Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Top of the line with Excellent Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose user for years because of their excellent noise cancelling but decided to try something else, and I'm so glad that I did. As far as I'm concerned, the Sony WH-1000XM4 headphones are the best noise cancelling headphones that I've owned. The case is small and the headphones fit nicely. The case has a nice spot for the USB cable and the odd airplane adapter. The ease of Bluetooth connecting to both my iPhone and HP Windows 10 laptop was without issues and the automatic switching between the two devices is flawless. Adaptive Sound Control monitors your physical location and changes as you move to different areas. I could go on and on but because of the many options in the app, I'm still learning what these headphones can do. All I can say is that if you tried the latest headphone from Bose, you will not be disappointed with the Sony's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you so much for the 5 Star rating and feedback! We are extremely pleased to hear you are happy and satisfied with the superb quality, industry-leading noise canceling function, features- especially the adaptive sound control, easy pairing function as well as the multipoint connection function, bundled carrying case, and overall performance of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
No complaints here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I can't think of a negative thing to write about them. Sound quality is great. Comfort level is great. Battery use is great. I especially like the option that a 3.5mm audio cord can be used with this, not making it exclusively wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomahtashi,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing— it helps me lock in when working out or studying and I love how portable it is as well! My fav thing is that it’s batter life lasts so long I don’t have to charge it all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnieL,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 has made such a positive difference for you! Knowing that the sound quality helps you lock in during workouts or study sessions means a lot to us, as we're always striving to enhance those moments of focus and enjoyment. We're also delighted that you're enjoying the portable and convenient design of our headphones! It's great to hear that the long battery life is providing you with more freedom.
Best regards,
-Fred
Great Noise Canceling and Sound Quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice build quality and sound for the price. Comfortable for all-day wear and the battery is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iloveramen, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the XM4 was a bit expensive, but wanted the best when it came to noise canceling headphones. I watched a lot of video reviews before finally making the purchase and yeah they were all correct with their high praise of the XM4. The headphones come in 3 colors. I bought the black model. The headphone is light in weight and fits comfortably on my head and ears. The noise canceling works great. This should help with reducing the engine noise during airplane flights. There are a lot of cool tech packed into this headphone. Being able to connect to 2 bluetooth devices at the same time and the amazing 360-reality sound are just a couple. If you are not in a hurry, I would wait until the headphones go on sale to buy the XM4 which from what I have read occurs frequently. The XM4 is simply the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kratos321, thank you for sharing your feedback. We're glad that you like the noise canceling feature, lightweight, comfort, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great for long flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and I was able to use them for 22 total hours of travel! Sound and noise canceling quality are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LanceW,
That's awesome! We're very happy that you are pleased with the noise canceling capability, sound quality, comfortability and battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best I've ever owned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the absolute best set of headphones I have ever owned. Comfortable for long wear, great sound, battery life is amazing. Every thing you would ever need. ANC is great, and touch controls took no time at all to learn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fritoboat, You've made an excellent choice! Good to know you appreciate the comfortable fit, great sound quality, long-lasting battery life, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphone for teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love the head phone. It's comfortable and really great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SangL,
Thank you very much for sharing your comments about the WH-1000XM4 headphones.
We are immensely pleased to hear that your kids are finding them comfortable and that the noise cancelling is really great for them!
We're glad you chose Sony!
Best regards,
Estefany
Excellent, brand-name headphones at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife and she absolutely loves them. These headphones are incredibly lightweight and comfortable, with excellent sound quality and very good with outside noise cancellation. Also an excellent value for the price. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Sonys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really confortable and great sound that plays out these bad boy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthur,
We are pleased to hear that you are finding the WH-1000XM4 headphones so comfortable! It is great to know that you’re enjoying the "bad boy" sound quality and that they’re living up to their reputation for great performance. Thanks for choosing Sony.
Best regards, Eliab
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable for long periods of time, great battery life, and amazing noise canceling. It’s thre perfect travelling headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LavyaS,
Perfect! We're delighted to hear that you are now enjoying your long travels, thanks to the comfortable design, awesome noise canceling capability and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over the ear Sony headphones are exceptional. Everything about them is perfect. Fit, sound, battery life, etc... The best over the ear headphones I have owned since my AKG K240's from back in the 70's. Very impressive and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JROhio,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones! Well worth the money. They sound great and are very comfortable. I have had them nearly a month and they are still at 80% battery. I wear them to the gym and working around the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Balrog, we're glad you like the sound quality and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones! Thank you for choosing SONY. ~Earl
Love These Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really been enjoying these headphones. The sound cancelling works wonders and the sound quality is amazing. The touch feature to control audio and playback works well. One thing I really liked was when taking off the headphones it would automatically pause your music and restart once you have them back on your head. Ive spent hours listening to my favorite songs and revisiting them again in a better sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndresA,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH1000XM4 headphones and the impressive sound-canceling and audio quality they provide. The thoughtful touch controls and automatic pause feature truly enhance your listening experience, making it easy to immerse yourself in your favorite music. Thank you for sharing how these headphones have elevated your music time—it means a lot to us!
Best regards,
-Fred
Definitely would recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and they are super comfortable. The touch on the side of the headphones takes some getting use to but once you get the hang of it, it fine!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatalieS,
Thank you so much for the five-star review! We're honored to hear you're loving the amazing sound quality and comfort of your Sony WH-1000XM4 headphones.
We also appreciate your feedback on the touch controls. It's true that the touch panel takes a little practice, but as you've found, it becomes second nature once you get the hang of it. It's great to hear you're now navigating your music with ease. We truly value your recommendation and hope you continue to enjoy your listening experience!
Thank you for choosing Sony!
Regards,
Dominick
Sony mx4s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sounds really good, look the color options wich was the blue one really nice and its pretty comfortable i love the design as well and love the price the most awesome deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Autobots, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose and Beats headphones, these are by far my favorite. These are the most comfortable and best sounding headphones I have tried. The touch controls are really interesting, the only major complaint is that some features can be counterintuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abravo, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Excellent earphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was always the Bose guy but my son wanted these for Xmas and when I tested them I bought two more for me and my wife. Excellent sound and noise cancelation, unbelievable battery life. The fit is also great. You can’t go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silversurfer,
Wow! Thank you so much for sharing your great experience with our XM4 headphones. We truly appreciate that you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Great headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves this headset. It has of a superior sound quality and very well designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amemyself,
Thank you for choosing Sony!
We couldn't be happier to hear that your kid loves the WH-1000XM4 headphones! Knowing that the sound quality and design have made a positive impact truly means a lot to us. Thank you for sharing your experience—it's wonderful to be part of your family's listening journey.
Best regards,
-Fred
Sony MX4 Headset Review: Immersive Sound Experienc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony MX4 headset delivers exceptional sound quality with deep bass and clear highs. Its noise-canceling feature ensures an immersive listening experience, while the comfortable design makes it perfect for long sessions. With long battery life and intuitive controls, it's a top choice for audio enthusiasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingd, we appreciate your awesome review. We hope you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl