Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great noise cancelation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a couple of months. They have been geat in terms of noise canceling and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Erin
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones. Very light which is great for long sessions and the noise canceling feature is great. App isn't as simple to navigate as I'd like it to be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, We're pleased to hear that you like the noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great sounds and quality. Travel case is super convenient
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AN86,
Great! It's nice to hear that you appreciate the light weight design, audio quality as well as the carrying case of out WH1000XM5. Enjoy listening to your favorite beat and vibe. Thank you for choosing Sony! - Marco
Sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I use them everyday!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekB,
We are delighted to hear that your WH-1000XM5 headphones have become an essential part of your daily routine! We engineered these to be a true powerhouse for everyday life, so it is wonderful to know that both the sound signature and the battery performance are hitting the mark for you.
With up to 30 hours of battery life even with Noise Canceling turned on, these headphones are designed to last through long commutes, workdays, and travel without missing a beat. The high-resolution audio quality ensures that every track you listen to daily is delivered with incredible detail and clarity. We also prioritized comfort with our soft-fit leather, so they feel just as good during the last hour of your day as they did during the first.
Thank you for making Sony part of your daily listening experience.
Best regards,
Dominick
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing! And shipping was fast and convenient. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YobiH,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the amazing sound quality of the WH-1000XM5 headphones and that the shipping experience was fast and convenient. Your recommendation means a lot to us, and we’re glad to have contributed to your positive experience.
Best regards,
-Fred
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, I used them everyday for work. They are light, comfortable and the sound quality is second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderP, We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great if not inconsistent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from the 1000XM-4. It's a good headset depending on what you like and what you're coming from. If you don't mind Bose sound tuning of less bass and more mids it's not bad. I not the Google Assistant is a little more consistent than the XM-4. The charging on this headset is a massive upgrade in speed. In less than an hour at work they went from empty to full. By default the auto pausing is a little sensitive. My main gripe with these is the noise canceling microphones while on a voice call. While the canceling and voice isolation is incredible it's inconsistent. I was able to have real conversations on the phone while mowing my lawn speaking normally. At the same time the connection was shaky and inconsistent. Nice that connection becomes more solid this will be a game changing headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Authentech,
Thank you for the feedback and we're sorry to hear the voice call issue with your headphones. Update the software of your headphones via Sony headphone connect app. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/software/00269130
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards.
David
Comfortable headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable headphones that are easy to use with the app. They are soundproof pretty well! Recommend for anyone looking to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynda,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM5 headphones and finding them comfortable and user-friendly. We truly appreciate your recommendation!
With our WH-1000XM5 you can enjoy High-Resolution Audio playback, ensuring high-quality sound.
Thanks for choosing Sony!
Best regards,
- Stephanie
Great headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphone ever, but a little overpriced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyP, Great! We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item , good sound good battery life . Recommend product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PurnasekharP,
We feel privileged to know that you are enjoying the sound quality and battery life of your WH-1000XM5 and that you're happy to recommend them!
The excellent sound you mentioned is the result of our 30 mm precision-engineered driver unit, which features a unique carbon fiber composite dome to improve high-frequency sensitivity for more natural, detailed audio. To keep that premium sound going, we designed these headphones with up to 30 hours of battery life even with noise canceling on. Plus, for those times you're in a hurry, our quick charging feature gives you up to 3 hours of playback from just a 3-minute charge with a compatible adapter, ensuring your music is always ready when you are.
Thank you for trusting Sony.
Regards,
Dominick
fits my big head!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable, nice sound. Most headphones are not comfortable to me, these are!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justf4fun, Awesome! We're glad that you like the sound and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
SO GOOD.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOOO GOOD. I love it so much. It doesn’t push down on your hair, the boise cancellation is really good, and the touch pad comes in handy a lot. I’ve had it for around 1 year now and no issues. I also love how you can connect it to multiple electronics at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AyanaY, Great! We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
I Love them!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave a 4 because there isnt a way to tighten to stay on head, when i lay head back. They just slip right off:(. Very comfy and great sound, but not for those people that work out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LouieAllen, We're glad that you like the comfort and sound quality. We also appreciate your feedback when using the headphones while laying head back. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Fantastic headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones that sound great and have really good sound isolation with a long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, SikanderA! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with our newest industry-leading noise canceling headphones, WH-1000XM5. We're also glad to hear you appreciate everything about these headphones, especially the exceptional comfort, superb sound quality, excellent noise cancellation, and overall battery life. Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. Thank you so much for choosing Sony! -Jess
good confortable headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good and especially confortable to wear, i used to wear beats headphone that hurts my era after a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leoyw, we're immensely pleased to hear you're enjoying the astonishing sound quality, and comfortable design of the Sony - WH1000XM5. We truly appreciate you being part of the Sony family and hope you're loving every minute with your new headphones! Best regards, -Dominick
All around very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and definitely very good outside noise canceler.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerrenceA,
We are thrilled to hear that you're enjoying the great sound and the industry-leading noise canceling of your WH-1000XM5 headphones! It’s wonderful to know they are performing well for you even in noisy environments.
Thanks for choosing Sony.
Best regards,
Eliab
Bill teview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound better and more precise than headphones costing 3xs more. Love the amazing Dolby Atmos effect these can do. Bass is crystal clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Great! We're happy to hear you're enjoying the sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best pair of headphones I have ever used, sound quality is amazing, comfort is really good, noise cancelling is good aswell.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Waaa,
We're delighted to hear that you find the Sony WH1000XM5 among the best headphones you've ever used. We're glad the sound quality, comfort, and noise cancelling impressed you. Thank you for your wonderful review and for choosing Sony!
Regards,
Dominick
Highly recommend!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, the base is so amazing and the music is very sooth and clear!! Love them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieC, Excellent! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best. Sound, comfort, and simple. Cant ask for much more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig