Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional noise cancellation and comfort of the WH1000XM4 headphones. They appreciate the long battery life, build quality, and affordable price. However, some users have experienced connectivity issues, microphone complaints, and challenges with the touch controls and app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony XM4 review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely amazing when it come to feel, build quality, sound quality, packaging ,etc. Also the noise cancellation is amazing 100% recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi slime, Thank you for the positive review of your new Sony XM4! We're very happy to hear you like the overall feel, built quality, exceptional sound, packaging, and industry-leading noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
MY FAV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE HEADPHONES!!! I use these for traveling, dancing, and just general use for errands. However, if you're a hip hop dancer beware if you sweat as much as I do because easily slip off so don't do too much movement!! Otherwise, I love these headphones !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brppy, Fabulous! We're truly delighted to hear that you love your WH-1000XM4 and that you find it very useful for your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 years since I bought these and they still work with high quality sound and noise cancellations working in a warehouse. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DonovanH,
Wow! It really lives for its quality. Thanks for your recommendation and we are truly happy that you still enjoyed using your WH1000XM4 for its awesome sound quality and nice noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Dream headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these for nearly two years and I just adore them. They are so light and compact, I feel comfortable taking them anywhere. Recommend 100%!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aryouura,
Thank you so much for taking the time to share your experience with the WH-1000XM4 headphones. We're delighted to hear that you've been enjoying them for nearly two years!
It's great to know that their lightweight and compact design makes them a convenient choice for you. Your recommendation means a lot to us!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Awesome sound, great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves these! Saved 250 bucks by getting these over the fruit brand ones! He where’s these every wear he goes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenM, we're glad your kid loves our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
i love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, i constantly use them and theyre great for noise cancellation. They go well with every outfit and they are just so worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, great! We're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort
Reliable and Pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, ver worth the price. The look great, and feel great as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasmineP, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them on sale for $229.99, or that price they cant be beat. They're well made, soubd amazing, and are made by a brand you can trust. The XM4's are seriously that good! I would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseRittenhouse, We are happy that you like the sound and build quality of your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones from a plane ride and OMG they are the best! You can actually hear the difference when the headphones walk out, background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattG, perfect! We're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
No Regrets!!! Excellent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I'm so hesitant to buy this headphone for about 2 weeks choosing between a headphone and airpods. I've been wearing airpods since its first launch having the 1st gen and 2nd gen so moving to a headphone is a tough decision. Putting it on my cart then removing it, then back again. I have seen multiple reviews on both the pros and cons before convincing myself to finally buy it. I'm so happy with my new headphone and the color that matches my iphone 12 pro max and specially having it connected to two (2) devices at the same time!!! My Iphone and Macbook is connected at the same time! This is Awesome!!! I will definitely recommend to a friend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roni, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones they help with my noise sensitivity and for my media classes. Highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisH,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are the best purchase I have ever done. They have amazing sound quality and look great with any outfit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenniferDlm,
Great! Thanks for the positive feedback and we are truly delighted to hear that you are amazed with the sound quality and design of our WH1000XM4. You will definitely enjoy this one. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
10/10 Purchase especially for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound (good bass output after adjusting Sony app settings). Great noise cancelling. One of the best headphones I’ve used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EG123,
Awesome! We're glad that you appreciate the sound/bass quality, noise canceling feature of our Sony WH1000XM4 and were able to utilized the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for the 5-star rating! - Marco
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these headphones for more than a week and I love them. The little features it has is amazing and the noise canceling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad you love our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
I might get another pair!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and has a lot of bass, not the best noise cancellation I’ve ever had but for the headphones in its price range I’d definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lamont,
Very nice! We're glad to hear that you like the clear sound quality and bass of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. We appreciate the recommendation and thank you for choosing Sony!
-David
XM4 honest review in 10 words
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones i've ever used. MUST BUY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello nightlux,
Thank you for choosing Sony!
It's most rewarding to hear that the WH-1000XM4 headphones are among the best you've ever used! Your recommendation means a lot to us. Thank you for sharing your thoughts, and we hope you enjoy your music to the fullest!
Best regards,
-Fred
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound. Range works pretty great with my PC and iPhone throughout house. Has even worked into the basement from the main level. I'd give the noise cancelling about a 4/5. Not perfect, but still pretty darn good. Still drowns out the crowded coffee shop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thank you for the awesome review! We're thrilled you're enjoying the amazing sound quality, Bluetooth range, and great noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
Great sound- Quiet- Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Light! Easy fit comfort. Nice case and extras. My to go to travel essential!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Izaiah37,
Nice! We're glad that you found your traveling headphone companion. It's nice to know that you appreciate the audio quality and noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, it cancels the sound around you, and personally my favorite feature is that you can place your hand on the right side of it, and it will stop the noise canceling. Would totally recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunther,
We're thrilled that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great wireless noise cancelling stereo headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best product ever. Love the sound and the style, basically everything about it. Happy early holiday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nini, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl