Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12017506
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best headphones I’ve ever tried out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my mother as she does her bible studies online. I just wanna say all the hype behind the noise-canceling on these headphones is legit. As soon as you put them on, almost everything goes completely quiet. I reminds me of those hearing test headphones that do those low tone beeps lol, its that good! Oh, and they sound really good too and have a nice build quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scorpion1, we're glad you like our product. Hope your mother is enjoying her new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony over the ear headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!Just awesome!! I have been searching for months for a pair I could enjoy without pain. This sound great, feel great, and look great. I have not use the phone option but everything else so far about them exceeds my expectations!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Comfort
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the gym and they have not disappointed. Super comfy and they battery feels like it lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorH, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy at Thanksgiving, worth every penny. Sound quality is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vignesh,
It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.
We appreciate you choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I loved it, it met my expectations, great sound, I would recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelizlS!
Thanks so much for sharing your feedback with us. We are thrilled to hear that you’re loving your new headphones and that you'd recommend them to others. It’s awesome to know they are a great fit for you!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Buy these now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever used ! The sound quality is incredible and I wear them for 8-12 hours a day for work. Do yourself a favor and buy these. I have tried bose, and many different types and these hands down are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashes, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
SONY Is The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation
I would recommend this to a friend - Pros mentioned:Sound quality
Holiday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as christmas gift for my daughter and she loves the sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allana,
Thank you for letting us know about your experience with the WH-1000XM4 headphones! We are delighted to hear that they made a great Christmas gift and that your daughter loves the sound quality.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Bose Quiet Comfort 35 and they were great. But if you are interested in sound details and audio fidelity these are the headphones for you. Comfortable and easy to use. I definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luck,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Better sound than Bose!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so good. I bought them for my daughter and tbh am a little jealous. I have a pair of Bose QC headphones but the sound quality on these are definitely better than the Bose headphones. The case is so sturdy too which makes them great to travel or just bringing around in a backpack. Got a great deal on them and am really happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A2KHawaii, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
really good performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is impressive. sound playback quality is also very good. And pretty comfortable to boot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello corker,
Wow! Thanks for sharing your review and for giving our WH1000XM4 a 5 star rating. We are delighted to hear that you are impressed with the noise canceling capability and sound quality of your new XM4 as well as the comfort of wearing it. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation feature is very cool. You can adjust how much noise canceling you want in the app. They are also very comfortable and don’t make my ears hurt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fire,
Amazing! We're glad that you like the noise canceling function, app controls, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort! Definitely recommend you try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaneS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Excellent noise cancellation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryR,
It is great to hear that you are enjoying the easy-to-use features of your WH-1000XM4. We are delighted that the excellent noise cancellation and sound quality have made such a positive impact on your listening experience.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality of the audio and the comfort of these headphones are amazing. However if you are going to use them regularly or for the gym i would recommend the warranty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeR,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and comfort of the headphones. Your feedback about the design is greatly appreciated. While the WH1000XM4 headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5.
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. They are the most comfortable, even better than the more expensive ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adc123,
We're honored the WH-1000XM4 headphones have earned the title of your favorite pair. We put extensive effort into the design, so hearing that the comfort stands out—even compared to more expensive models—is fantastic feedback. We hope you continue to enjoy the listening experience!
Thanks for trusting Sony.
Regards,
Dominick
Sony XM4 Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , I use it for the gym but has many other uses , would definitely by again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YAELL!
Thank you so much for the great review!
We are thrilled to hear that you love using them for your gym sessions and find them so versatile.
The WH-1000XM4 features powerful noise canceling to block out the gym noise, a comfortable fit for long workouts, and a long battery life so you rarely have to worry about charging.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
XM-4 Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone for the price. Very good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChandikaW,
We are happy to hear that you are enjoying the industry-leading noise cancellation and the overall value of your WH-1000XM4 headphones. It is great to know they are meeting your expectations!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great while exercising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is excellent. I’ve been using them while exercising and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
Thank you for taking the time to share your experience! We are delighted to hear that the sound quality of your WH-1000XM4 headphones is excellent and that they’re a great companion during your workouts.
These headphones are designed with industry-leading noise cancellation and a secure, comfortable fit to keep you motivated and immersed in your music. Plus, features like adaptive sound control and long battery life make them perfect for active use.
We appreciate you choosing Sony!
Best regards,
Estefany