Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best. Headphones. Ever.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE!!! It has been two years since I purchased these headphones and I still use them every single day. Ranging from noise canceling to battery life to sound quality to build quality. These headphones are at the top of the game!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoraD,
Thank you so much for your positive feedback! Your satisfaction with the superb sound quality, noise cancellation, features, and overall performance of your WH1000XM4 headphones are greatly appreciated. Thanks for choosing Sony! - Kris
Tune Out the World!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as I needed something for working at home during the COVID economy and they cancel out the noise from my kids and other distractions very well! They are comfortable enough that I can wear them all day and no issues with my head or ears. Some great features to where I can pause and play video by tapping the right earphone and allow me to hear my wife or kids speak if I leave my hand the right ear phone. The only thing I don't like is that it is somewhat a task to connect via bluetooth. I would think that it should be easier to connect and reconnect with different devices. All around are a great pair of NC headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smgarcia, we're glad that the headphones fit great for your lifestyle. For easier switching between devices, make sure to turn on the [Connect to 2 devices simultaneously] function on the Sony Headphones Connect app. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
Hope this helps,
~Ralph
Good level headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, comfortable and light. Connects very easy to my phone and devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MustafaM,
Thank you for the positive feedback and we're glad to hear that you like the sound quality, comfortable design and you were able to connect your devices with ease with the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sony noise canceling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise canceling headphones i have ever purchased. Comfortable and cancel out a lot of noises when im working out or on the plane. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimM, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelation is great. There are many small features that I like. Music sounds good and volume is varied. Battery life is great i use them many times in a day and only have to charge like once a week. One downside they do not connect with my Microsoft Go3 and you have to download an app to connect the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaV, Thank you for sharing your positive experience with your Sony WH1000XM4! We're very pleased to hear that you love the great noise cancellation, excellent sound quality, long battery life, and overall performance of your new Sony headphones. And we're sorry to hear that you're having an issue connecting to your Microsoft surface go 3. Please follow the troubleshooting steps on this link to resolve this issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752754.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and I enjoy the controls. The only downside is having to download a separate app in order to use the headphones. I also had problems with them disconnecting during phone calls. Overall, I enjoy these headphones and believe they are well worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trinity, Thank you for your awesome review! We are glad to hear that you are enjoying your new WH-1000XM4! Thank you for the 5-star rating! -Carl
Great Features Okay Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hearing all the hype about these headphones I decided to give them a try. There are many things that Sony does right with these. First of all, the active noise cancelling is phenomenal. Fans, vacuum cleaners, and dog barking are blocked by these. The features in the app are plentiful. Adaptive sound control, noise canceling optimizer, 360 reality setup, equalizer and much more. Sony truly allows its costumers to alter it to their liking. There are lots of other reasons these headphones are great but it does lack in sound quality. It's not that the quality is bad but the mids and highs aren't as crisp as I'm used to. I attribute that to the emphasis in bass. If Sony were to focus on a balanced sound it'd blow every competitor out of the water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudioEnthusiast,
We appreciate your in-depth review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. The app also features an equalizer function where you can tailor-fit the sound quality to your needs. You may refer to this link for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html
Hope this improves your experience. Thanks for sharing your review and for choosing Sony!
~Ralph
The best keep getting better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best ANC headphones you can get for your money. Best in class ANC Solid sound quality Solid features Solid improvements to comfort Y/Y Added dual BT connectivity
I would recommend this to a friendLove these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really great headphones. Super comfortable and the noise canceling is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyS, thanks for your positive feedback!
It is truly wonderful to know you’re enjoying your WH-1000XM4 headphones and finding them so comfortable with superb noise cancellation. That premium comfort and powerful noise blocking are features we’re especially proud to offer.
Thanks for choosing Sony and for sharing your positive experience with us!
Best regards,
Stephanie
Amazing bass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and bass! I use these when going to the gym. I also use these while watching movies. I definitely recommend, one thing I don’t like is my ears get hot while wearing but that’s a me issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroJr, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the long lasting charge, and the great sound quality. Also the different settings it has for all types of environments. Im using them all the time, while walking, doing homework and more. Only thing i wish is that theres one settung i cant figure out but when i talk whatever is playing stops for like 30sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Builder,
Thank you for purchasing the WH-1000XM4 Headphones. We're so delighted to hear you love the long-lasting battery life, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You do have the option to turn off the Speak-to Chat function to listen to your music without interruption. To disable Speak-to-Chat, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat deactivated”. For more information, please refer to this link.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
Thank you for offering a fantastic rating on the product!
