Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Perfect gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is fantastic! Has a case and noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, Great! We're delighted to hear that you like the noise canceling function and overall quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever purchased. The sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gavin,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great quality and true noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch noise cancelation. Liked it. Worth of buying!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atik, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is simply amazing! Use them all day at work and the noise canceling is a huge bonus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRFlooring, Great! You definitely made the right choice. We really love to hear you like the amazing audio and excellent noise cancellation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Honey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bought them for my grandsons for Christmas and they love them. They keep thanking me and telling me how much they love them, even better than their iPod pros.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Honey,
We're thrilled that these headphones were a perfect gift for your grandsons. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. The sound is great. The noise canceling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eli47,
Perfect! It's nice to hear that you are pleased with the sound quality and excellent noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They sound great! Bought these for my wife and now I want a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayQui,
How sweet! We're glad that you like the sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Can't wait to hear your review with your own pair of XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, you really cant hear other people when listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoR,
That's great! We're glad to hear that you like the noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife who used my son's on her last flight. That was enough to convince her she needed a pair for travel. Great sound deadening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CameraDad,
You made the right choice! We're glad that these headphones are perfect for your wife's travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Buy theses!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, feels great on the ears and great build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidR,
Thank you for the purchase! We're happy to hear that you like the build and sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I think this is the best headphone ever have it, I am a DJ and I am very picky about sound quality, but Sony has met all the expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djalfaro, We are glad to know that your new Sony wireless headphones have met all of your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Nice headphones with one improvement needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. One improvement would be to make the ear cups a little deeper. My left ear lobe just barely touches inside. I don’t have this problem with Bose headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nathan, Thank you for the 5-star rating! We have taken note of your feedback and we are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Demasiados buenos excelente sonido y calidad y con cancelación de ruido
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarR, we appreciate your positive review of our product. We're glad you like it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
She's happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my daughter, and she's incredibly happy. Sony has done it again with a quality product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Feeble123456789,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones i have ever owned. The noise canceling is ridiculous.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and ANC. With the app you can fine tune these headphones to your exact liking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanS, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handphones, cancels out everything around you… good for gym workouts
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MicahM! We are happy to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my college student. She absolutely loves them. Great sound quality and definitely noise-cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kree, we're glad you love the sound quality and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Ana maxing investment for music lovers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear , for small studio envrument i recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrfanRabbani, we're glad you like our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
A little complicated but then perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated to setup and get just right but well worth the hassle. Wonderful sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Montman,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about setting up the headphones is greatly appreciated. To have an easy experience when using the headphones, help guides and manuals are available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph