Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. You have the ability to adjust everything in sonys app. Extremely comfortable to wear for a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealR,
Very nice! We're glad to hear that you like the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Good but expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both the white one and black one. But I prefer black even though the black one attracts more stains easily. Noise cancellation and call quality are one among the best. But audio quality is not at its best for the price point. It could have been little cheaper. Aesthetic wise these feel very cheap compared to xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeadAlready,
Thanks for sharing your review and experience with the WH1000XM5. We're glad that you like the noise canceling function and call quality of the headphones. To have the best sound experience, you can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html
We also appreciate your review about the design of the headphones.
Our ultra-comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise canceling while Auto NC Optimizer automatically optimizes noise canceling based on your wearing conditions and environment. The specially designed 30-mm driver unit delivers superior sound quality for all your entertainment. Thanks for choosing Sony!
-Ralph
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my daughter and she absolutely LOVES them! the sound is incredible; the sleek look is pleasing to the eye. overall great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, StephanieP! We're happy to hear that she's enjoying her new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the headphones for my wife for Christmas and she absolutely loves them. Great fit, great noise cancellation, great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AthraS, This is a great Christmas gift idea! We're very happy to hear that your wife loves them. And good to know you appreciate the comfortable fit, excellent noise cancellation, and overall quality of the Sony WH1000XM5. Thanks for choosing Sony! -Sam
Great Active Noise-Canceling.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I was in between these and the airpods Max. I like the look and feel of these better. Was worth sacrificing some of the apple features. I use these for teams calls, listening to music and while traveling. The noise canceling is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great quality and sound
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound great and are have a high quality build. I also likemhow they sound compared to my Beats Studio and Apple Airpod Max. However, I do not like that they don’t fold. The carrying case is nice though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ramsay, We are glad to hear that you like the quality and sound of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
I really enjoy these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On a plane 3.5 hour flight there and back with noise cancellation on plus light listening in between the flights and battery was still above 50%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Amazing! We're thrilled that you are enjoying the noise canceling function and battery life of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear these things 8-12 hours a day between work and gym and they are phenomenal being able to drown out noise or let it in whenever i want is perfect for my job in machining and perfect for backround noise at the gym. The sound quality is also great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User1834,
You made the right choice! We're thrilled that you like the battery life, noise canceling function, and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Sonic headsets
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for work since O work remotely and they are just perfect! Great sound, quality and color! The only thing I would say is not so great is that since are Bluetooth I need to charged them every 2-3 days
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, FransheskaP! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Best noice canceling headphones ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones from Sony! Love the feature of being about to cover one side with my hand in order to hear everything around me. Comfortable and stylish!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moneywellspent, Great! We're thrilled to hear you love the speak-to-chat feature, comfortable fit, and stylish design of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Sony headphones fill the bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is excellent. Very comfortable to wear. App lets you customize the equalizer settings so
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, we're glad you are enjoying the WH1000XM5! Enjoy your new headphones! Thanks for choosing Sony. ~Earl
Overall Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has pretty decent ANC. The only issue issue i have with ANC is the wind noise. Sound quality is great, the build itself is nice, comfortable, and looks and feels premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashur1201, We're glad that you like the noise canceling, sound quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. Erin
WORTH THE PRICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I MOSTLY USE THE HEADPHONES WHEN I AM WORKING OUT. THEY FEEL COMFORTABLE TO MY HEAD AND THE SOUND QUALITY IS GREAT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerN, Awesome! We're thrilled to hear that you are enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones. They extremely comfortable, amazing sound, incredible well noise cancellation. Might cream just thinkin about these bad boys…. Overall great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zurc, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great quality and sounds up there. Its comformtable, touch control responds well. When you speak or someone nearby, it pauses music and gets out of Noise canceling, allowing you to have a conversation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinK,
Thank you for your feedback regarding the WH-1000XM5 headphones. We are delighted that you love the great quality, sound, comfort, and the convenient Speak-to-Chat feature, which automatically pauses music and adjusts noise canceling when you speak.
Thanks for choosing Sony.
Best regards, Eliab
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love. The noise quality and noise cancellation feature are so good. I recently had my Apple headphones break and got these to replace them and I like them so much more than the apple ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic feedback, MilaH!
We are absolutely thrilled to hear that you absolutely love your new WH-1000XM5 headphones!
It's rewarding to know that the noise cancellation feature and noise quality are so good. We are especially delighted to hear that you prefer these headphones to your previous Apple ones!
Thank you again for choosing Sony for your listening needs!
Best regards, Gus, Sony Social Media Team
Headphones headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones would’ve liked it if there would’ve been louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicolasC,
Thanks for the 5-star review! We're so happy to hear you're enjoying the magnificent sound quality of the Sony - WH1000XM5. We also appreciate your feedback on the volume; for a more personalized sound, you may want to explore the equalizer settings in the Sony | Headphones Connect app. It allows you to customize the sound profile to your liking, which might help you get a little more out of them.
Thank you for choosing Sony!
Best regards,
Dominick
Best noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones on the market. Pricey, but you get what you pay for. Long battery life. Sounds quality out of the box is good, but is much better after EQing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Best headphones I've ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound with these headphones. It was recommended to me by one of the Bestbuy employees and don't regret purchasing it one bit. Worth every dollar I spent on these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OsvaldoL,
Thank you so much for sharing your experience with the WH-1000XM5 headphones! We're pleased to hear that you've found them to be a worthwhile investment.
It's wonderful to know that you're enjoying the incredible sound quality these headphones offer.
Thanks for choosing Sony!
Best regards,
Stephanie
Best choice for a money range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply in love with the headphones. These are my first ever headphones and they are great. Have longer battery life, fits perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AditiV, Congratulations! We're glad that you love the battery life and fits perfectly. Thank you for choosing Sony! Erin