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  • Front. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Left. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Creator Pick: Sony, Traveling Headphones You Can Count On video 0 minutes 27 seconds
  • Creator Pick: Clear, Immersive, and Comfortable Audio video 0 minutes 29 seconds
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

Model:
WH1000XM4/L
SKU:
6428314
Your price for this item is $279.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 3158 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the exceptional noise cancellation and comfort of the WH1000XM4 headphones. They appreciate the long battery life, build quality, and affordable price. However, some users have experienced connectivity issues, microphone complaints, and challenges with the touch controls and app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,158 reviews
  • Pros mentioned:
    Sound quality

    Well balanced between bass and loudness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to take headphones off if someone is trying to talk to me with the active noise cancellation which is really cool! Bass to sound is well balanced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanQ, Awesome! We are so glad to hear that you are happy with the noise canceling and audio quality of your new WH1000XM4. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation! Very comfortable for long wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayden44, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Sony M4 - I love them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you why I love my Sony M4. I had an M4 for 2.5 years, they were my first ever wireless, Bluetooth, and noise canceling headphones. I broke them accidentally after getting them soaked while I was kayaking, my fault, not the headphones’. Knowing that the M5’s just came out, I did my research and the M4’s are still just as good. So I have spent lots of money on the same pair twice and have no regrets. Another reason I love my headphones. In my attached pic is me in the far background while my wife is holding my phone. That’s about 70ft at least and the connection is still solid. I have had my headphones on my front porch and be mowing in the backyard with the house in between and still have connection. Also, I got these headphones from Best Buy and it got delivered early! Love the headphones and had a great buying experience as well. And I have a big head and they fit perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello thekingfatty,
      Thank you for your time writing this wonderful review. We truly appreciate it. Hearing or reading your satisfaction with our XM4 is like music to our ears. From the Bluetooth range, noise canceling feature, performance and overall quality. We are very happy to have you as our customer. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Nice headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this between xm4 and xm5 since it’s foldable and gives you the airplane headphone plugs. I travel from time to time so this is more convenient. Noise cancellation is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redspider226, That's great! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I’ve ever bought. I love the accessibility and sound. I love the controls I’m able to use on the headphones, the easy charging and fast charging. I probably will never buy a different type of headphones again. These are now my favorite headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaW, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Sony Bluetooth headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone Clear sound Perfect fit Extra noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamJ, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! Really happy to have it. The best Noise canceling and sound very good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigha, we're glad you like the noise canceling feature and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    I’ll take these instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered the AirPods Max but decided to go with this Sony headset. Sound, functionality, and price make this headset an absolute winner. Amazing sound with music and fantastic with movies. No regrets with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HistoRB49, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. Optimum performance best noise cancellation and ambience mode .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanielB,

      Great! We're thrilled that you are enjoying the noise canceling function and ambient sound of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Simple review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of audio coming from these wireless headphone are fantastic. The sound cancellation feature is worth every dime u spend. The only down side is that u cannot raise ur arms above u head or lay down with them without activating some type of touch feature that will interrupt your program.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethLandry,
      Nice! We're glad that you are pleased with the noise canceling capability and sound quality of our WH1000XM4. To avoid unwanted actions with the touch sensor of your XM4, you can turn it off/on via the Sony Headphones Connect App. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Sony wireless Noise Cancelling headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound, Premium Noise Cancellation App works seamlessly! Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sadalife, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and I’ve used it so much that I’m Only looking to replace it with the same model because all of the rubber have peeled off the ears pads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryantM,

      We appreciate your sharing your experience! That really shows how much you've enjoyed the headphones! If you're ready for an upgrade, consider the WH1000XM6, the latest version of your current model. It offers enhanced comfort, even better noise cancelling, and upgraded sound quality while keeping the features you already love.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    SONY WH1000XM4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones have been going strong for years now! I love the sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abriel, Awesome! We are so glad to hear that you are enjoying the sound quality of you WH-1000XM4! Thank you so much for choosing Sony! -Carl Sony_US

  • No Regrets!!! Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I'm so hesitant to buy this headphone for about 2 weeks choosing between a headphone and airpods. I've been wearing airpods since its first launch having the 1st gen and 2nd gen so moving to a headphone is a tough decision. Putting it on my cart then removing it, then back again. I have seen multiple reviews on both the pros and cons before convincing myself to finally buy it. I'm so happy with my new headphone and the color that matches my iphone 12 pro max and specially having it connected to two (2) devices at the same time!!! My Iphone and Macbook is connected at the same time! This is Awesome!!! I will definitely recommend to a friend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roni, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • MY FAV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE HEADPHONES!!! I use these for traveling, dancing, and just general use for errands. However, if you're a hip hop dancer beware if you sweat as much as I do because easily slip off so don't do too much movement!! Otherwise, I love these headphones !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brppy, Fabulous! We're truly delighted to hear that you love your WH-1000XM4 and that you find it very useful for your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they help with my noise sensitivity and for my media classes. Highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisH,

      Thank you for the purchase! We're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Range works pretty great with my PC and iPhone throughout house. Has even worked into the basement from the main level. I'd give the noise cancelling about a 4/5. Not perfect, but still pretty darn good. Still drowns out the crowded coffee shop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Thank you for the awesome review! We're thrilled you're enjoying the amazing sound quality, Bluetooth range, and great noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass

    Sony Xm4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best out right now. Bass is amazing. Also dont get the newest version. This one is still better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeanderS, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Awesome quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard about this for a long time but I’m a big apple user so I never wanted to try. I absolutely love the sound quality after I tried my friend’s. It’s super easy to set up as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great audio / noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and noise canceling headphones. Touch control is very convenient. Love the sensor that pauses your music/videos when you remove the headphones and the option to pause when you start talking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tananya22, Awesome! Glad to hear that you are happy with the sound quality and noise canceling of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

Page 4, Showing 61-80 of 3,158 reviews
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