Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 12015470
Customer reviews
Rating 4.7 out of 5 stars with 12581 reviews
(12,581 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sounds excellent and is durable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Daughter likes them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter. She has not taken them off. They are on her head or around her neck. I guess she like them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, DavidC!
We love hearing that the WH-1000XM4 has become a permanent accessory for your daughter! It’s the ultimate compliment when a gift is used that much.
Thank you for choosing Sony for her!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony headphones review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love these headphones. The better life is amazing, I only have to charge them once a week. The noise canceling is top notch you don’t even need the volume to be turned up that loud for it to kick in and I just love the design of them
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanaT, nice! We're glad you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! Comfortable, music sounds great, battery lasts long time, noise cancelling feature is good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mariana, Awesome! We're glad to hear that you're enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of Sony headphones. Very good to listen casually. I do workout in these from time to time and they are still holding up. Just gotta make sure to wipe it down since it can get very sweaty and wet. I guess if you want it to last longer then i recommend not working out in them. The cups themselves are very very soft and comfortable. I know that when getting helix piercings you shouldnt wear over-the-ears headphone, but i still wore these a week after I got my helix, I cant go without music in public and i hate playing music thru my phone speakers. It didnt irritate my piercings for at least 2-3 hours, which im surprised because my hyperx headphones hurts but these dont.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaiYee, Fantastic! We're thrilled to hear that you find these headphones comfortable and suitable for casual listening, even with helix piercings. Your advice on wiping them down after workouts to maintain their longevity is very practical. While these headphones are not specifically designed for intense physical activities, it's good to know they are holding up well for you. We appreciate your feedback and are glad you are enjoying your music experience. Thank you so much for sharing your detailed review of the WH-1000XM4 and for choosing Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best wireless noise canceling headphones out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless, noise cancelling headphones out there! I have the new Bose noise canceling headphones and the new AirPod Pros as well. I would rank these Sony headphones slightly above the Bose and the Apple AirPod Pros last. The Sony’s switch back and forth between your devices flawlessly and no other headset does that effectively. Sound wise, they’re just as good as the other 2 and have the best bass. You can’t go wrong with these!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KharyG, That's Great! You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We're looking forward to your next purchase! Thank you for choosing Sony! Jay
- Pros mentioned:Bass, Battery life
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and bass is as perfect as can get. Would recommend this headphones where it’s for personal uses or for travel. Great battery life and great app to adjust the equalizer and sound quality of the headphones to your likings.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, Thanks for the 5- star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Very good over all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re an audio file, you’re not going to be blown away by these wireless headphones. But for general listening they’re pretty good. I pair them with my TV for video games and I use them with my phone to play music. The audio quality is very good. My only complaint in that realm is that the volume doesn’t get quite loud enough for my taste. I had the old version and they got very hot. These have the same issue. If you’re going to wear them for video games after an hour or so they get pretty sweaty. There seriously lacking in the looks department but that’s not a dealbreaker
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, good to know that you're enjoying the sound quality of the headphones. Make sure to update the software version via the Sony Headphones Connect app for optimum performance. We appreciate your feedback about its comfort. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review. ~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. They connect super fast and sound great! We replaced some Bose headphones, but so far we like these better.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceA,
You made the right choice upgrading to the Sony WH1000XM4! We're glad that you like the connectivity and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best daily drivers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Headphones don’t disappoint thus far. I have never had more comfortable daily headphones. For those of us who aren’t audiophiles… well we won’t notice a difference between these the Bose, Beats, or even Skull Candy headphones. However, when you’re working remote and have these for over 8hrs a day these are the best for comfort and have good sound quality and noise cancelling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arkhamknighthell, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Love them, but they are too big for my head
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really really love the sound of these, the features, the noise cancelling, everything. The only issue is my head might be a little too small because the end up being held up by my ears and that grts uncomfy. Trying to see if I can make them work or if I need to take them back and try to find some that adjust a bit smaller to my head. Ive had to put a sock underneath the headband part so it doesnt hurt my ears, they are super comfortable when they sit right though!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BadDecisions,
