Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best pair of ANC headphones for $400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of ANC headphones. Got these over the black pair because of fingerprints and I do not regret it, they look brand new after a couple months of use. ANC and comfort are the strengths of this headset. The headband is narrow but it doesn’t bother me but your mileage may vary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick! Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Awesome Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head set is SPECTACULAR, charge lasts forever, very comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frostola,
Perfect! We're thrilled that you like the battery life and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Love these Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.l love these headphones! You can customize the equalizers to your liking and I love that! Just make sure you take care of them because they can be a bit delicate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dani,
Thank you for your fantastic 5-star review! We're so glad to hear you love your WH-1000XM5 headphones and that you're enjoying the ability to customize the equalizer settings to your personal taste. We appreciate you mentioning the delicate nature of the product. It's a great reminder for all users that proper care helps ensure a long and enjoyable lifespan for their headphones.
Thanks for choosing Sony, have a fantastic day!
DiegoV
Superb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the XM3 and extremely happy with my purchase. Review saying he needs more bass needs to realize theres more to music than bass. Wont regret upgrading if you are on the fence. Extremely comfortable, nice punchy bass, crisp highs, and mids are clean. Mess with the sony EQ and you’ll have all you want from your headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brendan,
You made the right choice in upgrading to the Sony WH1000XM5! We're glad that you are enjoying the comfort, sound quality, and EQ function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
Top notch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, amazing sounds, a really good ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hello InsertTestName, We are thrilled to know that you like the sound quality and noise canceling feature of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
Love the quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canceling headset I have had. Cant wait to get the next gen thou
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LordHoxx,
That is fantastic to hear! We are absolutely thrilled that you consider the WH-1000XM5 to be the best noise-canceling headset you have ever owned!
That level of sound isolation is exactly what our engineering team strives for. Your enthusiasm for the current model, and for the future of our line, is the best compliment we can receive.
Thank you so much for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great headphones with better software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good software better than bose qc3. Software is where it shines with talk to cancel noise canceling. Very nice feature for when the wife keeps trying to talk to me with my headphones on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swiish,
We're thrilled you love your XM5s and their superior noise canceling, especially Speak-to-Chat! It's fantastic to hear how well it works for quickly talking to your wife without taking off your headphones. Thanks for the 5-star review and for choosing Sony!
We appreciate the preference, have a great day!
DiegoV
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable, light and noisy. Battery life ia amazing along w how long it takes to charge. Only complaint is how easy fingerprints show up on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony We're glad that you like the battery life and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
Best of Both Worlds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This noise cancelation headset is in a category of its own. I have tried the Bose and Beats but this one gives me the best of both worlds. The clear, crisp sounds of Bose combined with the deep bass of Beats. I love this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DocB,
That's great! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the noise canceling and clear sound quality of the Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Most amazing headphones I've ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, they literally make all the noise disappear. You can hear things in songs that you've never heard before. I also use them on zoom calls where the ambience noise allowance is super helpful. Battery life is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreakEvenFlame, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing sound and ANC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound quality and ANC. I wish they had water resistance so that I didn't have to baby them so much but the audio quality is worth it. These aren't gym headphones, they're concentrate on listening to your music headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gabrieldj,
Thanks for commenting! We are truly happy to know that you are satisfied with the amazing sound quality and exceptional noise canceling function of our WH-1000XM5. We greatly appreciate your feedback with the water resistance/water proofing design.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the comfortability and longevity of these headphones. The battery lasts forever and the sound quality is top notch, even better than the XM4’s that I have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaE,
We are thrilled to hear that you're enjoying the elite comfort and top-notch sound of your new WH-1000XM5 headphones! It’s high praise to hear they’ve surpassed your experience with the XM4, and with up to 30 hours of battery life with noise canceling on (and 40 hours with it off), they are definitely built to go the distance.
Thanks for choosing Sony.
Best regards,
Eliab
Amazing headphones for studying and keeping focus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first time buying noise canceling headphones. I needed some to help me when I am studying, I can’t focus with to many sounds around me but I also can’t focus with music to loud. Even so while play lofi study music and having the noise cancellation on it did wonders. I couldn’t Hear anything and if I did it was so muffled that it wouldn’t distract me. I also love love the feature where you can put your hand on the headphones and it’ll let you listen to your surroundings. Many would say it’s annoying that they can’t hear the person talking to them to clearly or their surroundings but, let’s be real. These headphones are probably only for work use like studying or working and not really for everyday use like normal headphones. These are definitely meant to make your world quiet and muffled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paola, Great choice! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best Headphones in the Market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing - The sound, the bass, the noise cancellation, and even the battery life; however, the only downside I would say is that these headphones are not sweat resistant. I purchased them thinking I could use them at the gym, but they’re prone to getting damaged, but they are really good headphones nonetheless!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thank you for the review and we're glad to hear that you like the bass sound quality, noise canceling and battery performance of the headphones. Your feedback is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has the previous version of these and swears by them. Definitely worthy of the praise. Great comfort, sound cancellation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephan, thank you for the kind words and we’re glad you like the audio quality, comfort, and noise canceling. Thank you for choosing Sony. Regards, Erin
Great headphones, just have to tweak the EQ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box you may be disappointed by the sound, but after looking up posts on the best EQ settings i have zero complaints. Noise Cancellation is amazing, and headphones are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmnj605, We're glad that you are enjoying the noise canceling function, comfort, and sound quality after customizing the EQ settings. Thank you for choosing Sony! Erin
Too sensitive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Headphones and thought they were cute but i did not like the fact that I could not wear them to the gym because they can’t get wet and because they were so sensitive on the outside I couldn’t lay in my bed with them! However the sound quality was amazing and they were pretty comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizbethC,
Thank you for sharing your thoughts on the WH-1000XM5 headphones. We're thrilled to hear that you enjoyed the sound quality and found them comfortable! We understand your concerns about their sensitivity and water resistance for gym use. We value your feedback. We always strive to improve our products based on customer experiences.
Thank you for choosing Sony.
Best regards,
- Stephanie
Amazing Sound and Features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones, they are extremely comfortable the noise cancellation is top tier. The sound is otherworldly. I love all the features it includes and how simple it is to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Emily! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Love them!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a few months since purchasing the Sony xm5 headphones and so far they are great! They cancel out noise and are very loud. Battery last a long time. The only issue I had was connecting it to different devices, I had to download the Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ingrid, Great! We're glad that you are enjoying the noise canceling function and battery life. We're sorry if you had issues connecting to your other devices. Please know that these headphones can be paired with other devices without the use of Headphones Connect app. Please check the Help Guide for more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/index.html
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
<3
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't completely convinced to buy them but I don't regret it. Theyre comfortable. They sound super good and they connect super fast. I like that it can be adjusted on the cell phone. I also like the small package in which they come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarielisV, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl