feels comfortable. Way better bang for your back than most competitors at this price range. Batter life lasts all day. Noise cancellation is surreal. 10/10 Recommend

This is the best headphone I have ever tried on. I had used Bose, Studio Headset, and many more, but this one is super comfortable, has best noise cancelling feature, best sound quality. Likewise, you can connect to two devices (what more do you want :)). And of course, it has the long lasting battery. . So, this headphone truly deserves 5 star !!! If you have enough budget, go for it.

The Good: I bought the Sony XM4 headphones as an upgrade to replace my Skullcandy Crusher Wireless headphones. The Crushers are solid, long battery life, and sound really nice, but in terms of audio quality, there is a noticeable improvement in these Sony headphones. The clarity of individual notes or beats (I've noticed drum beats/cymbals and electric bass guitars in particular) is excellent in the XM4. If you like metal or orchestral music in particular, these are great for helping you hear all of the instruments and their effects. Where the XM4's are really impressive, and are marketed as such, is the noise cancellation. When using the active noise cancellation (ANC), all I hear is what's playing in the speakers, a person two feet from me speaking right to me is inaudible; it's great for really focusing on what you want to hear. Also, the impact on battery usage is not bad at all (you really do get about 30 hours per charge with ANC on, the Crushers got 40 hours per charge but have no ANC). Something new to me with the XM4 is the ability to connect to 2 devices at once with Bluetooth, so they connect to my phone and my computer and are smart enough to know which one should be the priority at any given time. This is pretty handy since you really cannot hear anything else nearby with the ANC on. The Bad: Now if they're as great as I've said above (and they are), why 4 stars instead of 5? Well, the XM4 in my hands seems to have issues with skipping when connected only to my computer if I am playing streaming audio rather than something off the hard drive. Yes, I have switched the priority to 'stable connection' and that doesn't do it. The XM4 only really works as intended (for me at least) when I put the Sony app on the phone and have the phone on and within range of the XM4 even if the only audio I'm using is on the computer (and the app cannot be installed on a computer). At that point, there are no skips and everything is beautiful. I don't think you should have to be stuck with the phone as an intermediary; the headphones should perform properly without the app and with only the computer, but maybe it's just me. My Crushers have never had that kind of problem, I don't feel that the XM4's should either. The Bottomline: All things said, the XM4's are excellent headphones that once you have them set up you will probably be very happy with them, especially if you are upgrading over your current headphones.

I have been a sennheiser fan for a very long time and have owned each momentum model (wired and wireless) and have tried many other brands of wireless and found few that match sennheiser. This review is about Sony, so I decided to try something different and ordered the XM4. They are great noise cancelling headphones, great features, very comfy and nice looking. I fired them up and was surprised at the lack of clarity, crispness and sound stage. I tried to eq them and they sounded a little better. So they impress me as great noise cancelling headphones that can sound OK and have solid build and great features. There are a safe bet if you fly a lot and need maximum ANC, but the Bose 700 offer equal ANC and sound much cleaner with nice bass. There is something magical about the sennheiser sound that makes you want to listen to music when you should be doing something else or asleep. I am an old guy but like good rap and the bass on the m3 is perfect, rock the same, the richness of the sound and the majestic sound stage are just a cut above any other ANC headphone I've listened too and I've tried them all. The Sony m4 is a excellent noise cancelling headphone with great features and comfortable fit for a fair price, but if you really like music, give the momentum 3 a spin, you won't be sorry because they will take you a happy place that will make you a more content person, I promise.

I’ve been using these for a couple months, I switched from AirPods to these so that I could go to the gym and not have my headphone fall out. I unfortunately haven’t gone to the gym yet to try them out but I can say these are a bit more technical than I thought. Maybe it’s just me, but the app is weird and I don’t think the sound quality is as good, bass is great and to be able to change the sound quality to what your listening too is cool. They are quaint and cute! I would recommend them, sony has been around for a long time and they make quality products. I recommend these. Battery life is out of this world, I use them off and on for a week each day and everytime I come back it has battery and the Bluetooth is okay, it won’t connect right away which I dislike anddd I can’t use Siri

These have been my primary headphones for almost a year now. Battery life, noise cancellation, and sound quality are all great, and they are extremely comfortable. I wear them while I am working often and they only start to bother my ears after wearing them for about 6 hours. I bought them on sale but I wouldn't be upset if I had paid full price.

