Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, light and great sound. Noise canceling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello rick,
Nice! Thank you for giving our WH1000XM4 5-star rating for your sharing your feedback. We are pleased to hear that you are satisfied with the lightweight design, comfortability, awesome sound quality and nice noise canceling capbility of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great Option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. These over the ear headphones are very comfortable. It comes with a nice case and a few accessories to plug into a plane or into a headphone jack. It is easy to use and the noise cancelling feature works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sydney, Thank you for the positive review! We're thrilled to hear you like the great sound, comfortable fit, sturdy case, ease of use, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
The Last Headphones You'll Ever Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day. I sit, walk and workout while wearing them and can wear them up to 4-6 hours. They can get a little warm when doing cardio, but any over-ear headphones will have that result. I've even dropped them a few times and haven't had any issues. They're the highest quality headphones on the mass market and I'm more than likely going to purchase the earbud version of these. The app integration is seamless for controlling levels & details (both on apple and android.) You can plug them in the aux or bluetooth it up, either way the sound is clear no matter what. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aphillips2096,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Top tier by Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever had. The sound is amazing, the noise cancelling is amazing, and they are very comfy. The battery life is impressive and I am so happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sb1234,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Active Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have way better active noise cancelling than my prior pair of Soundcore Q45 ANC headphones as well as a longer battery life. That being said the sound quality is exactly the same, so if you're hesitant about spending this much on a pair of headphones they're an amazing alternative.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conley, Thank you for the awesome review! We're glad you like the exceptional noise cancellation and sound quality of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Best over ear headphones IMO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent, headphones are extremely comfortable and the battery life is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Publicschoolcarpenter, We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Momentum M2 before, was deciding between Bose 700 and this one, really like sound, decent call quality, light weight and comfortable, makes my ears sweaty though. However will see moving forward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGIL, you definitely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Best headphones owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, doesn’t hurt head/ears, sound quality is amazing, battery life amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality, comfortable design and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Comfy noise cancelling!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling feature! Clean design and super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradB,
Thank you for the purchase and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Dependable, comfortable, useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have started traveling for work more and needed a pair of noise-cancelling headphones. I'm incredibly please with this purchase! The headphones connect seamlessly with my devices, the noise cancelling is strong but not overpowering, and the battery life is really long. Plus they are stylish!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollinC, awesome! It is nice to know that you are enjoying our product! Thanks for choosing Sony! ~Earl
My Absolute Favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a Christmas gift and they were so perfect for me. I had a lot of compliments while wearing them. They are really comfortable to wear in any kind of weather, wouldn't recommend working out in these, they slip out of your head pretty easily, but overall these work amazingly well. The noise cancellation is really good. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Daisy! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound. Comparable to Bose. Comfortable. Long battery Life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Snypar,
Wow! Thanks for the wonderful review and we are very happy to hear that you are pleased with the audio quality, comfortability and battery life of our WH1000XM4. You can now listen to your favorite vibe without the hassle of the outside noise. Thanks for choosing Sony! - Marco
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.
WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
Sony ANC WX4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Super clean sound. Amazing ANC. Intuitive app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tdwag!
Thank you so much for your feedback! We are really happy to hear you’re enjoying the WH-1000XM4.
These headphones offer industry leading noise cancellation, long battery life and smart touch controls, plus an app that lets you personalize your listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
Loved it, i bought a second pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. I unfortunately lost my first pair but I bought them again Long lasting battery, easy to use, and comes with a case! Love the noise cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleC,
We’re so glad to hear you love your WH-1000XM4 headphones so much that you got a second pair! It's great to know you're enjoying the long battery life, ease of use, and top-tier noise cancellation.
Thanks for choosing Sony again—we appreciate your support! Enjoy! -Maria
Game changer for air travel!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! These headphones are a game changer on long, international flights! Blocks out almost all sounds. It really makes a flight less stressful without all the noises. I also like the feature to turn off noise cancelling (just touch the right earpiece) if you need to hear an announcement or talk with the flight attendant. Highly recommend for flights!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechReviewer1, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Your assessment is spot on! These headphones are are perfect for travel or the daily commute. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thanks for choosing Sony! -Jess
Comfortable and great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and sound quality is great! Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brendan,
Thank you for choosing Sony!
It’s fantastic to know that you're enjoying the WH1000XM4 headphones! We're delighted to hear that you find them comfortable and appreciate the sound quality. Thank you for recommending them!
Best regards,
-Fred
LOVE these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound quality. Completely cancel out the in-home office distractions (e.g. outside traffic, barking dog). LOVE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah22, Great! You definitely made the right choice. We're so happy to hear they provide such effective noise cancellation for your home office, making work much more pleasant by blocking out those common distractions. Thanks for sharing your love for these headphones and for choosing Sony! -Jess
Best purchase of 2020
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bommie,
Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph