Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Well performing product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works very well! Very comfortable, sounds great and blocks out surroundings sounds very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DENICEH,
We're delighted to hear that your Sony headphones are delivering such a wonderful experience—comfort, outstanding sound, and impressive noise blocking all in one. Thank you for the stellar 5-star rating! The advanced noise cancellation and ergonomic design of your Sony headphones are truly crafted for enjoying music in comfort while keeping distractions at bay.
Thank you for choosing Sony—wishing you a joyful day!
DiegoV.
Best purchase this year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife owns the XM3000's so I had been wanting a pair of my own for some time. Those were already great, but one of my pet peeves was that I always had to carry an extra USB-B cable. I have an Android phone so having everything charge with a USB-C is much easier to deal with. The headphones themselves sound great and having them on with nose cancelling seems like you're in a completely different place. I wear them at the gym and you can't hear any of the clanking at all while using them. These headphones can get loud, if you want them to, and I usually have them at around 60-70% volume. Gestures: They work well once you get used to it, but with anything touch based, it can and does get better over time with software updates. Battery life: It's advertised as 30 hours so shouldn't have any issues with 2 weeks of use. Due to USB C, charging is really fast and you can get 2 hours of use with just a quick 10 min. charge. So if you have a car charger and your headphones are dead on the way to the gym, you can charge them enough for a full session.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco, we appreciate your detailed review of our product. We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Must try! Youn will be very happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and comfort. Highly recommend. Battery life far exceeded expectations. I would purchase them again! I had been loyal to Bose, no longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, trobertson! We're glad you are enjoying them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Awesome headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats the sound quality!! Great fit, very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nexus, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great buy, great fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy, such great sound. I love how easy they were to pair and use immediately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherP,
We are thrilled to hear how much you are enjoying the comfort, sound quality, and seamless usability of your WH-1000XM4 headphones! We specifically engineered the earcups for all-day wear and designed the quick pairing feature to get you immersed in your music immediately.
Thanks for choosing Sony.
Best regards,
Eliab
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable. They are great at noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCDC,
We are thrilled to hear that you are enjoying the WH-1000XM4 headphones! It is also great to know you find them very comfortable for extended listening sessions, and we're especially pleased that you think the noise cancelling performance is fantastic.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
Best headphones I ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are kinda insane. The noise canceling is so amazing you can’t hear a single thing once you have them on. They’re comfortable and light weight. Plus the battery last a very long time. I definitely would give this a 5/5 score.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaS, Thank you for the great review! We're glad you like amazing noise cancelling feature, comfortable fit, lightweight design, and excellent battery life of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sound Quality!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound for the price! I contemplated getting the AirPods Max but this has just as good sound if not better, good battery life, and much lighter while wearing. Only thing I wish it had was easier connection and device switching that you get with Apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nolan, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
My favorite current headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out a bunch of reviews comparing Xm4 and the studio pro before purchasing and I feel like I mad the best choice getting the xm4s noise canceling is fantastic and sound quality is good. The only con for me is that I wouldn’t use them in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechFan,
It is great to hear that you feel you made the best choice and that you find the noise canceling to be fantastic with good sound quality. We designed the WH-1000XM4 to be a premium travel and everyday companion, and we are delighted its performance exceeds expectations.
Thank you for choosing Sony!
Regards,
Dominick
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for travel and workout and they feel amazing and sound amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello maddicon,
Thank you for choosing Sony!
We're elated to hear that the WH1000XM4 headphones have enhanced both your travel and workout experiences. It’s wonderful to know that they provide you with comfort and exceptional sound quality during your activities. Your positive feedback motivates us to continue delivering products that support your lifestyle seamlessly. Thank you for sharing your experience!
Best regards,
-Fred
Great sound quality, sometimes laggy though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality on these are great, and so is the battey life. Only issue I have is that with short form content sometimes audio lags behind when videos start, after a couple of seconds it catches up though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradenE,
We're pleased to learn that your Sony headphones have impressed you with their great sound quality and long battery life—thank you for your 4-star rating! The WH1000XM4’s combination of high-fidelity audio and all-day power is certainly a standout. Sorry for any inconvenience with the brief audio lag when watching short form videos—this can sometimes be related to device connectivity or Bluetooth codec settings. If possible, try updating your headphone firmware and reconnecting them to your device, you can check the information and instructions in the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002929020.html?search=software.
Thank you for choosing Sony—hope you have a fantastic day!
DiegoV.
Very good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound so good and are very comfortable. Light and portable but this also makes them feel a little fragile sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusM!
