Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12017506
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the price, would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SebastianC,
Thank you for choosing Sony!
We’re elated to hear that the WH1000XM4 headphones have impressed you with their value and quality. Your recommendation means a great deal to us, and we’re happy to know these headphones are making a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
I LOVE them!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE these headphones. Not only are they beautiful but they sound AMAZING!!! I have always been an Airpod person when working out, but my daughter talked me into getting these. I am so glad I listened to her. They are worth the price. Get them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandiK,
You made the right choice with the Sony WH1000XM4! We're glad that you like the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones. Noise cancelling is amazing. Sound quality is great. Does clamp onto the head pretty heavily, but that might get better with time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TristanT, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Eish they had worked!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were lovely, comfortable headphones. Unfortunately they did not work with our TV and sound bar so they had to be returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynB, While we're glad that you like the exceptional comfort and features, we are sorry to hear that you've had some issues with connecting the headphones and your TV and soundbar. It's unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product. We hope you will consider Sony again in a future purchase. Thank you for the feedback. Regards, Jess
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and sound of these headphones and beautiful color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jen3, Excellent choice! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony 1000XM4 is a must
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knew that I needed until I wear it for the first time! It cancels my noisy teammates in the office. Now I can deeply focus in my job, get the task done and get out of there without hear any whispering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
AMAZING
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years and it still bumps!!!! Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekilla, great! We are happy to know that you like your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Midnight blue xm4’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I’ve been wanting a pair since the xm3’s but waited extra long for the xm4’s. I’m very happy with my purchase at Best Buy. I use these everyday and are very comfortable. I got the midnight blue and they look and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Airfryer, awesome! We are really delighted to hear you love our newest industry-leading, Noise Canceling headphones WH-1000XM4! We are also pleased to hear you are satisfied with its outstanding sound quality and stylish design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great for under 200$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little old but for under 200$ they are a fantastic deal and a great gift!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Zuccaro!
We are so pleased to hear that you feel the WH-1000XM4 headphones represent a fantastic deal for under $200! While newer models are available, the XM4 continues to deliver industry-leading performance, and we agree that it makes for a great gift and an exceptional value.
It's rewarding to know that this headset continues to be a favorite among our customers.
Thank you again for sharing your experience and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
A Must Have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a Christmas gift for my boyfriend and he loves them! amazing sound quality and perfect for noise canceling since he wears them to tune me out xD
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DiannaT,
That's a nice Christmas gift! We're glad that your boyfriend loves it and enjoying the amazing sound quality plus the superb noise canceling capability of our WH1000XM4. Thank you for choosing Sony! - Marco
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, I love it so much . I travel alot so I use them a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RojonW,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM4 headphones and that they are a valuable companion for your frequent travels. It’s wonderful to know they provide comfort and quality wherever your journeys take you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Gym headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something for my girlfriend. She wanted headphones for the gym. She really loves them. She is a big fan of the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandroC,
That's perfect! We are truly happy that your girlfriend loves her new Sony WH1000XM4 and she enjoy using it in her gym sessions. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony Xm
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Noise Cancellation! I use these daily for everything!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoeG, We're very grateful for this positive feedback! It's wonderful to hear that they are perfect for daily use, thanks to their exceptional noise cancellation. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Works Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Noise cancelling works well and sounds amazing. Only connects to two devices at a time which is understandable, but limiting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsmaelV, we're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, with multiple options on how you would like to enjoy music. Many compliments on the silver color. A little big to carry around for everyday use. Overall, a great choice for people who love listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Converted from Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I use them daily for work and entertainment. With 7,000 hours plus of use time so far I can tell you these are durable and of high quality. I purchased a pair originally in 2020 and now a second pair as a gift and will definitely be going Sony in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JTinSC,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live these headphones they are still holding up today one year later
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelH,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones are still performing well after a year! It’s wonderful to know they continue to deliver the quality and experience you value. Thank you for sharing your positive journey with us—your support truly encourages us to keep creating products that stand the test of time.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! I highly recommend this headphones. You need to get the Sony app though! At first the sound sounds flat but with a lot of detail. You need to configure the sound to the taste you like and without a doubt you will love them. They sound so full and rich once you configure them to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alberto, Thank you for the awesome review! We're very happy to hear you're enjoying the amazing sound quality, especially when configured using the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice pair of headphones. Audio and noise cancellation is awesome. One con I found was the mic quality is not the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gordon, Amazing! We're very happy to hear you like the superb sound quality and top-notch noise cancellation of your new Sony WH1000XM4. We appreciate your feedback about the mic quality. At Sony, customer satisfaction is our priority. We take all feedback seriously and use it to continuously improve our products. Please make sure that the firmware version of the headphones is up to date to ensure optimal performance. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great sounding easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific set of headphones. I can't speak to functionality with Alexa which is available but the Bluetooth works well for true wireless connectivity. I primarily use them with my tv for high quality movie watching and try sound great! The price is high though. If you can get it a little cheaper I would highly recommend.
I would recommend this to a friend