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$279.99

Customer reviews

Rating 4.7 out of 5 stars with 12586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 12,586 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet Ride, Mellow Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music with my new Sony- WH1000XM4 is more enjoyable. The notes from different instruments flows sweetly, so mellow. No in-flight entertainment on my flight but with my Sony headphone, the movie sounded like it was seen on a big screen theater. The plane's engine's noise unnoticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ImeldaS, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    best headphones ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life, it took 3 months for me to have to actually charge it, super comfortable on ears and come with case great for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones out there

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones, have had them for maybe over 4 years or so. Love the custom eq settings and app. Love the noise cancellation feature! And battery stays charged for so long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward, Amazing! We're very pleased to hear you've been enjoying your Sony WH1000XM4 for four years! And glad to hear you love the custom EQ setting, app, exceptional noise cancellation, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review of Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, gave us the information we needed to find exactly what we wanted. Excellent product, recommend it to anybody looking for a comfortable, style and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgardoH, Awesome! We are so glad o hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!!! They have great sound quality and they’re very easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kari!
      Thanks for sharing your positive feedback on the WH-1000XM4 headphones.
      We are very glad to hear that you love them and find them easy to use with great sound quality!

      Thank you for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No real drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only possible drawbacks to this are price (fair but they are not cheap) or wondering how to replace the ear pads. They sound fantastic and the noise canceling is so good I can take a nap at my desk while my kids play Minecraft on the TV :-). I use them for everything from YouTube to CyberPunk and recommend them highly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herrstreet, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones perfect for workouts (running, lifting)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devin,

      Thank you for your feedback! We are happy to hear that you find the WH-1000XM4 comfortable for your workouts. Please keep in mind that these headphones are not sweatproof or waterproof, so we recommend keeping them dry to ensure they continue to perform their best.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. My priority when doing just about anything. Love the volume, bass, noise cancellation and no shocking when sweating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinktacular, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and good sound quality. Highly recommend for people who will be wearing headphones for many hours at a time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dalton,
      Great! We are truly delighted to hear that you are pleased with the sound quality and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation - Marco Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony xm4s

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones I’ve ever owned. The sound quality is absolutely amazing for the price. The bass is perfect and there’s settings in the app for sound quality and such.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VictorV,
      That's nice! We are very happy as well that you appreciate the sound quality and the Sony app of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the sound quality and the app made for the headphones just adds so it. Noise Cancelling is great, and very comfortable. Worth the price, one of the best products on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WarrenB,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality, Sony headphone connect app, noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The King of over-the ear Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best over the ear headphones money can buy. They're light, they fit well, your ears and head don't get sore after extended use, and the sound quality is above and beyond what beats or Apple can provide. The only comparable brand is Bose, and you would be paying another $100-$200 for similar audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi garreto, Awesome! We're glad that you like the sound quality and fit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SONYHeadphonesreview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are amazing! It has been truly awesome to have the noise cancelling available when I need it. They also have good sound quality and are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilyG,
      We highly appreciate your honest review on our Sony WH1000XM4. We are truly delighted to hear your satisfaction on the noise canceling capability, sound quality and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these while travelling. Great sound, battery life and noise cancelling. Got them cheaper because the newer model is out but it's not a whole lot better than these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack,
      That's nice to hear that you got this pair of awesome headphones in a cheaper price. We're glad that you are pleased with the noise canceling capability, battery life and sound quality of your XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are the best headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter for her birthday. She absolutely loves them. Great quality, amazing sound quality and they feel good on her ears. She claims they are the best noise-cancelling headphones she has ever used! She is very happy.....so I am happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaTooToo, We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another winning headset from SONY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional set of headphones. A lot of automation and sound tailoring possible with the Sony application. They are very comfortable and the noise cancelling is A+. I felt that I had to custom set many of the features to work well for my usage, but kudos to Sony for having that level of customization in their application.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennNYC,

      You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fit. Easy to set up and connect. Reliable connection. Wore on super long flights over weeks and months of travel and would buy them all over again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KWChamb, wow! We're glad you like the ease of setup and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable over ear, and was a tiny bit less expensive than some of the other options I was considering. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ToddjV,
      Thank you for your purchase and for your feedback. We're very happy that you are comfortably enjoying your favorite music with our XM4. We're glad that you appreciate the sound quality and comfortability of the headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them! (Perfect for glasses wearers)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, finally found a good pair of headphones that don't hurt my ears when i wear earrings or my glasses!! The sound quality is amazing and they are seriously so comfortable, I couldn't recommend them more they are 100% worth the price :-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarianaG, we're glad you love the sound quality and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great audio. Easy to use and to carry on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KrystinaA, Fantastic! We're thrilled to hear that you're enjoying the comfortable fit, exceptional sound quality, user-friendly features, and portability of your WH-1000XM4! Thank you for choosing Sony. - Romeo Sony_US