Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great if you have the money for them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit has been great. Very comfy, especially for my bigger ears. Sound and noise cancelling have also been great considering I walk through the city to get to school everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottN, We're glad that they fit great and you are enjoying the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very great headphones, especially for the price, great sound, ANC, it has the whole world and a nice carrier. Best choice out there before the XM6s come out!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-1000XM5, Satori! It brings us great satisfaction to hear that you find them to have great sound quality and effective Active Noise Cancellation (ANC) at a competitive price. The WH-1000XM5 indeed offers a combination of world-class audio performance, noise-canceling capabilities, and a convenient carrying case. We're glad to know you consider them the best choice before the release of the XM6s. Your satisfaction is important to us, and we hope you continue to enjoy your listening experience with the WH-1000XM5. If you have any other questions or need further assistance, please feel free to reach out.
Thank you for choosing Sony!
Gus
Gift for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy! It is stylish, great quality, and a great sound! My daughter loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer,
We couldn’t be happier to hear that the WH-1000XM5 has been such a successful addition to your daughter’s daily routine. From the sleek, sophisticated silhouette to our industry-leading noise cancellation, we strive to blend premium style with an unmatched audio experience. Knowing that she is enjoying the high-fidelity sound quality is exactly what we love to hear.
Thank you for making Sony a part of your daughter’s listening journey and for trusting us with your gift.
Regards,
Dominick
Best headphones i have wver bought
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My step dad loves these head phones. They have a vary balanced spund with a little bass kick. They are very comfortable for long use. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these because they are sooo comfortable compared to my airpod max and the anc is just as good if not better. The soundis not as good but its good enough especially for airplane rides..Get these !!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Solo6000, We're glad to hear that you love this WH-1000XM5 Wireless Noise Cancelling Headphones. Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. Thank you for giving the product a perfect rating! Jay
Disappointed but not surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly, disappointed with these, you would think with the latest updates. They had and how light the model looks that these would have very good noise-canceling properties. But it doesn't, I think, because of how light it is, the muffling quality from the outside world is just lax, and not as good as you would think it is very light. I will give it that, but the noise-canceling properties are not good at all. You're wasting more money compared to like the older generation headphone, which, while yes, they are a little heavier, they are cheaper. And they have better noise-canceling qualities. If you're into lightness and esthetic and don't mind Not so good noise-canceling qualities, then definitely go for these. But if you are into noise-canceling qualities, definitely look into an older generation or a different pair of headphones. But not Bose, because they're just as light and bad. But the Sony earbuds or anyone's noise-canceling earbuds tend to be very good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NicoAnd,
Thank you for sharing your hones review of the WH-1000XM5. We are very sorry that the Noise Canceling (ANC) did not meet your high expectations, especially feeling that the older XM4 offered a better, more complete seal.
We completely understand your focus on achieving ultimate silence. If your priority is the absolute best noise-canceling performance, we would recommend looking into the WH-1000XM6, as it is our latest model and features a new QN3 processor and 12-microphone array. This hardware is designed to deliver a noticeable improvement in overall ANC and is specifically engineered to handle the mid-to-high frequency noises, like voices, that you mentioned.
Before upgrading, please ensure you have disabled Adaptive Sound Control in the Sony | Headphones Connect app. This feature often automatically lowers the ANC, which can create the "lax" muffling effect you described.
Thanks for considering Sony products.
Best regards,
Eliab
XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones under the XM6. Definitely go for this option to save money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianR!
Thank you so much for your feedback! We are really happy to hear you found the WH1000XM5 headphones to be a great choice.
These headphones offer industry leading noise cancellation, long battery life and a comfortable fit, perfect for enjoying your music anywhere.
We appreciate you choosing Sony!
Best regards,
Estefany
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and fast shipping. They are exactly what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoB!
Thanks so much for sharing your feedback with us.
It is fantastic to know that these WH-1000XM5 were exactly what you were looking for! We’re so glad they arrived quickly and are feeling great on your ears.
We appreciate you choosing Sony!
Best regards,
Estefany
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Just wish they came with a case like the older headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xxxx,
We are glad to hear you're enjoying your WH-1000XM5 headphones! Please note that a redesigned, collapsible carrying case should be included in the box. If it was missing, please contact us at: https://www.sony.com/electronics/support
Thanks for choosing Sony.
