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Customer Ratings & Reviews

$259.99
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Comp. Value: $279.99

Customer reviews

Rating 4.7 out of 5 stars with 12524 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 12,524 reviews
  • Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use these headphones until the end of time wow they're expensive (definitely wait until a sale or black friday) because if you take good care of them, they will last you an eternity! Super good quality, super good sound quality + noise cancelling, and super portable if you're out and about a lot. I use these for music, gaming, calls, and basically everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Puffyfish,

      Thanks for the review and the 5-star rating! We’re happy that the product delivered as promised! We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexiest, best sounding, CRAZIEST NOISE ISOLATION I HAVE EVER USED IN ALL MY YEARS IN EXPLORING NEW HEADPHONES (my experience) battery life is long and when you pair it with the sony headphones app you get so many features my favorite is the ambient sound mode it like turns off everything and turns on all the mics and it honestly feels like I have no headphones on so I can have these on listening to music while getting the perfect sound quality while still engaging in a conversation with someone next to me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billy,

      You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Get em

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gym use these headphones are amazing, the noise suppression is incredible and the audio is just as good, battery life is also long lasting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanceB, we're glad you are enjoying our product product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Does not disappoint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Very comfortable on the ears. Battery life did last as advertised. Vast improvement on phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ACSalter, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, battery life and comfort of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all reviews say ; great noise cancelling , beautiful sound , long lasting battery , and sleek

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,

      Amazing! We're glad that you like the noise canceling function, sound quality, battery life, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    sony headphones wh-1000xm4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM4 headphones are phenomenal. The noise cancellation is outstanding, immersing you in pure audio bliss. The sound quality is excellent, delivering crisp and well-balanced audio across all frequencies. Comfortable to wear and with long battery life, these headphones are a must-have for any audio enthusiast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, Thank you for the excellent review! We're so happy to hear you like the top notch noise cancellation, great sound quality, comfortable fit, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! I love them! The noise cancelation is incredible and I dont have to charge them often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YesiM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then the Bose 700, they also feel more comfortable and don't lose connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garcia91,
      Awesome! You made the right choice. Good to know that you're enjoying the the Headphones especially by its comfort and connectivity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for sharing your feedback and 5-star rating!. Thank you for choosing Sony! -Kris Sony_US

  • Rated 5 out of 5 stars

    Sony WH1000XM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use in the airplane. I have the same headphones, They are very comfortable, the sound canceling is excellent and the quality of sound superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZeekNYC,

      That's very nice! We're glad to hear that you like the noise canceling, sound quality, and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can connect to my work laptop and phone at the same time, and they seemlessly go back and forth between devices without me having to touch anything. I have had them about a month now, and they have been amazing on charge as well as sound quality. I would say I get 100% noise cancelling in the office and about 95% on the plane. So for me they are once again great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mandie, Thanks for sharing your awesome experience with your new Sony wireless noise canceling headphones. We are glad that they are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best headphones I've ever owned!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headphones I've owned and I've had the CH700s(I think thats the right line), XB900s, Anker Space 45s and then these, and these are the best when it comes to noise cancelling and sound quality. I will say that the XBs are definitely better when it comes to bass but that's the point of the XBs (Xtra Bass). I am not disappointed with these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adenip, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones better than beats hands down. I bought a pair of beats studio and didn’t like the fit and sound was poor. For the price you would think the sound would be better. I exchanged them for these and wow they are awesome. The sound is great and super comfy. It took me a sec to get use to the no buttons on the headphones but I do like that you can turn them off manually vs beats that to turn it off you have to close them. So far they are running smooth and comfy. Def recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCArtChic, You chose the best headphones brand and we are glad that you are having a great time with them. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy at Thanksgiving, worth every penny. Sound quality is outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vignesh,

      It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.

      We appreciate you choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun, great audio. If on a budget and needing some good headphones- worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Daniel!

      We are so pleased to hear that you find your WH-1000XM4 headphones to be super fun with great audio. It's wonderful to know they deliver excellent value and performance for users on a budget.

      We appreciate you choosing Sony for your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WinA,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.

      To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.

      For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, very happy. Comfortable and sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JohnY,

      Thanks for the 5-stars rating! It brings us great joy to hear how much you are loving your Sony Headphones! Their modern and comfortable design, and amazing sound quality will sure make you enjoy your favorite songs for a long time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great audio quality! I like how with the app you can EQ them to whatever sounds best to you. Battery life is good and the noise cancelling works amazing. I wear them in the car a lot and they work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KadB, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    9/10 if you ask me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones i’ve bought. Personally, I love how you can customize the sound and the bass when listening to music. It’s like like I can hear each instrument while also being able to hear the song. Only thing I don’t like is that I can’t connect them to my PS5 via bluetooth, using the cord can be annoying at times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KyraJ,

      Thanks for the review and the 5-stars rating! We definitely can take the feedback into consideration for future references, regarding the connection between the headphones and the PlayStation 5! It is great to hear that you are enjoying the Sound Customization and Optimization!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great sound. Great Features. Great Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t traveled at all since buying these, but I have had the experience of using them at home while my wife and I were both on phone calls. The noise canceling is as good as my old Bose headphones (which my wife uses now), and the sound is spectacular, both on calls and for listening to music or watching streaming movies. They are quite comfortable and can be worn for hours without issues. I look forward to traveling again when I can really get the best out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WFHmonitor, we're glad you like the sound quality, noise canceling feature, and comfort of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best in class headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've invested in. The audio quality, noise cancellation, comfort, better life, everything's on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharath,

      Great! We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US