Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional noise cancellation and comfort of the WH1000XM4 headphones. They appreciate the long battery life, build quality, and affordable price. However, some users have experienced connectivity issues, microphone complaints, and challenges with the touch controls and app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing Quality !!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Sound quality. nothing compares to these, i have nothing to complain about
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MitskisHeart, we're glad you like the sound quality of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Great Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall Bluetooth Earphone. If you are a tech fan looking for a seamless headset across devices, this is your choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shuhang, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony XM4 Headphones Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such great headphones. I broke my first pair by leaning them in the sun, but these are even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomeT, We're sorry to hear about your first pair but we're glad you like your new one. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is great, connects quickly to my device(s), and noise-cancelling is terrific.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Thatguy, We are glad to hear that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great noise cancelling. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianG, Thank you for the 5-star rating! We're glad you're enjoying the great noise cancellation of your Sony WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, but wort it. Nice pair for daily use. ANC works perfect when the neighbors get too loud. And they are amazing for a late night movie or game session on the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RBsiete,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and noise canceling! Also super comfortable :) more than ive ever spent on headphones but definitely worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heather, Thank you for the 5-star rating! We are so glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best chore buster!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product, keeps the noise down but can still hear important things with kids around
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieS, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony xm4 headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound great pricing good quality headphones good variety
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaniloR, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and great sound quality! The smart sensors are amazingly helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awwwh,
That's very nice to hear! We're glad that you like the comfortable design and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Better Than BEATS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is perfect ! I was torn between the Bose . Hey both are great! For I believe it was $30 less I went with Sony and you can’t go wrong with song. Every music studio I’ve been to uses Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBReview, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Good quality headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for all your needs. Great noise cancelling and awesome sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doomsail, we're glad you like the noise canceling feature and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Best headphones ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for like two months now and they’re the best. These headphones completely changed the way to how I listen to music. The sound quality is amazing, the noise cancellation is also amazing and the battery life. I 100% recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sofia, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality :) Really helps when in crowded areas
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaC, Excellent! We're glad you like the industry-leading noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great. Amazing functionality. Right earcup gesture control, got them on sale for $223. Totally worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bbrechnev, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Long name, great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super long name for this product, why?! Amazing sound quality and perfect noise cancelling ability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flossy, Great! We're very happy to hear you like the amazing sound quality and noise cancellation of your Sony WH-1000XM4. We also appreciate your feedback about the model name of this unit. We have noted your input and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony headphones i purchased two pairs one for the
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever i recommended these to all of my friends and family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldJ, Thank you for the 5-star rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved , is the best headphone god case for travelers no external sounds heard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YanelyC, Thank you for taking your time to review our product! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
PURE AWESOMENESS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING! These headphones are godsend, I use them everywhere and I wear glasses 24/7. I usually dislike headphones because my ears get sore from the pressure, these are super light! Perfect fit, great quality. I saw a lot of people mention the mic is bad, I don’t share that same experience. All around great headphones, I’m looking to get the XM5’s soon because I love these ones so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FliCityOJ, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
They work great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Used them for more than a year now works great! It did need a little replacing with the ear pads and headband. But it’s still in great condition over all with consistent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shinichi,
That's very nice to hear! We are glad you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David