Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12017506
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Quality Headset!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and the sound quality is superb. I use the noise canceling feature in order to focus with my work and it does the job. I used it between 4-6 hours and I never felt like my head is being squeezed by the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zette,
That's nice to hear that you are enjoying your new Sony WH1000XM4. We're glad that you like the comfort, sound quality and noise canceling feature of the XM4. You can now work without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best headphones for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WinA,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.
To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.
For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent and great in terms of sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lucifer
We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick
- Pros mentioned:Battery life, Sound quality
Love them!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! Bought for noise canceling and I am very satisfied!! Great sound and holds charge for long period of time!! 100 % satisfied with these headphones!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccrn, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friend - Pros mentioned:Sound quality
REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 wIRELESS nOISE cANCELLING HAVE Very good quality. i WILL RECOMEND THIS ITEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierL!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones. It is fantastic to know that you're finding the quality to be excellent and that you'd recommend them!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color, Great sound, Great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Jona!
We’re so glad to hear you’re enjoying the vibrant color, top-tier sound, and industry-leading noise cancellation of your WH-1000XM4 headphones. It’s wonderful to know they are hitting all the high notes for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
BEST HEADPHONES EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing..The sound is great and the music stops playing when you take them off and replays where u left off. NOISE CANCELATION ABLe to be turned on or off ...Great features ...lightweigt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaN, That's fantastic! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially when the headset will pause music playback automatically if the headset is removed, When the headset is worn again, the headset resumes music playback, excellent noise cancellation and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. They don’t squeeze on to my head but still stay put. The block out a majority of noise and are comfortable, especially since I don’t like ear pods because you have stick something in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakB,
What a nice Christmas gift you got there! We're glad that you like your new Sony WH1000XM4 for having such a comfortable design and awesome noise canceling capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Awesome, but too big
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these as well as comfort is 10/10, so great. However, I tend to have a big head, seriously, and these are still too loose even on the tightest setting. So I cannot wear them out and about to to do much movement which hugely takes away from why I bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AminaC, We're glad that you like the sound quality. We'll take note of your feedback. We value the opinions of customers and is always striving to make Sony better. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Happy holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my appliances from Best Buy, I feel safe and they are quality products.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise canceling comfortable long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blion,
Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones. They are comfortable and fold up for easy storage and transport in their own case. The sound quality and noise canceling are excellent; It's almost like stepping into my own private oasis when I put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puppikat,
Very nice! We're glad to hear that you're enjoying the headphones and liked the comfortable design and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Very good ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for during the thanking giving deal. I owned a QC 35 II before this. This has the best ANC and now it connects to two devices simultaneously, which is sometimes annoying as the second device keeps disconnecting and reconnecting very frequently (QC 35 II had the same problem). Earpads are very comfortable for short durations. Sound quality is very good and better than QCs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Petarap,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard.
Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Make sure to also set up the multipoint function correctly:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation with these headphones. Very good sound quality. A great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BryanO,
Thank you for your review! We are really happy to hear that the WH-1000XM4 headphones are delivering excellent noise cancellation and great sound quality.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
To Many Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do, what they do, better than most headphones on the market. The noise canceling is great. The isolation these provide is exceptional yet, still give you a sense of spaciousness. They are extremely comfortable, and you can wear these all day, no issues. People like to say that the plastic here is High Quality, but they are still plastic. $300 headphones. No matter how tough they may be, should not feel like they will break into a bunch of pieces when you drop them. Surely they are not, but I have $100 bluetooth speakers that feel higher quality than these. Just for reference, I own a Sony TV, and Sony A series camera, so I am accustomed to the quality of the their products. I even had an original Walkman, back in the day but, I digress. That being said, these do not sound great. Because the noise isolation is so good, I could never get that feeling of being underwater, out of my sound field. The highs are not as clean as I would like then. The mids are too full without enough clarity. The bass can never be realized even with equalizer tweaks, and sounds overly tight. These are not neutral, nor are the punchy so you are left in a world that you just get used to. I wanted to like these, as the reviews are Out of This World. Thousands of sparking reviews. Guess my hearing is just a bit off, and I do not have have $1200 to buy all the different like priced headphones, so I guess I am stuck with these. If you have the opportunity to listen to these in store, try to. If not, make sure you get these back before the return period. They will not start magically sounding better, just because of other people's reviews. If features are more important than sound, these are the headphones for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveU, Thank you for the detailed review of your new Sony WH-1000XM4 headphones! Good to know you like the exceptional noise cancelation, comfortable fit, great sound quality, and overall features of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam