Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
The best headphones around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent for the price, the build quality is solid, and the the comfort is amazing. An additional bonus is that it includes a hard shell case, perfect for traveling. Overall, I recommend this headphones for anyone who loves listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MirbelG,
That's perfect! Thank you for your time writing this awesome review. We are very happy that you are pleased with the excellent sound quality, solid built/design, amazing comfortability and even the hard case for traveling. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Not the newest, but the best?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These XM4's are just what I needed. My XM3's are dying and the XM4's have updated Bluetooth to allow for multiple device connections. These may be two versions old, but the XM5/6's do not fold up as compactly and, as reviews point out, the headband may be slightly tighter. ANC is great and the sound is balanced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettS,
We're thrilled to hear that the WH-1000XM4 headphones are exactly what you needed! We appreciate you being a returning customer and for your thoughtful feedback. It's great to know that the updated features and design meet your specific needs so well.
Thanks for choosing Sony. Best regards, Eliab
Softest, Most Comfortable to Wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear glasses, and find most standard headphones uncomfortable. These are excellent for form fitting softness. The sound quality is great. My only issue with them is the headphones smell like chemicals. That's a deal breaker for me, but not for my spouse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renej,
Thank you for taking the time to share your feedback. We're very glad to hear that you find the WH-1000XM4 headphones comfortable, especially while wearing glasses, and that you're enjoying the great sound quality. We are truly sorry to hear about the chemical smell you experienced. That is certainly not the experience we want for our customers, and we understand why that would be a deal-breaker for you. We take the quality and materials of our products very seriously, and we'll be sure to pass your comments on to our product team for review.
Thank you for considering Sony products!
Best regards,
Dominick
Absolutely Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. I was debating between these and the Bose QC45s. After scouring the internet reading reviews, I decided on these because of the ANC, the looks, and the touch capabilities. I have not been disappointed. I love the design, the feel, and all the bells and whistles. The app on the phone also offers way more control than the Bose app. You will not regret buying these over the Bose until Bose releases their next model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kane, We are thrilled you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Sony noise cancelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. I love the option to be able to hear what going on around me or not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamW,
Thank you for choosing Sony!
We're excited to hear that you appreciate the quality and sound of the WH1000XM4 headphones. The ability to control your surroundings with the ambient sound feature is truly designed to enhance your listening experience. Thank you for sharing your positive feedback—it's wonderful to know the headphones are fitting seamlessly into your daily life!
Best regards,
-Fred
An Unplanned Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because my old Sony headphones broke. It was an accident. They were in excellent condition and worked fine. It's just not as comfortable anymore, and I really don't want to tape it up. I will give it away to anyone who could use it. Anyway, the new headphones work fine, and it's taking a little getting used to with the lack of controls and the swiping nonsense. I prefer the controls on the headphones. I will get used to it, I suppose. It's a personal thing; I have nothing against the sound quality or the improved noise cancellation. That is a plus, as it is way better! Minus one star because I do not like the swiping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mibo49,
Thank you for sharing your feedback! We appreciate your honest thoughts on your Sony WH-1000XM4 and understand that adjusting to new controls can take time. We're glad to hear you're enjoying the improved sound quality and noise cancellation. Your input is valuable, and we hope you continue to enjoy your new headphones.
Thank you for choosing Sony!
-Maria
Comfy sound boosting headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and noise cancelling works exceptionally. These are my favorite headphones I've ever purchased to date. The only negative i have is that they slip off head while working out in different positions other than sitting/standing up straight. Other than that, no complaints!
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Judith!
Great! We're truly happy that you are enjoying your new Sony WH1000XM4 for its good sound quality and noise canceling capabilities. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
bought for college daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter said she was going to go deaf trying to tune out students with her earbuds. She likes to study in the campus center and that is where it is loudest. She said she had the music all the way up and still couldn't hear. She is so Happy with her headphones now. She wears them around her neck all the time I guess its now part of her aesthetic. I like it better because when I call her I can actually hear what she is saying. I couldn't hear the background noise like I had in the past. I love the part when I go to speak to her when she is wearing her headphones because the moment she starts talking the music stops. Now I know for sure she is listening! Definitely a win for me for anyone who has been ignored by a game playing child. The battery life is nice as well and she normally charges when she sleeps for the next day but they don't need to be. If she forgets they are still good for the next day. She loves the sound and music is her life so definitely worth the money to see her happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErinnE.