-Jess
noise canseling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canseling i've ever tryed, also its very light weight and comfortable to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iago, We're happy to hear that you like your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Excellent Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There isn't much I can say that hasn't been already said. This is the mother of all headphones ... for the price, anyway. For a higher budget, you can perhaps find something slightly better but not for the "end of year" 2021 Christmas Season Price which knocked almost $100 off of the MSRP. Noise cancelling is great, comfort is 'all-day', and the sound clarity is pristine - clear highs, clean mids and deep lows - with the ability to customize/EQ the sound to suit your personal taste. Overall, a winner! I would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EsKayKC, Thank you for the awesome review! We're glad you like the industry-leading noise canceling feature, comfortable fit, amazing sound quality, and the ability to customize the sound using the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
I only use them indoors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is small and I prefer that. The design looks nice and it feels comfortable. The sound is amazing on it and the battery life is good. The mic doesn’t have the background noise canceling but the headphones itself does and it works great. The touch functions are nice and sits around my neck just fine no complaints. I use mine for indoors and I don’t usually not ever active when using them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrex,
We appreciate the positive feedback regarding the comfortable design, sound quality, and battery performance of the headphones. We're glad that you liked it! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sony-WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good isolation and sound quality, recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaS,
We’re thrilled to hear you're enjoying the industry-leading noise cancellation and sound quality of your WH-1000XM4 headphones! Thank you for the recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of Sony headphones. Very good to listen casually. I do workout in these from time to time and they are still holding up. Just gotta make sure to wipe it down since it can get very sweaty and wet. I guess if you want it to last longer then i recommend not working out in them. The cups themselves are very very soft and comfortable. I know that when getting helix piercings you shouldnt wear over-the-ears headphone, but i still wore these a week after I got my helix, I cant go without music in public and i hate playing music thru my phone speakers. It didnt irritate my piercings for at least 2-3 hours, which im surprised because my hyperx headphones hurts but these dont.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaiYee, Fantastic! We're thrilled to hear that you find these headphones comfortable and suitable for casual listening, even with helix piercings. Your advice on wiping them down after workouts to maintain their longevity is very practical. While these headphones are not specifically designed for intense physical activities, it's good to know they are holding up well for you. We appreciate your feedback and are glad you are enjoying your music experience. Thank you so much for sharing your detailed review of the WH-1000XM4 and for choosing Sony! - Romeo
Best headphones for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them when on sale for $100 off before christmas and they have been a dream both for music and gaming. I dont game online or use them for phone calls so i cant say anything about the microphone quality but they put out awesome sound and are comfortable to wear for hours on end. Even though they are wireless, a great feature to have with aux ports disappearing, i use them wired always and get a wider, fuller, louder sound. Just my personal preference though. Solid headphones and even at full price are well worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tspinktoes,
Very nice! We're glad you like the headphones for your music and gaming experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Great Headphones, best for price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third purchase of these headphones. Very reliable, good battery life, and great noise cancellation. Very great sound, and a lot of options. Connecting to two devices is especially useful when you are connected to your computer and phone. Compared to other options on the market, this is very well priced. Check for Labor Day and Black Friday deals on this pair for an even better deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi makhlouf,
Thank you so much for an amazing review! We're delighted to hear how much you like the incredible sound quality, long battery life, noise canceling functions, features and overall performance of the WH1000XM4! Your satisfaction means a lot to us. The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for the recommendation and for choosing Sony!
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, they close up nice to put away, Audio is amazing, don’t fall off my head while running. Highly recommendd
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
We're so glad to hear that you’re loving your WH-1000XM4 headphones! It's great to know they fit well and deliver amazing audio, even while running. Thanks for the recommendation!
Thank you for choosing Sony!
-Maria
Pretty good
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good has noticeable bass, good sound, and good comfort only thing is it seems to slide off relatively easier atleast with longer hair. The noise cancelation is pretty good as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whyy, Great! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin