Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some of the best noise canceling headphones ive ever owed, i recommended these for those that like to drown out the noise while trying to relax.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my son, and he absolutely loves them. Noise cancellation is excellent and he can control headphones through app on his phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mo9nc,
That's very nice to hear! We're glad that your son loves the headphones and liked the noise canceling and Sony headphones connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. The noise cancelling piece is AMAZING, your ears will love you for that feature alone. The sound when you are playing music is wonderful as well. Definitely worth the $$$.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kellymg02, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
GET THESE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST HEADPHONES EVERRRR. These headphones are so comfortable and it was such an easy switch from regular airpods to this. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SignepS, Thank you for switching to your new Sony WH1000XM4 ! We're so happy to hear that you like the comfortable fit and overall features and performance of these headphones. Your recommendation means a lot to us! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Good sound and comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but man they sound great. I've purchased before for $350 and returned because it wasn't worth it. I got them on sale for $280 and it makes it more worth it. Sound and feel is great. Controls on the side are good once you get used to them,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeet, That's a great deal! We're glad to hear you feel that the excellent sound quality, comfortable fit, and user-friendly controls of the WH1000XM4 is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the Sony app and touch controls is greatly appreciated. This will certainly help us improve our products. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing piece of headphone which gives natural music to my inner ears. Nice design and l love using it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ganesh, we're glad you love our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones. He said they sound great and really blocks out the noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmieK, Amazing! We're very happy to hear that your son loves the great sound quality and top-notch noise canceling feature of the Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
best headphone purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfy. i didn't like using headphones much before until i came across these. i can wear these for hours!!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Sherlyn, We're glad that you are enjoying your new headphones. We appreciate your feedback. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Leader of the class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely near perfect set of noise-cancelling headphones. Easily the best pair I’ve ever owned. Believe the hype. I work in a very noisy (90+ Decibel) work place and these headphones are the truth.One of the best purchases I have made in a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truplaya62650, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Excellent travel headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent travel headphones. Love the pass thru features and noise cancellation quality. The blue color is subdued luxury. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zain, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headset for noise canceling and
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing and the noise canceling works as advertised. I was pleasantly surprised that I could also sync up to two devices at the same time. I currently have my laptop set up and it switches seamlessly between the two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeatMaestro, You've made an excellent choice! Thank you for purchasing our WH-1000XM4 headphones. We're delighted to hear you're enjoying all the improvements we made on these headphones, especially the Multipoint connection, excellent noise canceling, and amazing sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the amazing review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for sister after she kept stealing mine. Very easy way to absolutely cancel out all the house noise, to the point where siblings or parents have to knock em off your head. Especially good deal when on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best on the market. Noise cancelling is excellent. Switches modes when you walk or go into other noisy environments. Pauses when you take off, resumes when you put back on. And pauses when you start talking...yep you need these. I have all 3 colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great headphones
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love them and they have lasted for awhile! They have amazing sound quality and you can’t hear anything while listening to them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeresaG, wow! We're glad you are enjoying the sound quality and noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
best headphones i’ve ever worn
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for travel, the gym, or just hanging around the house. you won’t be disappointed with these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello benjamin,
Great! Looks like you found the perfect travel and gym companion with our WH1000XM4. We are truly delighted to hear that you are enjoying our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Better than Bose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless noise-cancelling headphones. I was skeptical about these versus the industry leading Bose, however these are working so well that I don't know how Bose will maintain their marketshare unless they make some innovative changes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, Great! We're glad that you like the noise canceling feature of your noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise canceling and sound. Gift for my granddaughter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaB,
We're so glad to hear the WH-1000XM4 headphones are providing good noise canceling and sound, and that they were a great gift for your granddaughter. We hope she enjoys them immensely! Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Don't be cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible in every sense of the word. Noise canceling is second to none. Build quality is great, it comes with an extremely nice hardshell case. If you looking for perfect sound, try these, plus the app and eq settings make it even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiolover, We are thrilled to know that you like most of the features and capabilities of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life
Life Changing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my college age daughter. She says these headphones are a life changing experience. Quick charge for 5 hours of life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chris,
That's a nice gift! We are very happy that your daugther loves the quality and battery life of her new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over XM3's! I utilize these to edit Multi-track projects so the neutral sound these provide is amazing, ESPECIALLY AT THIS PRICE!! The Noise cancelling when wearing on trips is insane! Trust me...we will not regret purchasing these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tsweezy,
Awesome! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph