Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones I've ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely excellent pair of headphones. Fantastic noise canceling. Comfortable enough to wear for an 8-hour shift. More than 30 hours of battery life. Easy to use phone app. Convenient on-ear touch controls. Even a nice case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ameriporean, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My favorite current headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out a bunch of reviews comparing Xm4 and the studio pro before purchasing and I feel like I mad the best choice getting the xm4s noise canceling is fantastic and sound quality is good. The only con for me is that I wouldn’t use them in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechFan,
It is great to hear that you feel you made the best choice and that you find the noise canceling to be fantastic with good sound quality. We designed the WH-1000XM4 to be a premium travel and everyday companion, and we are delighted its performance exceeds expectations.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Fabulous Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d assumed noise cancelling headphones were a mythic unicorn, but if unicorns exist, these headphones are it. A lifesaver. Great battery life and comfortable to wear for great duration.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilenceIsBliss,
Amazing! We're glad that you are enjoying the noise canceling function, battery life, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Works Surprisingly Well within Apple’s echo system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this and Apple’s AirPods Max but ultimately went with Sony because it’s cheaper. My main concern was how well it would work with Apple (volume control, Siri, switching devices, etc.). Given that Apple’s headsets use a special chip that allows for seamless switching, I thought it would be a mission just to get Sony to switch from my iPad to my iPhone. I was wrong. Sony has an app that you should install. This app allows you to pair 2 devices to the headphones, allowing for fast switching between the two. Noice cancelling is pretty good and the sound is way better than my Beats and AirPods Pro. One thing I don’t like is the touch controls. I had. To turn the feature off because I would accidentally activate Siri.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Battery life, Sound quality
WH-1000XM4 Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound quality (9/10), build quality (9.5/10), long battery life (consistent ~30 hours on full charge), quick charging, being able to connect to 2 devices at once (so underrated if you use your phone and laptop back to back for the same tasks). Cons: The app has been buggy on and off for me (sometimes reactivated speak-to-chat in the settings after an update). The charger cable could've been longer. Sometimes, the touch interface mistook my tapping (pausing/resuming) as swiping (previous/next). Extra notes: At some point they were beeping for no reason, so I had to factory reset the headphones a few times (which did fix the issue). Do not use these for picking up phone calls or for voice chat! Summary: Very good headphones for students if you're only focused on the noise-canceling, audio quality, and build quality. However, the software is a bit buggy, so I would recommend trying them out when they're on sale and taking advantage of the return window if you're on the fence about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, Thank you for your honest review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
THE BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, comfy fit, and top-tier noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeviM,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying the excellent sound quality, comfortable fit, and advanced noise canceling of the WH1000XM4. Your appreciation means a lot to us, and we're grateful to be part of your listening experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Worthy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked out pretty well the function of some of the multiple point pairing is sometimes a bit sluggish while using screen readers as I am but the overall experience is not terrible at all they offer a decent way of changing the EQ which helps make music filled more rich I have been confused between these and the momentum 3 as before they came out the momentum threes had a good value proposition as you could use USB c and the only downfall for the momentum free was that it only offer 17 hours whereas the XM for offers anywhere from 20 to 30 hours give or take I do think that sometimes they slide off my ears a little too easily but well see how it turns after some adjustments as it might be the way it lays on my head another thing is that song called quality is not extremely the best but does sound pretty clear where people could understand what you are saying maybe some updates will tweak to make that better but the main thing is it is a good overall worthy opponent in the headphones arena and I would say between this and the momentum three those two seem to be really good headphones the only thing that the nc700 have to offer is better audio quality because it has more Mike's but the sun profile for the x and 4 is pretty good for listening to music and having clarity in using screen readers either on a laptop or a phone and still will have some experience learning more about it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TLHershi, you definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback about its name. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent sound and top-notch noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and top-notch noise canceling Slightly more comfortable Improved voice calling Pairs with two devices at the same time New Speak-to-Chat mode Upgraded Bluetooth system-on-chip Good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg,
Great! We're thrilled to hear your 5-star review of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality, Weight
The best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headphones I've ever owned in my entire life. Its light weight and durable for long wear and the sound quality is next level tech . Truly essential for any creative .especially if you have piercing its so comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scarlet,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are an excellent choice. Really nice sound, very good at noise cancelling and are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KNiel, thank you for your wonderful review! We're excited to hear that you're enjoying your Sony WH-1000XM4 headphones. We put a lot of effort into ensuring they deliver a premium experience with exceptional sound quality, industry-leading noise cancellation, and a comfortable fit, and we're thrilled that you feel they are an excellent choice. Your feedback means a lot to us! Thank you for choosing Sony. Best regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Great over ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, great noise cancelling and sounds. Battery lasts forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaT,
Thank you for choosing Sony!