Best regards,
Eliab
Good headset, audio excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sits nicely, snug around the ear, has noise canceling toggle, weird issue with one side has a static sound, but goes away
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jon1313, Great! We're very happy to hear that you are enjoying your new headphones. Your 5-star rating is greatly appreciated. Thank you for choosing Sony. Erin
Good sound, excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM5 are one of the best headphones on the market because of the attention to detail in weight, sound, the quality of the material and the software innovation in ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonF, We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Top-notch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in love with the model before this, and even more so with this one. You'll notice little bits and details in the music that you couldn't before, and they're VERY comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aduritine, Excellent! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very great headphones. The noise cancellation is great and the sound quality is honestly amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosueM,
Thanks for this wonderful five stars review!
We're thrilled to know how impressed you are with the WH-1000XM5 headphones.
Its rewarding to hear your comments on the noise cancellation and sound quality, as these are the core features we focused on with this model. We're also proud of the new 30mm driver unit and technologies like DSEE Extreme, which work together to deliver that truly amazing sound quality you mentioned.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team
great, but too expensive.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable ear pads. Sound is great. Downside is the price. Really expensive, so it takes away from the value. Because of the price, I do not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi genaro, thanks for commenting. We are happy to know that you're satisfied with the amazing sound quality and very comfortable fit design of your WH1000XM5. We greatly appreciate your feedback with the price of these headphones. Thanks for choosing Sony! - Romeo
Worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, the sound is great, they feel very light but well built and the noise cancellation is next level
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Waterpaint, This is great! We're happy to hear that you like sound, light-weight design, built, and noise canceling function. Thank you for your feedback and for choosing Sony. Erin
Poor made comfortable and good sounding headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Great sound quality Very comfortable and lightweight Good looking Cons Poorly made Too many accidental touches on the touch mechanism of ear head Speak to Hear is one of the worst feature which is auto on when. Need to install the app to turn it off for every device you connect Poorly made hinge. Sony has some problem with all their previous headphones where the hinges brake. And they dont want to do anything about it. $400 heaphone poor made hinges not covered in warranty. Not worthy to buy. Luckily I bought it from bestbuy with GeekSquad warranty. So happy that I bought it from bestbuy
No, I would not recommend this to a friend
Fantastic but uncomfortable
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, block most of the noise around me, and look amazing. Unfortunately, they get uncomfortable after about ten minutes of use. Sony didn’t add nearly enough padding to the headband so it feels like my head is right against the plastic. I’ve seen some reviews about this, but most don’t mention it, so maybe its not much of an issue for everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DallinC, Thank you for your feedback on the WH-1000XM5 headphones. It's great to hear that you are enjoying the sound quality and noise-canceling features. However, I'm sorry to hear about the discomfort you're experiencing with the headband padding.
Ensuring the correct fit can significantly improve comfort. Here are some tips on how to wear the headphones correctly:
Check the Left and Right Indicators: Make sure you are wearing the headphones with the correct orientation. The left and right sides are marked on each slider, with a tactile dot on the left side.
Adjust the Sliders: Extend the sliders and position the earpads to cover your ears completely. Adjust the sliders so that the headband touches the top of your head softly.
Ensure Proper Fit: Make sure the earpad cushions do not bump against your ears and that the headband fits snugly but comfortably on the top of your head.
I hope this helps!
Regards,
Carl
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone says the airpods max is unmatched but these are still great quality, good feel never hurt my head or ears even for hours of use and the sound is amazinggggg
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice WilliamR! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Glad I made the purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many months of investigating and deliberating, I’m glad that I made the purchase! The comfort, sound quality, features and flexibility of these headphones are awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GERange, Great! We're glad that you like the comfort, sound quality, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Better than AirPods Pro Max.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is amazing, and they are light weight. I use them for work, and occasionally at the gym. The only reason I did not rate them a 5/5 is because they are not waterproof.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyB This is amazing! We're pleased to hear that you like the noise canceling function and light-weight design. Thank you for your feedback and for choosing Sony. Erin