I went back and forth numerous times when I was deciding to buy these or not. $350 for headphones is a lot for me, I'm a budget kind of guy (some would call me cheap). I do love music and my wife was encouraging me to splurge on myself, so I kept coming back. Then I couldn't decide between these, the Bose Quiet Comfort 35s the Bose 700s and the Microsoft Surface Headphones. After reading a ton of reviews it came down to the newest Microsoft Surface Headphones and these. I chose these because the build quality seemed higher and there were significant complaints about the band breaking on the Microsoft set. After having these for a couple of weeks, I am extremely happy with my choice. They are by far the best sounding headphones I have ever heard. They are also very comfortable on my head and they stay comfortable for hours. The active noise canceling works very well and the "touch the right ear with your hand" feature to hear ambient sound is awesome. I have enjoyed many genres of music with these and found they replicate the music very well all ranges sound awesome. Even though I was leery to spend $350 on 'phones. After having done so I would do it again without hesitation. These things rock!

Great noise canceling. Able to connect to multiple devices at the same time. Great sound. Comfortable to where for extended hrs. Long battery life. Able to be used wired or over Bluetooth. Only notable complaint is it feeling a little more like its made out of plastic, giving a cheaper feel when compared to previous models as they are very lightweight. They have been well worth it so far

Really terrific, the noise cancelation is wonderful! Sound reproduction is very good and it fits my oversized head. Gonna get another set for work.

Literally changed my life forever. It’s so comfortable and it’s so easy to throw on. It has a very clean look and it sound really good. It doesn’t feel like a weight on your head, it feels really light. It’s so amazing.

Great sound quality, excellent noise cancellation, comfortable fit. And once you learn how to use the app to change settings for things like touch control, it's nice to have the flexibility to control those options. Wish the headband was made of stronger material to withstand pressure from, say, wearing the headphones in bed while sleeping on your side every night. Over time this will break the headband, as I've discovered. Still, that's probably an unusual use case so I won't ding the rating for that. Definitely recommended, especially as a lower-cost alternative to the more recent WH1000XM5.

Amazing product! Use them everyday, genuinely block out all noise even in large crowds. The base is amazing. Lots of ways to customize the sound just the way you like it. Also very comfortable! Overall 10/10

headphones are light and I can wear anywhere. The noise cancelling options are cool. the padding is durable and not irritating like some other headphones can be. Great price for product.

Great set of headphones. It's everything I've ever wanted but couldn't talk myself into getting. I finally decided to splurge on myself and boy am I glad I did. Noise canceling, comfort, and sound are all fantastic, while the battery is spectacular. I was iffy on the touch controls but they are super easy, work exceptionally well, and are are simple to use. Absolutely love them.

Seriously, way better than expected. I trialed the AirPods Pro, returned them after a long flight, and the XM5, also returned them. The xm4s are the whole package. -Great compact, semi hard, case because the headphones fold. -Excellent Bluetooth connectivity in my experience (iPhone/Mac) user. -Excellent sound that is tunable through the app. (Missing on apple) -light weight. -noise pass through is the one minor thing that almost as good as apple. I don’t use it much, so I don’t care. The noise cancellation is just as good, if not better than the AirPods Max and xm5s. The xm5s can be buggy in my experience. From a pros/cons side of things the XM4, beat the xm5s, Bose, and AirPod max’s by a lot. Even if they were all priced the same, I’d still chose the xm4 it’s a bonus that you can find them cheaper than their rivals. Way to go Sony! Don’t get rid of this model.

These have been in use for the past several months and I love mine. True audiophiles might pickup issues in the sound profile, but you aren't really getting anything better than these at this price point. Very comfortable overall and have been using it on long haul flights too. The noise cancellation is pretty decent too.

Loving the sound of these! The fit is super comfortable, and don’t make my ears sweat like some other over the hear headphones. The touch and voice-activated operations seem a bit overly sensitive, but I just turned them off through the app until I can figure them out. And love that they came with a great case for travel and protection. Really enjoying them so far!

Noise Cancellation on these are crazy and the charge it really lasts a long time and charge fast

To set context, these are my first pair of Over the Ear headphones. Normally I use in ear for working out and moving around. I bought these on a whim at a great price and I don't even begin to second guess the cost. I'm not an audiophile, for me these headphones are crisp and clear, the bass is solid and I haven't been able to compare the noise cancellation. My favorite feature is being able to connect to two devices, being home and being able to put these on and still get messages from my phone or doorbell is awesome! I have received good feedback from people who I talk to on the phone - a huge plus!! For someone who likes music, and can wear these (comfortably) for hours at a time - one of the best purchases for 2020. I'm still using the in-ear for workouts, but these for everything else. Buy them on sale and don't spend the money for anything more expensive - just pick a color. I bought silver thinking it is different, and since they are on my head I don't care - but when I look at them on the stand - I wished I would have picked the dark blue. These are everything positive that other reviewers have mentioned. Other items such as quality are on point and no issues, I haven't had a chance to run out the battery - but appreciate they are USB-C, so I can use the same charger as my other equipment. Buy them!

Very good, it has good sound and the battery is durable.