That's very nice to hear! We're happy that your daughter loves the noise canceling and battery life of the headphones. Sony provides the best and industry leading noise canceling in the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sound Quality & Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and top-notch noise cancellation, this headphone went beyond my expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arraf,
We could not be more pleased that the amazing sound quality and top-notch noise cancellation of the WH-1000XM4 headphones went beyond your expectations! Providing a superior listening experience is what we strive for.
Thank you for sharing your positive feedback and for choosing Sony.
Regards,
Dominick
nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I have had them for two years now and they are still going strong. Only issue is that the feature where the music stops playing when I take my headset off no longer works. I also wish you could connect to three devices at once since I use my laptop, tablet, and phone while working. The app also sucks but other than that the headphones themselves are nice. The XM5 model are more comfortable, if you wear glasses I would get those.
I would recommend this to a friendLove these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Sound is fantastic and the noise canceling function is life changing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaL,
That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!
Best regards, Eliab
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. Best sound quality on the market and the comfort has gone up immensely from previous models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyH, Thank you for your positive review! We're thrilled to hear that you are enjoying the WH-1000XM4 headphones. And it's great to hear that you appreciate the improved comfort from previous models. Thanks for choosing Sony! -Sam
SONY HEADPHONES
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING HEADPHONES!!! audio is amazing they don’t fall of my head while im working out they are very much worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariL,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony!
-David
Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality purchase and I’m truly satisfied with these headphones. Worked perfectly for gym runs and the cups fit properly around my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlT, You've made an excellent choice! We're delighted to hear that it worked perfectly for your gym runs and you find that the fit is perfect around your ears. Thank you for choosing Sony! -Sam
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were the best thing I have ever bought. The sound is very nice and loud. The battery last long and it also charges fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaz, You've made an excellent choice! We're delighted to learn that you consider the WH-1000XM4 to be the best-sounding headphones you've ever purchased! It's wonderful to know that you like the exceptional audio and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Great pair of headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one of sonys first Generation over the ear headphones and hate them. They are heavy ugly and pinch my head. I could tell right away when I picked these up for the first time they would not be any of the things I hated about my last pair. They are light, good looking and don't hurt to wear for hours. Noise canceling is best ive ever had and the sound quality is great. I usually dont think anything that costs this much is worth the money but I didnt regret spending a cent on these love em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbenn,
We're glad that upgrading to these headphones was worth it. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Would buy again in a heart beat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best pair of headphones I have ever owned. I tried multiple top tier brands and this was by far the most comfortable over the ear. The sound quality is clear, which I found was not the case in some of the other brands. The noise canceling is way above my expectations, it cuts out everything with the exception of really loud noises close to you. There are alot of features that i could go on about. They are pricey but definitely worth the cost if the cost alone is not the deciding factor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best set of headphones I had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been Through a lot of headphones and these are hands-down the best I’ve had. The noise Cancellation helps when I’m outdoors but the bass and the sound makes me feel like I’m in a studio. Definitely good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amillie, You've made a fantastic choice! We're glad you like the exceptional noise cancelation and the amazing studio-like quality of the bass and sound of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work great, noise cancellation is seemless. feel comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndoniF,
Thank you for choosing Sony!
We are cheerful to hear that you're enjoying the seamless noise cancellation and that they provide you with comfort. Your feedback is invaluable, and it is truly gratifying to know that our product has enhanced your enjoyment.
Best regards,
-Fred
Amazing Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Noice cancelling when wanted works great. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArleneM,
Thank you for your review! We're thrilled to hear that you're enjoying the Sony WH-1000XM4 Headphones and that the sound quality, noise cancellation, and comfort meet your expectations.
We appreciate your support and thank you for choosing Sony!
-Maria