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$279.99

Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 12,587 reviews
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from the bose headphone to this after the bose went dead after years of using. took some time to get use to but love the extra features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying your WH-1000XM4 headphones and the extra features they offer. Switching from a trusted brand is a big step, and we're glad our headphones have become a valuable part of your listening experience. Your feedback encourages us to keep delivering technology that enhances everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding pair of headphones from Sony—exceptional in both sound quality and craftsmanship. Truly among the finest in their class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelika,

      We're so happy to hear you find the WH-1000XM4 headphones outstanding in both sound quality and craftsmanship! We appreciate you recognizing them among the finest in their class.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality headphones, somewhat of a weaker AirPods Pro 2 quality but better than many competitors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarH,

      It’s rewarding to hear that you’re enjoying the quality of your new headphones. While the market is full of options, we take great pride in ensuring the WH-1000XM4 stands out with its industry-leading noise cancellation and Dual Noise Sensor technology. Our goal is to provide a rich, immersive soundstage that remains detailed whether you are commuting or relaxing at home. We are glad to know they are holding their own and outperforming the competition in your daily listening.

      Thank you for choosing Sony to elevate your audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Shouldn’t have waited to buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of regular use I am very happy with my Sony ANC headphones. They are comfortable, easy to use, easy to pair with multiple devices, switch devices easily, and sound great! I wish I had bought them sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason4, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Still the king of ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like everything about these headphones. I've watched several review videos for these and they hold true to all the hype. Great sound quality, ANC, comfort and features. All this with an app that takes it way over the top.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Surfacepro7,

      We're thrilled that these headphones have lived up to your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort 35 and they were great. But if you are interested in sound details and audio fidelity these are the headphones for you. Comfortable and easy to use. I definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luck,

      You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    WXM4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Great sound. Great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Singhx, Amazing! We're truly happy to hear that you're satisfied with the very comfortable fit design, exceptional sound, and reasonable price of the WH-1000XM4. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Sound quality is exceptional and so is the flexibility and way it's made. Best headphones I've gotten in so long and totally worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cmon,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're enjoying your WH-1000XM4 headphones! It's truly wonderful to know that the sound quality, versatility, and craftsmanship have left such a lasting impression on you. We’re thrilled that the product has fully exceeded your expectations by delivering outstanding audio performance and exceptional comfort. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for my work and personal use. Good quality. One of the cons would be when i use full volume for the music , person sitting next to me can hear it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnandR, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound experience! I use them daily to go to the gym! battery life is even better! Lasted for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriaG, Thank you for the 5-star rating! We're extremely pleased to hear you are enjoying the amazing battery life and exceptional sound quality of your WH-1000XM4. These headphones have great cushioning and adjustability. This will help the headphones stay on your head while working out. I believe these will work great for you while working out “Non-Hardcore”. That being said, these headphones are not specifically designed for sports activities, I recommend you practice caution when working out with these headphones so they don’t fall or become damaged during your exercise.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and does not hurts your ears if used on longer hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric0530,
      Perfect! It's nice to hear your enjoyable experience with the clear sound and comfortable fit of your WH1000XM4 headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony over the ear headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !Just awesome!! I have been searching for months for a pair I could enjoy without pain. This sound great, feel great, and look great. I have not use the phone option but everything else so far about them exceeds my expectations!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Beats apple and any other headphone brands. Very lightweight and convenient!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TianaP,
      Wow! Thanks for the feedback and we're glad that you like our WH1000XM4 over other brands. We're happy that you appreciate the design and how convenient to use it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones! The sound is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tarra,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that your son loves the WH1000XM4 headphones and is enjoying the sound quality. It’s wonderful to know our product is making a positive impact, and we truly appreciate you sharing this experience with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great headohones and the sound quality is amazing. Theyre more bassy than other headphones in my experience. after about 8 months of having them, they had a few connection issues but that got sorted out by not using them for a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aryonna, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and price. Noise cancelling is the best point of this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanG,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the WH1000XM4 headphones for their great sound and excellent price. It's wonderful to know that the noise cancelling feature stands out to you. Thank you for your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy these now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever used ! The sound quality is incredible and I wear them for 8-12 hours a day for work. Do yourself a favor and buy these. I have tried bose, and many different types and these hands down are the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashes, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top-notch noice-canceling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones - beautiful sound, very effective noise cancellation, comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OPM11,
      Wow! That's nice to hear that you are satisfied with the audio quality, superb noise canceling capability and comfortable design of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than beats?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise canceling are the best. Battery life is also excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobDuncan, perfect! We're truly happy to know that you're satisfied with the amazing sound quality, exceptional noise canceling feature, and long-lasting battery life of your WH-1000XM4. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hear Ye! Hear Ye!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable headphones that block outside noise. I have enjoyed using them when flying as I can listen to my tunes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundpurchase,

      Very nice! We're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US