Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 6428314
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. I do recommend it if you like sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FollowTheDamnTrain,
Great! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding anc headphones to date!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ritt,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Nomo Noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Noise cancelling is excellent as are built in suto-controls. I would prefer a bit less bass and more treble for my preference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PapaUser,
We're glad that you are enjoying the amazing features of the headphones like the noise canceling function. Using the equalizer function of the Sony Headphones Connect app, you can tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Wow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best headphones in the market. I can’t stop using it, 100% recommened.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josee13,
Awesome! We're happy to hear that you can't get enough of these amazing headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life
Love 'em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use. Battery life is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Great! We're glad that you like the comfort, user-friendly functions, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised! Easy to connect. Comfortable. Perfect sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, we're glad you like the ease of use, comfort and the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bright clean sound. Happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SolarPanel,
Great! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best purchase ever!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my headphones, even more when I put them away you can fold them away!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenR,
Great! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Close but no cigar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am crazy about headphones! I have a few dozen that I have collected over the past 30 years. These xm4’s are solid performers with great bass and sound cancellation. But to me, phone / Zoom calls were a little thin sounding. And the sound quality was very muddy in the mids and highs. And a very narrow sound stage. To me the sound signature is better on the Sennheisers. Not worth 350$ iMHO. 199$ Would be closer to the value. Many may disagree and that’s okay!
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat headphones ever purchased. The noise cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omarb,
Great! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound number one at noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound number one at noise canceling.. Great build... Sony did a great job
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bats,
Great! We're glad that you like the sound quality, build and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Thanksgiving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic!!! Great price, comfortable and sounds great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thanksgiving, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
E
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son. Very good quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi April, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product for the price good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iseeu,
Great! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
great get them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great nothing bad to say about them. the app to set it up does need work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi butterthemage,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony Headphones Connect app is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is amazing on these. Sound quality is top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Northcarolinalife,
Thank you for the 5-star rating and we are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Love em
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for plane rides and escaping distractions for studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones blocks noise out very well...and has premium feel to it...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Livvv,
We're thrilled that you like the noise canceling function and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Worth the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, superior sound, and has continued to work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristy, We're glad to hear you feel that the WH1000XM4 is worth its price! Glad to know you're enjoying the industry-leading noise cancelation and excellent sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to use and work great! The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachel,
Great! We're glad that you like the battery life and also having an easy time using the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph