Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12017506
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
The best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually splurge of things. I wait for deals but I needed some over the ear headphones and these don't disappoint. Top of the line noise cancellation, amazing crisp sound, and tons of features. If you get these on sale don't hesitate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theguy, choosing these headphones will definitely be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and durability of these headphones is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK, perfect! You've certainly made a great choice! We're truly delighted to hear about your satisfaction with the amazing sound & quality of your WH-1000XM4. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Worth every penny
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daily drivers and help keep me focused in a loud work environment. Drowns out nearly all distracting noise and sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Davel! We're thrilled that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable and easy to set up. Really does cancel out the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLM1,
We're glad that you like the comfort, noise canceling function, and had an easy time setting up the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
WONDERFULLY QUIET!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SOUND IS EXQUISITE AND THE NOISE CANCELLING IS THE BEST I HAVE EVER HEARD. JUST A BIT HEAVY AFTER EXTENDED WEAR BUT BETTER THAN EXPECTED! THESE ARE EVERYTHING I HAD HOPED FOR. XMAS IS COMING. BETTER GET A SET EARLY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MERRYCHRISTMAS, Thank you for the 5-star rating! We're very pleased to hear you're enjoying the amazing sound quality and noise canceling feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Sound quality and noise cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante,
Perfect! We're thrilled to hear you love the superb sound quality and noise canceling features of your WH1000XM4 headphones. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was delivered promptly and has amazing sound canceling performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakP,
That's wonderful to hear! We're thrilled your WH-1000XM4 headphones were delivered promptly and that you are experiencing the amazing sound canceling performance. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Would’ve kept if they were cheaper!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these a lot, but definently overpriced. (I own expensive stuff I don’t mind spending money on quality). They feel easily breakable and not super comfortable on the ears. Sound quality pretty good in to comparison to Bose and beats. Noise cancellation is really awesome although I notice a high pitch sound that kind of makes the cancellation not as satisfactory.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okay,
We're glad that you like the sound quality of the headphones. Make sure to take advantage of the additional features on the Sony Headphones Connect app. Having the latest software installed (via the Sony app) will provide optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the ear pods, doesn't work for me. These headphones work much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Blew me away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After listening to all the headphones in-store, this one impressed me immediately. I had to take them home and I've been rocking to them ever since! And that noise-cancelling?! It was unreal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stayge,
Awesome! We're glad you found the best headphones that suits your needs and expectations. Nice to know you are enjoying your WH1000XM4 especially for its amazing noise canceling features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! - Kris
- Pros mentioned:Sound quality
Exceptional Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and especially good deal with the Best Buy sale on these excellent over-the-ear headphones. Much better than some of the trendier brand names.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandy, Thank you for purchasing the Sony WH-1000XM4! We're glad you like the great sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best noise canceling headset for the money. I got mine on sale and it is just great! I will say the only annoying part is having to download the Sony app to pair it to my phone. Other than that I am pleased with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TacoGaming,
We're glad that you like the noise canceling of the headphones. It is recommended to download the Sony Headphones Connect app to fully utilize the capabilities of the headphones. You won't regret it!
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than JBL headphones I highly recommend this one
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, MaamaqC!
We are absolutely thrilled to hear that the WH-1000XM4 have impressed you and that you feel they are superior to the competition! That is high praise, and we appreciate your strong recommendation.
We designed the XM4s to deliver industry-leading noise cancellation and premium sound quality, so it's rewarding to know you love the experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Quality as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the voice activation shuts off the headphones momentarily. Also if you cough or clear your throat. It can be frustrating. I have utilized them for watching TV, music and Video watching. They are comfortable and do not get hot too quickly. I would purchase them again and recommend them to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Backwoodscommuter, thanks for sharing your feedback. While we are glad that you like the quality we are sorry that the voice activation shuts off the headphones. This is definitely not the experience we'd like you to have. You can turn on/off the voice guidance.
To turn the voice guidance on/off, please install the Sony | Headphones Connect app on your smartphone. Select [Notification & Voice Guide] from the Dashboard to set the notification and voice guidance to be heard from the headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Should you need further assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Battery life
Best headphones I’ve owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of these headphones are better than previous models and competitors brands. Especially the battery life is far better than I’ve ever expected. The distance from your phone and have a clear connection is amazing too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM,
We're glad that these headphones have exceeded your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great, audio adjustments are just perfect. pads are somewhat okay, wish it was a bit more comfy but i hardly use these only when I truly have enough time for some time to myself. It's worth the price for me :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its comfort is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best headphones I have ever used I recommend these if u need a good noise canceling headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorB,
Thank you for recommending our Sony WH1000XM4. We're very happy that you are pleased with the noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Catch them on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Have 2 pair in the house now
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shawn,
Thank you for choosing Sony!
We couldn’t be happier to hear that you’re enjoying your WH-1000XM4 headphones alongside your other pairs. It’s wonderful to know they’re delivering good value and enhancing your listening experience at home. Thank you for sharing your feedback with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
absolutely perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these, they're perfect for studying + the gym. noise cancelling so good, i've been scared by my father multiple times already.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyS,
Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my kids during pandemic, for Zoom classes. Works great and good quality. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PurevdorjB,
Thanks for the awesome feedback and for your recommendation. We're glad that your kids were able to stay focus on their studies because of the great quality and performance of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco