Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12017506
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life
Great headphone with just one flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are planning to use this headphone mostly on a Windows machine please take a note that you cant use LDAC on Windows and iOS devices. While on iOS devices AAC format creates good sound, they have omitted the aptX so the sound code is limited to a very old SBC format on Windows. I am not an audiophile myself but can hear some sound differences between my Windows machine (SBC) and iPhone (AAC). I didn't know this when bought the item, and if I knew probably look somewhere else. But, I can't say I am 'that' disappointed, the product is great and the battery life is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alen, we're glad that you like the battery life of the headphones. Your feedback about the audio codes is greatly appreciated. This will certainly help us improve our products. Thanks for your review and for choosing Sony. ~Ralph
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I love how advanced the tech is with this version and the apps that come along with them.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Amazing sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have amazing sound, and they are far more comfortable than other headphones I have tried in the past.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Action,
Great! We're happy to hear that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible headphones. Industry Leading ANC and it is super comfy! Great Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, we're glad you like the noise canceling feature and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really awesome. They are ultra comfortable and the audio quality and noise cancelation are so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaklcrow,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable! The app is a little hard to use. But great sound great noise cancellation as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ammon,
We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Your feedback about the app is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Weight
loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing for workouts very light weight super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amazing, Thank you for the 5-star rating! We are so glad to hear that you are happy with the comfort and performance of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Take my money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught them on sale. Chose them over the 5's. Glab i did. I would of gladly paid full price. Noice cancelation is fantastic. I work in a factory. I can easily listen to books without pushing the volume all the way up. At this price point you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoeV,
Awesome! We're glad that you made the right decision and we are very happy that you are pleased with the noise canceling capability and performance of our WH1000XM4. You can now focus on your work and still enjoy listening to your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Decent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always been a go to for me. Great product. The noise cancelling actually works. The comfort is key. But honestly not worth the price for the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
Good to know that you like the comfort and noise canceling function of the headphones. It's unfortunate that it is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also take advantage of the additional features and functions of the headphones with the Sony app.
Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones cancels the world around me.Really happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RosaB,
Thank you for your positive feedback on the WH-1000XM4 headphones! We are delighted to learn that you're enjoying the noise-canceling feature! It’s great to hear how it allows you to immerse yourself in your favorite music by blocking out the surrounding noise. Your experience motivates us to continue delivering high-quality products.
Thank you for choosing Sony!
Best regards,
-Fred
good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are comfy and sound nice, but i do wish they were louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahG,
We are glad to hear that you are enjoying the comfort and sound quality of your WH-1000XM4 headphones! To address the volume, we recommend checking the Sony | Headphones Connect app to ensure the internal volume slider is turned up. Additionally, you can swipe up repeatedly on the right ear cup touch sensor to increase the headset's independent volume level.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are totally noise cancelling. pair with anything blue tooth, easy to connect, and my daughter on the spectrum will not leave the house without them. Best investment for a happy kid who also likes to game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexandriaD,
Thank you for the 5-star rating! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headset! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM4, Misty8! We're delighted to hear that you're enjoying the excellent noise cancelling features of these headphones. The WH-1000XM4 is designed to deliver high-quality sound and advanced noise cancellation for an immersive and comfortable listening experience. We truly appreciate your recommendation and are glad to know the headset is meeting your expectations. If you have any feedback or questions in the future, please feel free to reach out!
Thank you once again for your support and choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality, Weight
SonyWH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing love the color! Lighter than any other headsets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveBose, Awesome! We are so glad to hear that you are happy with the sound quality and overall aesthetic of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great pair of noise cancelling headphones I like the smooth handover between my two main devices and it sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user730537, Fantastic! We're extremely pleased to know that you are enjoying the noise canceling feature and the seamless handover between your devices. It's wonderful to know that the sound quality is living up to your expectations. Thank you for choosing Sony! Enjoy your experience! - Romeo
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and noise canceling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent, no complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ANC, Excellent Sound, Super comfortable, not hot, no complaints at all with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avocent, We're very grateful for this positive feedback! Thanks for leaving us such a wonderful review of your WH-1000XM4! We really love to hear you are comfortable using your WH-1000XM4 for long periods of time and you're enjoying the exceptional noise cancelling feature, and overall sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable even with hearing aids. Great blocking background noise. Will buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enash,
Awesome! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best over-ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for probably a couple years now. I use them when working and for taking work calls. The audio is awesome, and people can never tell I am using headphones, which is a plus. There are a ton of things you can do with these that I don't use anymore, but they can be quite helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW, awesome! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Really great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and functions! If I were to change anything it would be to swap plastic with aluminum and get rid of the touch gestures as they can get in the way and be a little hard to get down in memory.
I would recommend this to a friend