It brings us great joy to hear that you love your WH1000XM4 headphones. We're glad the noise cancelling, sound quality, and battery life are all exceeding your needs. Thank you for your feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, really love it.The Sony M4 headset delivers impressive sound quality with rich bass and clear highs, enhancing your music listening experience. Its comfortable design allows for long listening sessions without discomfort, and the built-in microphone ensures clear voice calls. While it may not have all the bells and whistles of higher-end models, it offers great value for its price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VikramS, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Small But NecessaryUpgrades from the Xm3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is my favorite. It provides the best noise cancelling in the market, has superb comfort, and an app that doesn't drink. It is definitely a bass heavy sound signature to start but the app allows for in depth eq adjustments. Included, you can now use the eq with ldac so that's a huge bonus. The touch controls work great, the headphones now pause when you take them off and auto start when you put them on. The call quality is far superior to the 3s. Overall, these headphones are well worth their price. I use them 5 to 6 hours a day at the office and am more than happy. Also I wear glasses and have big ears if you're worried about that. No comfort problems at all.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Definitely buy these!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love them!! Listening to Pink Floyd with these headphones is literally heaven's gate. Best purchase ever! Battery life is amazing as well, noise cancellation is insane. I could have these on while chaos happens around me and i wouldnt even know/hear it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyG, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Wireless for audiophiles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. So comfortable. I don't need to charge them for days at a time. Good eq, not overwhelmed by bass like beats. Highly recommended for audiophiles wanting to go wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gregphomet, That's awesome! We are glad you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality, Weight
Best of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones with ANC. Period. Comes with a case and usb type c cord. (Could be longer). Light weight and comfortable on the ears. You have download the app on the phone to fully utilise all the settings. At 279 it is really excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyro,
We're glad to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the supplied cable is greatly appreciated. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones do not disappoint. They have excellent, rich sound with plenty of bass to make songs thump. They connect seamlessly through Bluetooth and offer extended control through the phone app. For the most part, the headphones are comfortable for wearing and have nice padding. But after a couple hours of wear the pinch force begins to hurt. Overall they are great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brucey, Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying the exceptional sound quality, seamless connectivity, and app control features of your Sony XM4 headphones. However, we regret to learn that you’re experiencing discomfort during extended use. We recommend adjusting the headband to alleviate pressure or taking short breaks to ease the strain on your ears. For further assistance, please visit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the WH1000XM4/L. Thank you for choosing Sony, and we hope you continue to enjoy your headphones! Sincerely, Maria
- Pros mentioned:Battery life, Comfort, Sound quality
Well rounded premium headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are phenomenal. They are surprisingly comfortable for extended use, included case and accessories are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Perfect! We're thrilled that you are enjoying the sound quality, battery life, comfort, and supplied accessories of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
The goat of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair I’ve gotten, black color is definitely superior to blue. Love everything you can imagine about these headphones. Fantastic base, noise canceling and I love the app and settings you get with it
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is beautiful, sound quality is superior, and fits comfortably on my head. What’s there not to like. Sony lives up to its esteemed reputation once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GH98335, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl