Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality, Weight
Worth it on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and comfortable..excellent sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PixelatedViews,
Very nice! We're happy to hear that you like the sound quality, comfortable and light weight design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Buy it- it's good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked super well and I am satisfied. Would recommend this to someone looking for a great quality, over-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ViaC,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Just dooooooeeeeet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Love the sound quality and the ANC is tooop notch. There was a garbage truck going crazy outside of the empty warehouse I'm working inside of, and I cycled into noise cancelling...Holy crap it's like it wasn't even there. Great buy, fantastic battery compared to my WF-1000XM3 earbuds I got a year or so back. If you can spring for these, definitely do it. Paired easily with my iPhone and Macbook Pro both with and without the app. App is also much improved from my first experiences.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pasadenaguy,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent wireless, noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for over the ear headphones. The noise reduction is very good and can be cancelled conveniently when you need to pay attention to something else. The tonal quality is very natural, especially for the price. The bluetooth connection is solid, and adapts to multiple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS, wow! Good to hear that our industry-leading noise canceling headphones gave you a great experience. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality, Weight
Good quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with amazing audio quality. I choose those because they are light and foldable, plus they have wire and adapters for the airplane entertainment. The noise cancelling is great, even with screaming baby right behind my seat, I was able to relax and enjoy my music on the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RomanN,
Great! Thank you for choosing our WH1000XM4 over other brands. You surely made the right choice and will surely enjoy this one. We're glad that you are pleased with the audio quality, noise canceling capability and other features of the XM4. You can now relax and enjoy your trip. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Looks good, sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds quality. Has a cool feature that pauses your music on the phone when it senses that you take the headphones off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonJ!
Thanks so much for sharing your feedback with us about your new WH-1000XM4.
We are immensely pleased to hear that you are finding the sound quality so impressive! It is great to know that the auto-pause sensor is a feature you are finding useful during your daily listening.
We're glad you chose Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Amazing Overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless, noise cancelling headphones out there imo. These are a big step up from the XM2s which I owned previously The sound quality is great as you would expect. Comfortable and minimal. The only nitpicks I have are with a couple of features, *speak to chat* & *pause when headphones are taken off*. The ladder is nice when it works, which is most times, but not all. Speak to chat however has become annoying. Its very sensitive to noise, not just your voice. Also it seems to activate even when switched off in settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyler,
We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Bass, Sound quality
Traveling companion
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer,
Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Don’t xm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great and are really good for me in the gym since they don’t fall off of my head while working out. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle!
Thanks so much for the recommendation and for sharing your experience.
We are excited to hear that your WH-1000XM4 stay secure and comfortable while you're at the gym! It is great to know they are keeping up with your workouts so well.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
THE BEST!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones! you can change the settings on the app, and even change the noice canceling. the battery lasts so long, i can go days and weeks without charging them. absolutely love them, and do not regret getting them!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Genesis! You definitely made the right choice with these headphones. We're glad to hear you appreciate everything about your WH-1000XM4, especially the superb sound quality, excellent noise cancellation, and overall battery life. It's also good to know that you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jade,
Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Huh What Did You Say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcDee,
You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Bought for gym use. Good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for gym use. Great for blocking out noise during cardio, however will slip off head if doing weight training laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BG312,
We are glad to hear the WH-1000XM4 is performing well for your cardio sessions. To improve the fit during weight training, we recommend adjusting the headband so it sits slightly further forward on your head to create a more secure anchor point when leaning back. Please keep in mind that these headphones are not officially IP-rated for water or sweat resistance, so we suggest wiping the ear pads down after your workout to maintain the material and internal sensors.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
ABSOLUTELY LOVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I saw a lot of reviews about these headphones and was influenced. But I could care less because THEY ARE WORTH UR MONEY. It can last days a couple days with full charge. The noise cancelling does work really well and the ambient sound feature allows me to hear things when I’m outside, so that itself is convenient. Overall 10/10. Absolutely love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
One of my best tech purchases of 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate wearing earplugs or headphones that fit on my ears. I also hate having them on so that I can't hear what's going on in my surroundings. However, I saw these on sale and they fit over the ear which was more comfortable. Not to mention the noise cancelling and the ability to still hear sounds around me in a quick second without having to take them off. The sound quality is second to none. My daughter has BOSE and these are way better. They have been staying charged for what seems like forever. They are a must-have to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBbuysBB,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I ever bought , worth the price and I will buy it and recommend it to anyone who plays video games, goes to school or likes their peace and quiet time. Noise cancellation works amazing and great sound quality.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
XM4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent investment, it lasts long, has amazing sound quality, and is simply comfortable to wear, but they do start weighing on you after you have worn them for a while, like for 3-4 hours straight.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Jeampy! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Carl
- Pros mentioned:Battery life, Sound quality
Outstanding Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from years of using gaming headsets I gotta say these are amazing they are super comfy and perfectly fit me and the battery life is amazing. The sound quality is phenomenal on its own but when paired with dolby atmos the experince is truly amazing. Works great with any game and the wireless range is pretty decient. Overall highly reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, Nerthi! We're glad that you are impressed with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
- Pros mentioned:Comfort, Sound quality
top notch!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are AMAZINGLY GOOD! I use them for 2 to 6 hours every day. They're comfortable, high quality, build & performance & the noise cancelling is OUTSANDING! You simply will not believe how well ambient sound is suppressed. You may not believe this, but, I assure you that I can't even hear loud thunderstorms with these on. I'm an audio production professional & know great sounding headphones when I hear them. These are definitely among the very best. You just can't go wrong if you buy these1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MISLED,
Awesome! Thank you for a great review and recommendations! We're delighted to hear you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Love them!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So soft and sound is amazing! Noise canceling is perfect! Wish they were a little more snug. I have a small head and they can be a little loose for me. Mostly just if I lower my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColeB, we're glad you like the sound quality and noise canceling feature of our product. We understand your feedback regarding the fit of your Sony unit. You can try adjusting the length of the headband using the sliders to a tighter setting if you haven't already.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl