Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional noise cancellation and comfort of the WH1000XM4 headphones. They appreciate the long battery life, build quality, and affordable price. However, some users have experienced connectivity issues, microphone complaints, and challenges with the touch controls and app.
This summary was generated by AI based on customer reviews.
BEST GYM HEADPHONES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for when you don't want to speak to anybody the sound cancelation is insane. Awesome for gym people!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BryanS!
We are absolutely thrilled to hear that you love your WH-1000XM4 headphones! It’s incredibly rewarding to know that the sound cancellation is "insane," allowing you to find peace when you need it most. We especially appreciate you recommending them as "Awesome for gym people"—their comfort and industry-leading noise cancellation make them perfect for focusing on your workout.
Thank you again for choosing Sony to be a part of your daily routine!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headset, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W headphones, the quality is amazing and the build is great aswell. One of the best for gym goers and students aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AakifR,
Great! We're glad that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Purchase them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are lightweight! The noise canceling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewC,
Awesome! We're glad that you appreciate the lightweight design and noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Comfort
5 stars
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones, great comfort, long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, we're glad you like the comfort and battery life of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality, Weight
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light and doesn’t hurt my ears. great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yesyes, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and exceptional comfort of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing by far one of the best Sony headphones they ever made no competition Sony is best at making headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SiL3nC3r666, Thank you for the 5-star rating! We are thrilled to hear that you find them to be one of the best Sony headphones ever made. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones out there, have tried the bose as well but i believe these are the ones that take the cake. The build the design is 100. The sound is premium i think with bose they do have a slightly higher quality but i feel these have a better build and strong enough for running, gym and everyday use. Its storage case is so great you can take it anywhere and love that the headphones can fold and be taken anywhere, recorded for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrComex,
Great! Thank you for sharing your feedback and we are delighted to hear that you are pleased with the premium sound quality of our WH1000XM4. Also, we're glad that you like the design and the carrying case. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Sony Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones where comfortable. I just dont like that the sound leaks out of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shana,
We appreciate your feedback regarding the comfort of the WH-1000XM4 headphones, but we sincerely apologize that you are experiencing sound leakage. Sound leakage is typically caused by an imperfect seal around the ears, which not only allows sound out but also compromises the noise-canceling performance. Please try slightly adjusting the position of the earcups over your ears to ensure they sit flush and completely cover them, as even a small gap can allow sound to escape. If repositioning doesn't help, checking the condition of the earpads for wear or damage may be necessary, and our support team can assist you with earpad replacement options if needed. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
A game changer for my studies!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purpose for buying this is for my studies. The noise cancellation in this headphones are insane. I don’t study outside because its noisy. But now i have no problems studying outside because of this. Plus its cool to wear around. Overall, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG, Great! You definitely made the right choice. We're pleased to hear that you like the overall features of the WH-1000XM4 and that it is helping you stay focused while studying. Your assessment is spot on! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Well balanced between bass and loudness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to take headphones off if someone is trying to talk to me with the active noise cancellation which is really cool! Bass to sound is well balanced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanQ, Awesome! We are so glad to hear that you are happy with the noise canceling and audio quality of your new WH1000XM4. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and active noise cancellation. Very comfortable to wear while staying securely on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tablet, Awesome! Good to know you're enjoying the great sound, excellent noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones By far. It has noise cancellation. Durability and light weight. Gym bro approved
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanB, Thank you for the 5-star rating! We're glad you like the industry-leading noise cancellation, and durable and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best of everything - on budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the battery backup on this and the quality of sound with noise cancellation too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic feedback, Amit!
We are absolutely thrilled to hear how much you are enjoying the WH-1000XM4 headphones! It's rewarding to know that you are benefiting from both the world-class noise cancellation and the impressive battery life that the XM4s are famous for. We engineered these headphones to provide an immersive, all-day listening experience, and your comments are a wonderful validation of that effort.
Thanks again for choosing Sony and sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and finish are very nice. I bought these because I was dissatisfied with my Bose 700 and these beat them in every way. They connect to my devices very fast which is something my Bose and AirPods don’t do. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlaM,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best head phone ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I use them for the gym, and for school I’ve had them for about 3 years now they sound like new every time and I just love them so much. I would totally recommend these headphones to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dulce, Thank you for the positive review! We're glad you like the overall features of your Sony WH1000XM4. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
GOAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not an audiophile by any means so I don't know how "premium" the sound quality actually is but by far these have been the best headphones I've ever had the pleasure of owning. Noise cancelation works like a dream and it's packed with a ton of neat little features that make you appreciate not opting in for the competition, well worth the pricetag, if you're in the market for an amazing pair of over-the-ear Noise-cancelling headphones then look no further.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, thanks for your feedback. We're glad that you like the sound, noise canceling, and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! Super reliable and durable for my wife. She uses them all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queso,
We couldn't be happier to hear this wonderful feedback! The durability and super reliable performance you describe, especially for all-day use, are exactly what we strive for with the WH-1000XM4. It is truly wonderful to know they are working great for your wife. Thank you for this fantastic 5-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
It’s a yes from me, dog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everyday noise cancellation to help with sensory issues, as well as for studying and classes, and they’re the best I’ve tried. Comfortable, adjustable, and has Bluetooth connectivity. Make sure to download the app for pairing and control!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kalboyd,
Amazing! We're thrilled that you are enjoying the noise canceling function, comfort, design, Bluetooth connectivity, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation! Very comfortable for long wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayden44, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sounds awesome, better then a thought!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it sounds better than the Bose! Battery lasts all day. Depending on what I am doing, I am connected to my phone, laptop, or Nintendo Switch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! Good to know you're enjoying the amazing sound quality, long-lasting battery life, and multipoint connection feature of your new Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam