Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and solid ANC, a good budget option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, DavidO! We are so happy to hear that you are enjoying the excellent sound quality and solid ANC of your WH-1000XM4 headphones. We developed these headphones to provide a premium listening experience with industry-leading noise cancellation, all while being a great value for our customers. We're delighted to know you're happy with your purchase. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.
This is better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After starting small I bought a pair of Sony 900’s. After realizing how good a pair of solid headphones were I decided to try for the next level. Enter the 1000XM4. The clarity and bass in these really let’s that low guitar grumble and the app with the equalizer is a must have. I was shocked to find out most $300+ headphones don’t have an app that includes an equalizer. If you want great sound, awesome bass, & the ability to customize the eq to fit your type of music I highly recommend these. They really are next level. My only gripe is the sensor that is supposed to stop your music when they are removed isn’t working. I believe it’s a software issue that will be fixed in a future update. If not I’ll just exchange them for new ones because of Best Buy’s excellent exchange policy.
I would recommend this to a friendAmazing Headphones! LOVE THESE!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! These headphones are INCREDIBLE! Noise Cancelling is amazing. The battery last forever!! They are extremely comfortable. By far my favorite purchase ever!! They are a little expensive but Sooo worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fulchdog,
Glad to hear that you are happy with the comfort, battery life and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Recommend to everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my girlfriend and she absolutely loves it. She's been raving about the noise cancelling, especially when I'm playing games with my friends because I'm quite literally screaming. She uses it to dance and workout too and they fit perfectly and don't fall out even when she's moving around a lot. Looked up reviews comparing this model to the XM5 and didn't see much of a difference. She just liked the design of the XM4 more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipT,
Amazing! We're glad that your girlfriend is enjoying the noise canceling function, fit, and design of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Recommend for hyperacusis
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to help with hyperacusis and auditory processing issues and I recommend them. The active noise cancelling is great and surprisingly adjustable through the app (which you need to download to use them). I wear these every day and they especially help in places that are loud or have a lot of background noise. They are comfortable and the battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AveryD,
Thank you for your recommendation and we are delighted to hear that the noise canceling feature of our WH1000XM4 was able to help you deal with hyperacusis. Also, having a long battery life and comfortable design, listening to music is enjoyable. We will do our best to create more products like this that can help and entertain our valued customers. Thank you for choosing Sony! - Marco
Sony-Wireless noise-cancelling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good, noise cancelling is supper! Battery life is amazing and it charges very fast. I will and have recommended this to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review of the Sony WH-1000XM4 headphones, KyleM!
We're thrilled to hear that you are enjoying the superb noise-cancelling feature, impressive battery life, and fast charging capabilities. Your recommendation to family and friends means a lot to us. We appreciate your support and are delighted that our product has met your expectations.
Enjoy your listening experience, and thanks for choosing Sony!
Gus
Sound depends on what you are using
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first tried these wired to my pc, and was less than impressed. I wanted these to use with my boom mic in wired mode for voice calls, but still need to experiment I guess. I then tried connectimg to my galaxy s8, both wired and Bluetooth and found the sound to be OK, still using my s8 for work and music. I then paired to my s20 that I got about 2 weeks ago, and was blown away how much better it sounded than my old phone and wired to my pc. I guess it needs the advance Bluetooth codecs to really shine. They are super comfortable to wear and do an amazing job blocking noise. It is erie how much noise there is around you that you don't even notice until you put these on and take them off! I have a pair of philips fidelio l2 semi open backs that I got for $85 that sound as good, if not better. So if sound quality is your only reason for getting these, look elsewhere you can do better for cheaper. If you want good sound and features, based on pro reviews these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coffeelover, we appreciate your 4-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Budget Friendly Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent purchase for late 2025. There are newer models, but the XM4 is a solid choice if you want a budget-friendly headphone with premium-quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarR,
Thank you for choosing Sony!
We're honored to hear that you view the WH1000XM4 as an excellent purchase with premium-quality sound at a budget-friendly price. Your recognition of its lasting value, even with newer models available, truly highlights the quality we aim to deliver. Thank you for sharing your thoughtful review!
Best regards,
-Fred
Great headphones, worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Light weight. I use them for watching TV on my Google TV and they work and sound great. Excellent dynamics and fantastic battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kimh, That's awesome! We are glad that you are having a great time using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Present for teenage son - loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for our teenage son and he loves them even more than he thought he would. Great features and good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AZACE!
We are so happy to hear that your son is loving his new WH-1000XM4 headphones even more than expected! It sounds like they were the perfect gift. We hope he continues to enjoy those great features and the amazing sound quality for a long time to come.
Thank you for choosing Sony for such a special present!
Best regards, Gus, Sony Social Media Team
Smooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesone head phones comfortable really nice base is perfect and quality is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerryB,
Perfect! We are truly happy that you are satisfied with the audio quality and comfortable design of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Good one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality of speaker. Mic bit disappointing for voice calls sometimes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VijaykumarK,
We’re glad to hear you’re enjoying the excellent sound quality of your WH-1000XM4 headphones! Regarding the microphone, we recommend ensuring your firmware is up to date via the Sony Headphones Connect app, as updates often include optimizations for voice clarity and pickup.
Thanks for choosing Sony.
Best regards,
Eliab
Get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean sound quality, biege was the only color left but besides the color by far the best headphones i have had, with a ton of fancy tricks
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, TomA!
We are thrilled to hear that these are by far the best headphones you’ve ever had! It’s great that the "fancy tricks" and clean sound quality of the wh1000xm4 won you over, even if beige wasn't your first choice—it’s definitely a classic look that stands the test of time.
We hope you continue to discover even more features that make your listening experience great. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
The features are actually good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between this and a set of Bose headphones, and for the price these were at during purchase, the amount of features were hard to say no to. In store, Bose seemed more comfortable, but I adapted to these very quickly and love them. I can wear them for hours on end and not hear my husband be loud when he games :).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flan, You made the right choice. Enjoy and thanks for choosing Sony! -Craig
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift for myself and find the quality of this headphone set very good. Comfortable on ears and clarity of music is very good! Perfect to listen to my own music without disturbing others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenBee, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Sony > Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomboomroom,
You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latishaw24,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great over the ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Don’t xm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great and are really good for me in the gym since they don’t fall off of my head while working out. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle!
Thanks so much for the recommendation and for sharing your experience.
We are excited to hear that your WH-1000XM4 stay secure and comfortable while you're at the gym! It is great to know they are keeping up with your workouts so well.
We appreciate you choosing Sony!
Best regards,
Estefany
Best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten these because my beat studio pros had broken and was worried due to the price but they haven not disappointed me at all they feel premium and the transparency and noise cancellation is amazing I appreciate the features such at the touch controls which make it soo much easier to do normal headphone stuff while being discrete
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IbrahimS,
Thank you for choosing Sony!
We're elated to hear that the WH-1000XM4 headphones have lived up to your expectations, especially after your previous experience. It’s wonderful to know that the premium feel, effective noise cancellation, transparency mode, and convenient touch controls have enhanced your daily use. Your appreciation encourages us to keep delivering products that blend quality and innovation seamlessly.
Best regards,
-Fred