Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Really good noice cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are little weird. The headphones are very comfortable and effective even with eyeglasses. The noice cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryO, We're glad that you like the noise canceling function. We'll take note of your feedback with regards to the controls. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great noise cancelling earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really like how they block out sound. Sound quality is perfect. I like to use them at night
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonB,
Thanks for the 5-star rating! We're so happy to hear how much you're loving the WH1000XM5 headphones! Their amazing noise cancelling feature is top-notch and matching it with spectacular sound quality simply make them perfect. Thanks for choosing Sony.
-Aldair
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a comfortable, everyday use headphones. I especially like the battery life, lasts for days!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan, Awesome! We're glad that you like the comfort and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great set of headphones if they cost <=150.00
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is challenging. They sound really good, but I got them because of their ability to connect to multiple devices. First issue was they have problems with windows 10. So I had to jump through hoops to get them to work. I have been using them at work for about a week now. To be honest I plan on returning them. After a few hours of wearing them my ears are very sore. Their features are very cool for the noise cancelation. The way you can have the sound stop when you talk. Really cool while wearing them in an office setting....unless you have a cold or cough. Yeah they shut down for 10 secs with every cough. My main reason for returning them is I don't feel they are worth the $300.00 I spent on them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BryanR,
Thank you for sharing your experience! It’s great to hear you enjoyed the sound quality, noise-canceling, and features like speak-to-chat. However, we’re sorry to hear about the challenges with compatibility and discomfort during extended wear. We appreciate you giving our product a try and value your input, as it helps us continue to improve. If you decide to explore our products in the future or need any assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com.
Thank you once again for your understanding, and we hope you will consider Sony for your future purchases!
Sincerely,
Maria
Better then Air Max’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, and the battery life is incredible. The bass sounds great, connectivity is smooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tayloririvera, we're glad you like our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY! ~Earl
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound blocks out all sounds. Comfortable even when wear glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanyH, Amazing! We're glad that you like the sound quality and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sound quality great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get over-the-ear headphones after I started using a hearing aid. The headphone feels and sounds very good. When I first started using it, for the first week or so, I was getting very dizzy. Had to get used to it little by little, i.e. not using it when I'm outside walking, etc. Thankfully, I got used to it and don't get dizzy anymore. The switch between 2 devices could be faster. The app could also be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zbbbb, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Amazing!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most comfortable headset ive used so far. I use them for hours on end and only charge them once a week
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akash, we're glad you are enjoying our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Value for money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and build quality . Battery is going too good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DipakP, This is great! We're glad that you like the sound sound, build quality and battery life. Thank you for choosing Sony. Regards, Erin
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work way better then others. Really good battery life and sound quality can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danivee, Awesome! We're glad that you like the sound and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great for kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones. No noisecgets throughbthese things.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCfromtheLBC!
Thank you so much for your feedback! We are really happy to hear that you’re enjoying your WH-1000XM5 earphones.
We appreciate you choosing Sony!
Best regards,
Estefany
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good, you don't hear noise around you
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HerbertV,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM5 headphones effectively block out surrounding noise, allowing you to enjoy your audio in peace. It’s rewarding to know our technology is making a positive difference in your listening experience.
Best regards,
-Fred
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound quality is excellent. Noise reduction works extremely well. Comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryK, Awesome! We are glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy sony great sound and noise canceling, very clear sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertR, thank you for your wonderful feedback! It brings us great joy to hear that you appreciate the exceptional sound quality and noise-canceling features of our WH-1000XM5 headphones.
With advanced noise cancellation and crystal-clear audio, these headphones are designed to provide an immersive listening experience.
We are grateful for your support and hope you continue to enjoy your Sony products!
Best regards,
Estefany
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great traveling headphones, lightweight, compact and the noise-cancelling is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanRene, Thank you for the 5-star rating! We're very pleased to hear you like the great noise cancellation, comfortable fit, and lightweight design of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love then they are confortable and sound great but after 2 or 3 hours you start feeling them on your ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamJ, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Excellent Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd pair of headohones and imhave to say the noise cancelling has really improved in my opinion. They are also easier to stow away since the previous versions felt like they had tombe tangked and untangled respectively when taking them out and purting 5em back in the case. The design chane is a welcome one with the headband being more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bunnaz, Fantastic! We're thrilled to hear that you're enjoying the top notch noise cancelling feature, portability, and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Great headphones
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones. The sound is spot on and they are comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, Great! We're thrilled to hear that you like the audio quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is amazing and so is the audio love the Sony app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV, We're delighted to hear that you like the audio quality, battery life, and use of app. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Buy this!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!! Love the noice cancelation and all the other features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Good,
Thank you for choosing Sony!
It's wonderful to hear how much you’re enjoying your WH-1000XM5 headphones! The powerful noise cancellation and extensive features are designed to elevate every listening moment, so it’s great to know they’re making a real difference for you. Thank you for sharing your experience!
Best regards,
-Fred