Thank you for sharing your feedback and we are truly happy to hear that you are satisfied with the sound quality, noise canceling capability and other features of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great quality and features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality (once you customize in the app - Not great out of the box). Excellent Noise cancellation Nice range, nice battery life, great features, better than Bose 700 headphones. But, my requirement was to connect to three devices and two at the same time (ipad and iphone) and want to switch seamlessly when a call comes while watching movie in ipad. Sony WH-1000XM4 doesn't do that (Bose 700 does that well). So, I had to return it. I tried Bose Studio 3, which is not even comparable to this Sony in noise cancellation. I am sticking with my Bose
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dosai,
We're glad that you like the sound quality, battery life, and noise canceling function of the headphones. It's unfortunate that you had to return it because of the multipoint function. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Perfect for a college student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love these headphones they are perfect for me! I am a college student and I needed something for comfortable for long hour studying and using them in the library. They’re perfect for what I need their is not a lot of sound bleed, they sit comfortably, and the battery life is amazing!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daddydam, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top Notch Noise Cancelling, Excellent Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift and she absolutely loves them. Noise cancelling is top notch!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tbeana,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM4 headphones made such a wonderful gift and that the noise-canceling feature is impressing. It’s rewarding to know they are enhancing the listening experience and bringing enjoyment.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, battery life, and noise cancelling. This is my second pair.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Beyond Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started enjoying right out of the box. Have owned Bose noise cancelling, JLab in ear, Apple wired and in-ear wireless. When it comes to hearing all the nuances of just music, these are hands down my fave. So many options that it takes a little time to learn all it will do. Gotta tackle dealing with "Alexa" smart home devices next. My first time with a Sony product and looking forward to many more. Long life between charges - a huge plus. Don't buy anything until you try these. Highly recommend them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayster, Thank you for the 5-star rating! You've made an excellent choice. We're glad you like the newest features, incredible noise canceling, and long-battery life of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
The best choice for over-the-ear Noise-Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, the reason I went with this brand and model is a recommendation from my son, as he has a pair. He was not wrong, they are comfortable to wear, play sounds precisely, and the noise cancelling is absolutely perfect! When I use noise-cancelling its like I've been transported to a quiet zone made just for me.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi welldone,
You definitely made the right choice! We're thrilled to hear how much you love the amazing sound quality, comfortable fit, and noise canceling features of your new headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
These headphones rock!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time spending a moderate amount of money on some good audio quality headphones. The connectivity is great and easily interchangeable with all your devices witch was a huge plus for me to be able to switch between my PC and phone. It will automatically switch for you if hooked up properly. I was really curious about where noise cancelling headphone tech was and this was a great example. Almost all ambient noise is blocked out from these especially if the ambient noise is from a distance. The closer it is the more easily it will still be picked up which is great if someone is trying to talk near you, you will still hear them unless the volume is completely blasted. Having kids these help out great for when they are watching tv or playing and having fun and instead of being frustrated i can still enjoy my content. I do not have a lot of other headphones to compare these to but the sound quality far exceeds any headphones I had prior even earbuds. They have extremely punchy and strong sound. You can get them to your desired genre preference using the app it comes with, Amazing high quality headphones at a reasonable price.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebS,
Awesome! We're glad to hear that you like the noise canceling, quality and price point of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Like no other!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are the best out there no cap, You will like the features that it has, super responsive and best noise canceling out there, literally BEST ones, I cannot hear what's happening out side with like 10% of volume, this will blow your mind, and when you want to speak to someone it will turn on the mics pretty fast, super responsive, this is the best purchase you can make mh friend, hope you will like thrm too, you cannot go wrong, 3D audio will teleport you to that specific place that you are hearing!!! They feel like a pillow too super satisfied with them!!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoCol, Thank you for the amazing feedback on your experience with your WH-1000XM4. We're thrilled you're enjoying the noise canceling feature, speak to chat function, 3D audio, and comfortable design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and ANC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, plus awesome noise cancelling feature. I recently used it on a flight and I could not be happier, I enjoyed the movies and entertainment in flight very much Highly recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chico,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH1000XM4 headphones delivered great sound and impressive noise cancelling during your flight. It's wonderful to know they made your in-flight entertainment more enjoyable. Thank you for your recommendation and for sharing your experience with us—it truly means a lot.
Best regards,
-Fred


