We are really happy to hear how much you're enjoying your WH-1000XM4 headphones! We appreciate you sharing your thoughts. It's great to know that you're so pleased with the sound and comfort.
We worked hard on making them lightweight and comfortable for all-day use, with great sound and industry-leading noise cancellation, so it's awesome to know that's making a difference for you. We'll definitely take your feedback about them feeling a little fragile into consideration.
Thank you for choosing Sony!
Best regards,
Estefany
GREAT noise cancellation in loud environments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are worth it! I started off with the regular AirPods, then got the AirPods Pro. The AirPods Pro have a good noise cancelling for everyday use but these Sony’s are impressive! The noise cancellation is the best I have ever used. I have an auto detailing business and always use them when I am working. They do a really good job at noise cancellation, my gas pressure washer, vacuum etc are very loud. These headphones do wonders when it comes canceling all that noise. If these can handle my loud working environment I’m sure it they can handle whatever type of environment you are in. I have seen the decibels get up to 100 according to my Apple Watch and these headphones make the noise very tolerable. I can still hear my machines working but at maybe 20% of the actual noise they make. The battery life is great! I got these on sale for 279. I have seen that sale happen often. They are worth the price! The Sony app is also easy to use and you can have these headphones paired with 2 devices. The controls on the side of headphones are easy to use and took me a bit to get used to since its a swipe motion instead of a clicks (airpods).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan, Awesome! Thank you for upgrading to your new Sony headphones. We're glad to hear you feel that the WH1000XM4 is worth its price and good to know you're enjoying the industry-leading noise canceling feature, long-lasting battery life, intuitive app, user-friendly side controls, and the multipoint connection feature of the unit.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Absolutely Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have had to date! Would recommend. They come with a case and have excellent battery life. You can connect 2 devices to them simultaneously. Very light weight and comfortable to wear for extended periods of time. Noise cancelling is some of the best and the app offers tons of customization options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan, Good to know that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay
If only it could cancel airplane engine noise!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay here is the real deal. It's an excellent set for around the house, making phone calls it's comfortable as can be but when it's tested against the Bose 700 on a real airplane it's not the device you're going to want for air travel! But I actually prefer it around the house because it's so darn comfortable! I walked into return it but I realized I really like it for home phone calls and just walking around the house using it with the phone, tv, computer. Sound quality is excellent I can see why there's so much hype about it. Noise cancellation for walk around the block and to function around the house is perfect! And it's actually really great in traffic. Where it's not great is on an airplane. That's it I'm going to give it five stars with the caveat that noise cancellation on an airplane could be much much better! It's actually superb for phone conversations picks up right away and everyone says it's super clear and the reception is super clear. So, yes, five stars because if you're not flying it's definitely five stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TakeACall, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
xm4>airpod
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oh how i love these piece’s of machinery they’re great on the ears and sound wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyriderlol,
We absolutely love hearing this! It's fantastic to know you enjoy the Sony WH-1000XM4 so much. We design them not just for wonderful sound but also to be great on the ears for long listening sessions. Thank you for the 5 stars and for choosing Sony!
Best regards,
Dominick
Sony best in audio engineering
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best in audio engineering. Pros: *Active Noise cancelation is excellent. *Headphone is not heavy. *Battery life is great. Cons: *App can be made better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anchan, we're glad you like the noise canceling feature and battery of our product. We appreciate your feedback regarding the Headphone Connect app of your Sony unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Sony-WH1000XM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time when I purchased these I was beginning to get tired of earbuds and wanted to try something different. When I bought these it was like a whole new world of music was unearthed to me. Definitely a worthy purchase as it completely changes the way music sounds. The audio quality and noise suppression plus the comfortable fit makes these a top choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise cancelling feature works well, the battery life is good on them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, IsaacB!
We are so pleased to hear that you are enjoying your WH-1000XM4 headphones!
It's fantastic to know that the industry-leading Noise Cancelling feature is working well for you, providing the quiet space you need. We're also glad the good battery life is keeping your music going!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
40mm drivers still here, unlike on the XM5s (30mm)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll keep this simple. Sony shrunk the drivers on the new XM5s to 30mm. These XM4s are 40mm and if you prefer punchier and fuller bass I'd stick to the XM4s. Battery life, comfort and sound are amazing here. I don't see much reason to "upgrade" to the new XM5s? ANC performance is stellar. You can find third party ear cups too. That's a major contributing factor for me when buying premium headphones. If I can easily replace the ear cups. XM5s are not worth the upgrade. These XM4s are still an amazing value, especially when they go on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi roadie, Thank you for the excellent review! We're glad you like punchy and fuller bass, long-lasting battery life, comfortable fit, amazing sound quality, and industry-leading noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam